Hi Vanessa and Nivard, Thank you both for your help. This is a form provided online by my Internet Provider which I can use to upgrade my subscription to them. I downloaded it as a PDF - the only option given but I don't know how to "tell" it to use Adobe Reader in order to complete the form. I am asked to fill out the form and to return it via fax, e-mail or mail. Having already sent it by mail a month ago, only to find that it hasn't been received by them I think that this time I would like to e-mail it if I possibly can! Any further advice would be appreciated. Maureen ________________________________ From: Vanessa Stern <vrstern@earthlink.net> To: computers@rootsweb.com Sent: Sunday, 29 December 2013 10:43 PM Subject: Re: [COMPUTERS] Completing a downloaded form What PDF reader are you using (assuming it is PDF)?  I have found some forms can only be filled out using Adobe Reader. Vanessa At 06:32 AM 12/29/2013, you wrote: >Hi Maureen > >Not all forms are created to be filled in online > >You may need to print the form and fill it in and post or scan and send it > >If you don't have a scanner, use a digital camera, most will take a good >enough picture > >Nivard Ovington in Cornwall (UK) >

Hi Maureen You answer your own question if they ask you to fax, email or mail it They would not give you an automated form to mail back As I said previously you will need to print it and use one of the options they give you The reader will not make a difference Nivard Ovington in Cornwall (UK) On 29/12/2013 15:33, Maureen Ellen wrote: > Hi Vanessa and Nivard, > > Thank you both for your help. > > This is a form provided online by my Internet Provider which I can use to upgrade my subscription to them. I downloaded it as a PDF - the only option given but I don't know how to "tell" it to use Adobe Reader in order to complete the form. > > I am asked to fill out the form and to return it via fax, e-mail or mail. Having already sent it by mail a month ago, only to find that it hasn't been received by them I think that this time I would like to e-mail it if I possibly can! > > Any further advice would be appreciated. > > Maureen