I have ancestry.com here and it's working fine. It sounds like maybe you're getting the free versions of what they offer, and nothing else. Check with what they are saying you have for your subscription. That may have been changed, leaving you with nothing more than the public version of free stuff. myra

Thanks Mira. I think that's what has happened. Joe ----- Original Message ----- From: "Myra Herron" <woodseyowllover@hotmail.com> To: <computers@rootsweb.com> Sent: Saturday, December 28, 2013 8:24 AM Subject: [COMPUTERS] FW: Ancestry.com Problems > > > > I have ancestry.com here and it's working fine. It sounds like maybe > you're getting the free versions of what they offer, and nothing else. > Check with what they are saying you have for your subscription. That may > have been changed, leaving you with nothing more than the public version > of free stuff. > > myra > > > > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Generally if you are not signed in to Ancestry Or are signed in but do not have a valid subscription, you would get the message to sign in or subscribe You don't get a hanging blank page Have you tried phoning Ancestry Joe ? Nivard Ovington in Cornwall (UK) On 28/12/2013 13:25, Joe Snow wrote: > Thanks Mira. I think that's what has happened. > > Joe