Hi Joan I would first try the inbuilt windows troubleshooting Go to start button > search > enter trouble and select Trouble Shooting under control panel Nivard Ovington in Cornwall (UK) On 25/09/2013 07:45, Joan Archibald wrote: > Thanks to Nivard and Wayne for help with repairing notebook screen. Now I > have the problem of barely hearing any videos. Is there some setting on the > Dell mini inspiron notebook to remedy this? I don't know how this has > happened.