Ah, I think the penny has finally dropped, many thanks Nivard. Maureen ________________________________ From: Nivard Ovington <ovington.one@gmail.com> To: computers@rootsweb.com Sent: Monday, 30 December 2013 12:08 AM Subject: Re: [COMPUTERS] Completing a downloaded form Hi Maureen You answer your own question if they ask you to fax, email or mail it They would not give you an automated form to mail back As I said previously you will need to print it and use one of the options they give you The reader will not make a difference Nivard Ovington in Cornwall (UK)