Hi Jill, I see that you are not the only one with this issue... http://www.bleepingcomputer.com/forums/topic12932.html There is a discussion about the removal of Greasy Palm here, but it is quite technical... http://www.daniweb.com/forums/thread22875.html# The program they are referring to is called HijackThis which analyzes your system to see what is loading when your system boots up. There are numerous message boards on the Internet where you can upload your HijackThis Log and geeks will tell you exactly what to delete from your system. Usually what these programs do is hook themselves into your system so they cannot be easily removed and when you do try to remove them, they have a program waiting to run when you reboot, which re-installs the software. Pretty tricky, so you do have to remove the software via Add/Remove Programs, but you also have to remove the "re-installer" so to speak. On the DaniWeb Post above, the solution provider refers to a location in the Registry where items have to be removed and a program location in the C:\Windows folder. This is not for the faint of heart, though. I would seek some help from a computer savvy person and back up your registry before attempting this. Regards, Kevin. On Fri, Jul 31, 2009 at 8:34 AM, Jill Hassall<jill.hassall@btinternet.com> wrote: > Hi > Can someone on the list please help me. I subscribed to an on-line > organisation "Greasy Palm" which pays money back when you buy using the > internet through their site. I have tried to remove their "rebate catcher" > ,a small programme which reminds you if you are looking at the web site of a > retailer who subscribes to the Greasy Palm organisation, from my computer > using "uninstall" in the control panel. Whenever I try to uninstall I get > the message,  "installation log not found" and cannot remove it. I have sent > numerous emails to Greasy Palm asking how to remove rebate catcher but have > never had a reply. > I can live with this, as rebate catcher no longer works but recently when I > try to use some links to web sites I am getting the web site > > http://www.greasypalm.co.uk/r/c.php?http://scripts.affiliatefuture.com/AFClick.asp?affiliateID=4926&merchantID=3291&programmeID=8841&mediaID=0&tracking=845334 > > in my browser's address bar which gives me, the message "please click to > continue" in the middle of my screen, that is redirecting me to Amazon's web > site. I am finding this hijacking of my computer extremely annoying, as I > can't get the links to work. Can someone please give me very simple step by > step instructions on how to get rid of it. I am using Windows Vista Home > Premium OS. > Cheers > Jill >  Sheffield UK > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Take pity on Digest subscribers and remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- -------- K. Ross kr5927@gmail.com

Hi Kevin Thanks very much for your links, the daniweb link was very useful. I downloaded the free Hijack this programme, created a scan and log file and deleted 3 files which had greasy palm in them. I have emptied temporary files and temporary internet files also. The uninstall list now no longer has the rebate catcher so I'm hoping that I have totally removed any trace of Greasy Palm. I am hoping that this has worked and that I won't have to go into the registry. Once again many thanks. Cheers Jill Sheffield UK ----- Original Message ----- From: "Kevin Ross" <kr5927@gmail.com> To: <computers@rootsweb.com> Sent: Friday, July 31, 2009 2:56 PM Subject: Re: [COMPUTERS] links not working browser being redirected > Hi Jill, > > I see that you are not the only one with this issue... > http://www.bleepingcomputer.com/forums/topic12932.html > > There is a discussion about the removal of Greasy Palm here, but it is > quite technical... > http://www.daniweb.com/forums/thread22875.html# > > The program they are referring to is called HijackThis which analyzes > your system to see what is loading when your system boots up. There > are numerous message boards on the Internet where you can upload your > HijackThis Log and geeks will tell you exactly what to delete from > your system. > > Usually what these programs do is hook themselves into your system so > they cannot be easily removed and when you do try to remove them, they > have a program waiting to run when you reboot, which re-installs the > software. Pretty tricky, so you do have to remove the software via > Add/Remove Programs, but you also have to remove the "re-installer" so > to speak. > > On the DaniWeb Post above, the solution provider refers to a location > in the Registry where items have to be removed and a program location > in the C:\Windows folder. This is not for the faint of heart, though. > I would seek some help from a computer savvy person and back up your > registry before attempting this. > > > Regards, > Kevin. >