Hi Marti and All, Thanks for your reply. That's interesting to know. At one time I decided I could "cure" my problem by deleting the emails in my spam folder. But then one time it didn't work and I concluded, eventually, that it was only coincidence that it had appeared to work before. I look at my yahoo account daily as some of the "spam" emails turn out not to be spam. But I have never thought about deleting the contents of my inbox. I believe those entries are not actually on my computer, except when loaded by Windows Live Mail, and often subsequently deleted there, but they are links to where the email originally came from in cyberspace. But I am not certain of this. I would be interested in opinions as to whether it is necessary to delete old messages in my Yahoo account. I obviously do in my Windows Live mail account but they are still there in Yahoo. Christine -----Original Message----- From: Marti Sent: Saturday, December 21, 2013 6:45 PM To: CHRISTINE BENSON ; computers@rootsweb.com Subject: Re: [COMPUTERS] HELP with Email I've had the same problem with Windows Live Mail. If I wait long enough, sometimes it will start working again - but sometimes it doesn't. I've had to call our att.net person but other times I've gone into my mail account at yahoo.com and checked my mail there. I normally do not use my mail account at yahoo but when I go in, I find that all my previous mail that I got at Windows Live Mail is there - so I have to delete tons of old e-mails from yahoo. Sometimes by just clearing out yahoo.com mail, my Windows Live Mail will be 'normal'.