Thank you, Nivard. I should have mentioned that I'm using XP. I found a couple of Folders labeled "Download" but the image is not in either of them. I had no opportunity, from the Save function on Ancestry, to say where I wanted the image to go, so I still need more help. There was a message above the image that I had to click on before the image would download, and I clicked that, but still no opportunity to say where the image should be saved on my computer. Lila > Date: Thu, 23 May 2013 13:27:06 +0100 > From: ovington.one@gmail.com > To: computers@rootsweb.com > Subject: Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image > > Hi Lila > > I have been avoiding the new viewer as I hate the little pop up boxes > all over the place, telling me things I already know and obscuring the > image (and yes I have told Ancestry many times what I think of it) > > However I have just tried it on an 1861 census page just to see what the > save function looked like > > The Save is top right and selecting it gives two options, Attach to > someone in my tree OR save to my computer > > I always save the image to a folder for that name on my computer > > I selected save to my computer and it gives the same default as it > always has, I did a sample save and it worked exactly as before > > When you get the option, Save to my computer you need to navigate to the > folder where you want it saving (I have one per family name ) > > So I suspect your default would be Downloads (I am assuming here that > you are using Win 7?) > > If so, click the start button and in the resulting search box, enter > Downloads > > The first hit in the list should be the downloads folder, select that > and you may find your missing images > > You could then move them to wherever you wish to as normal > > > Nivard Ovington in Cornwall (UK) > > On 22/05/2013 19:46, Lila Garner wrote: >> Ancestry.com has a new image viewer. My understanding is that the basic image viewer will no longer be an option after 31 May. >> When I click "Save" using the new viewer, nothing happens--or if anything does happen, I don't know it. Where does it go when I click on save? >> With the old viewer, one could save it to one's chosen location, then open it with a photo program and crop it to remove black borders so it wouldn't use so much toner and enhancement was more successful. Then it could be printed as large as the paper. >> I need to find newly saved images in my computer. Baby steps please! >> Lila >> > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message