For future reference, because doing this is so often a big help... You can do a Google search on a filename and usually find out what it is. In this case, both filenames come up with a host of good hits. Diana > -----Original Message----- > From: computers-bounces@rootsweb.com On Behalf Of Nancy > Murphy Baldwin > Sent: Monday, September 07, 2009 9:54 PM > To: computers@rootsweb.com > Subject: [COMPUTERS] Suggestions appreciated.... > > Hello Folks, > > My daughter tells me that her computer keeps getting slower > and slower. (Dell). She sees these two grey boxes pop up > and wonders what they are and how to get rid of them. > One says sprtcmd.exe and the other says DSAgnt.exe . > > Any ideas what these are and how to fix them? > > Thanks, > Nancy in Minnesota > >

These are Dell Support files. I would just call Dell Support and ask them for some support on their support files !!! Sounds ludicrous, doesn't it !!! Info on sprtcmd.exe http://www.sysinfo.org/startuplist.php?filter=sprtcmd Info on DSAgnt.exe http://www.sysinfo.org/startuplist.php?filter=DSAgnt.exe On Tue, Sep 8, 2009 at 8:58 AM, Diana Gale Matthiesen <Diana@danishdemes.org> wrote: > > For future reference, because doing this is so often a big help... > > You can do a Google search on a filename and usually find out what it is.  In > this case, both filenames come up with a host of good hits. > > Diana > > > -----Original Message----- > > From: computers-bounces@rootsweb.com On Behalf Of Nancy > > Murphy Baldwin > > Sent: Monday, September 07, 2009 9:54 PM > > To: computers@rootsweb.com > > Subject: [COMPUTERS] Suggestions appreciated.... > > > > Hello Folks, > > > > My daughter tells me that her computer keeps getting slower > > and slower.  (Dell). She sees these two grey boxes pop up > > and wonders what they are and how to get rid of them. > > One says    sprtcmd.exe   and the other says DSAgnt.exe  . > > > > Any ideas what these are and how to fix them? > > > > Thanks, > > Nancy in Minnesota > > > > > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Take pity on Digest subscribers and remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message -- -------- K. Ross kr5927@gmail.com