Nivard, I updated the Adobe Flash Non IE yesterday. In my Firefox addon it is showing as Shockwave Flash Version 120039 updated 12/23. It is also showing always active. Thanks, Joe To: <computers@rootsweb.com> Sent: Tuesday, December 24, 2013 3:40 PM Subject: Re: [COMPUTERS] Ancestry.com Problems > In which case try updating Adobe flash player to see if that helps > > Nivard Ovington in Cornwall (UK) > > On 24/12/2013 20:32, Joe Snow wrote: >> Hi Nivard. I use Firefox and thought that I tried that before but I >> tried >> it again. Same results. It will go to the black page where the image >> would >> come in but quickly leaves that page and goes back. I tried it on IE. I >> also tried it on MaxThon, Chrome and other browsers still the same >> results. >> I don't know what the answer is. >> >> Joe > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Whether its relevant I don't know but I always use Firefox, and updated the non IE Yet kept getting Avast update warnings So updated the IE one as well, it stopped the warnings but don't know if it also cured anything else Have you phoned Ancestry or are they on holidays ? Nivard Ovington in Cornwall (UK) On 24/12/2013 20:55, Joe Snow wrote: > Nivard, I updated the Adobe Flash Non IE yesterday. In my Firefox addon it > is showing as Shockwave Flash Version 120039 updated 12/23. It is also > showing always active. > > Thanks, > Joe