My mother's page on 23andme which announced when her results where ready is "stuck" Yesterday the page announced that her results were ready. Then due to a problem, that was changed. The problem was solved by 23andMe, and the page was changed back to show results where ready. My computer still shows the page that results are not ready. Other members in my group show that the results are ready. I can't get the results now from 23andMe because my computer page is showing results not ready. I have cleaned out recent history and cookies in FireFox 21. I have Windows 7 and I went to the "systems and security" and "system maintenance" and ran that under administrator and it was suppose to fix problems. I also changed over to Internet Explorer browser and that made no difference. I also sent a problem ticket to 23andMe. It might take up to 5 days for them to get back to me. I didn't want to have to wait that long if I could get help from someone on this list. How do I clean out the cache in Windows 7?? Will that help. Any help or suggestions is appreciated!!! Jane