Son has old Dell desktop, XP, cable ISP connection, IE7. He can only do one look-up on the internet though he resets the cable modem it's only good for one shot, i.e., he googles the error he received (IE cannot display the web page), that takes him to the links but he can't go further until he resets, restarts, etc., and by then he loses his links to find a cure. This just started happening. He always keeps on top of all updates. Restore didn't work. That one shot bit has me stumped. Any ideas? The computer seems to work fine other than that, so I was wondering if it was more ISP (U-Verse) related. Did think about uninstalling IE7 and try IE6 to see if 7 may be corrupted. Seems strange that it works fine for the first look-up though. Dunno. Any ideas greatly appreciated. Thank you. Toni

Have you tried another browser, such as Firefox, to see if he has the same problems? Vanessa At 11:01 AM 5/3/2009, you wrote: >Son has old Dell desktop, XP, cable ISP connection, IE7. He can only >do one look-up on the internet though he resets the cable modem it's >only good for one shot, i.e., he googles the error he received (IE >cannot display the web page), that takes him to the links but he can't >go further until he resets, restarts, etc., and by then he loses his >links to find a cure. This just started happening. He always keeps >on top of all updates. Restore didn't work. > >That one shot bit has me stumped. Any ideas? The computer seems to >work fine other than that, so I was wondering if it was more ISP >(U-Verse) related. Did think about uninstalling IE7 and try IE6 to >see if 7 may be corrupted. Seems strange that it works fine for the >first look-up though. Dunno. Any ideas greatly appreciated. Thank >you. > >Toni

Did this just happen on Friday by any chance? My Cavtel had problems all day Friday doing the same thing. It was some technical problems in Michigan and Ohio. they had if fixed by Saturday morning. Mary > > At 11:01 AM 5/3/2009, you wrote: >>Son has old Dell desktop, XP, cable ISP connection, IE7. He can only >>do one look-up on the internet though he resets the cable modem it's >>only good for one shot, i.e., he googles the error he received (IE >>cannot display the web page), that takes him to the links but he can't >>go further until he resets, restarts, etc., and by then he loses his >>links to find a cure. This just started happening. He always keeps >>on top of all updates. Restore didn't work. >> >>That one shot bit has me stumped. Any ideas? The computer seems to >>work fine other than that, so I was wondering if it was more ISP >>(U-Verse) related. Did think about uninstalling IE7 and try IE6 to >>see if 7 may be corrupted. Seems strange that it works fine for the >>first look-up though. Dunno. Any ideas greatly appreciated. Thank >>you. >> >>Toni > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > If it's not immediately apparent, be sure to mention how your query > relates to family research. > > Please don't post promotions of commercial products or services, and avoid > mentioning prices. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Hi Toni Am I correct in assuming he is using a modem (rather than a Router or Hub) to connect via a telephone line to a broadband/dial-up connection and it has worked correctly in the past? The problem might be related to the physical connection, but a few test can help decide... 1. Check the dial tone - Alternative tones such as call waiting or message left disrupt the modems ability to connect or maintain a connection - if the dial tone is changed remove the messages and call waiting signal. Check the connections are firm and not being moved during use. 2. If he is using a telephone extension cable, try replacing it, or connecting to the master telephone socket. Extension cables will all carry voice connections, but not always data especially if slightly damaged internally (even with no visible damage). 3. Check the REN value for all the phones and other devices attached to the phone line in the house. - Basic phone uses 1- 3 REN, an answer machine uses 2-4 REN and a modem 2-3 REN - BT (UK) only allow for a total of 4 REN per line. Unplug all the other telephones and other links such as Sky box. Plug them back in one at a time starting with the modem (testing it works), then sky box, then one telephone 4. Plug a telephone into the socket he is using. Listen to the line noise - is there any interference, crackling/static noise on the line? If there is (and once a year even if there isn't) unplug all telephone connections for at least 30 minutes - this causes most exchange's to run a diagnostic program automatically, which often clears the line of static, poor line and exchange connections etc. Then plug in the Modem and see if you get a connection and can search. Then plug in the skybox, recheck the PC works, then a telephone, check the modem connection again, repeat for each telephone. If these do not clear the problem you need to check whether or not the modem is actually working, if possible test it on the internet connected to another computer. If that works fine then perhaps (if possible) test another connection to his computer. The last check is the software and ISP - do they post 'Connection Issues' to their webpages? Bernard. -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com]On Behalf Of miseria Sent: 03 May 2009 16:02 To: computers@rootsweb.com Subject: [COMPUTERS] IE cannot display webpage Son has old Dell desktop, XP, cable ISP connection, IE7. He can only do one look-up on the internet though he resets the cable modem it's only good for one shot, i.e., he googles the error he received (IE cannot display the web page), that takes him to the links but he can't go further until he resets, restarts, etc., and by then he loses his links to find a cure. This just started happening. He always keeps on top of all updates. Restore didn't work. That one shot bit has me stumped. Any ideas? The computer seems to work fine other than that, so I was wondering if it was more ISP (U-Verse) related. Did think about uninstalling IE7 and try IE6 to see if 7 may be corrupted. Seems strange that it works fine for the first look-up though. Dunno. Any ideas greatly appreciated. Thank you. Toni :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: If it's not immediately apparent, be sure to mention how your query relates to family research. Please don't post promotions of commercial products or services, and avoid mentioning prices. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message