Hi Nivard, I am not Lila Garner but your answer to her problem helps me also. Thank you very much. Anna On Thu, May 23, 2013 at 8:27 AM, Nivard Ovington <ovington.one@gmail.com>wrote: > Hi Lila > > I have been avoiding the new viewer as I hate the little pop up boxes > all over the place, telling me things I already know and obscuring the > image (and yes I have told Ancestry many times what I think of it) > > However I have just tried it on an 1861 census page just to see what the > save function looked like > > The Save is top right and selecting it gives two options, Attach to > someone in my tree OR save to my computer > > I always save the image to a folder for that name on my computer > > I selected save to my computer and it gives the same default as it > always has, I did a sample save and it worked exactly as before > > When you get the option, Save to my computer you need to navigate to the > folder where you want it saving (I have one per family name ) > > So I suspect your default would be Downloads (I am assuming here that > you are using Win 7?) > > If so, click the start button and in the resulting search box, enter > Downloads > > The first hit in the list should be the downloads folder, select that > and you may find your missing images > > You could then move them to wherever you wish to as normal > > > > On 22/05/2013 19:46, Lila Garner wrote: > > Ancestry.com has a new image viewer. My understanding is that the basic > image viewer will no longer be an option after 31 May. > > When I click "Save" using the new viewer, nothing happens--or if > anything does happen, I don't know it. Where does it go when I click on > save? > > With the old viewer, one could save it to one's chosen location, then > open it with a photo program and crop it to remove black borders so it > wouldn't use so much toner and enhancement was more successful. Then it > could be printed as large as the paper. > > I need to find newly saved images in my computer. Baby steps please! > > Lila > > > > > > > > -- ****** - Dear Lord, please keep your arm around my shoulders and your hand across my mouth.****** --Author unknown

You are most welcome Anna The pleasure is all mine :-) Nivard Ovington in Cornwall (UK) On 23/05/2013 16:47, Anna Haller wrote: > Hi Nivard, > I am not Lila Garner but your answer to her problem helps me also. Thank > you very much. > Anna