Wondering if anyone else is having problems getting Ancestry.com to load the images and save them? Joe

Hi Joe Try clearing temp internet files and cookies It often cures this sort of problem I use Ancestry and just tested an image which loaded and then downloaded with no problem Nivard Ovington in Cornwall (UK) On 24/12/2013 19:55, Joe Snow wrote: > Wondering if anyone else is having problems getting Ancestry.com to load the images and save them? > > Joe

Hi Nivard. I use Firefox and thought that I tried that before but I tried it again. Same results. It will go to the black page where the image would come in but quickly leaves that page and goes back. I tried it on IE. I also tried it on MaxThon, Chrome and other browsers still the same results. I don't know what the answer is. Joe ----- Original Message ----- From: "Nivard Ovington" <ovington.one@gmail.com> To: <computers@rootsweb.com> Sent: Tuesday, December 24, 2013 3:18 PM Subject: Re: [COMPUTERS] Ancestry.com Problems > Hi Joe > > Try clearing temp internet files and cookies > > It often cures this sort of problem > > I use Ancestry and just tested an image which loaded and then downloaded > with no problem > > Nivard Ovington in Cornwall (UK) > > On 24/12/2013 19:55, Joe Snow wrote: >> Wondering if anyone else is having problems getting Ancestry.com to load >> the images and save them? >> >> Joe > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

In which case try updating Adobe flash player to see if that helps Nivard Ovington in Cornwall (UK) On 24/12/2013 20:32, Joe Snow wrote: > Hi Nivard. I use Firefox and thought that I tried that before but I tried > it again. Same results. It will go to the black page where the image would > come in but quickly leaves that page and goes back. I tried it on IE. I > also tried it on MaxThon, Chrome and other browsers still the same results. > I don't know what the answer is. > > Joe

How do you delete/clear temp internet files? ----- Original Message ----- From: "Nivard Ovington" <ovington.one@gmail.com> To: <computers@rootsweb.com> Sent: Tuesday, December 24, 2013 2:18 PM Subject: Re: [COMPUTERS] Ancestry.com Problems > Hi Joe > > Try clearing temp internet files and cookies > > It often cures this sort of problem > > I use Ancestry and just tested an image which loaded and then downloaded > with no problem > > Nivard Ovington in Cornwall (UK) > > On 24/12/2013 19:55, Joe Snow wrote: >> Wondering if anyone else is having problems getting Ancestry.com to load >> the images and save them? >> >> Joe > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hi Robert It depends on your browser but check the help file for :- clearing temporary internet files (I use Firefox and there is a good help file for the subject) Or download and use Ccleaner (its free) Straight out of the box (so to speak) and run it will scan for and report OR delete temp internet files and cookies NB you can run a scan (Ccleaner calls it Analyze) without deleting anything Each time you visit any site you will replenish the latest cookie anyway You can retain cookies for those web sites you use with log ins (such as Ancestry etc) If you have log in passwords etc, for the sites you visit often you would just need to log in to those after running Ccleaner You could then save the up to date cookie I run Ccleaner after every session NB2 Ccleaner also has registry altering functions, I would say not to touch that unless you know what you are doing Nivard Ovington in Cornwall (UK) On 25/12/2013 03:34, Robert Rothenbuhler wrote: > How do you delete/clear temp internet files?