Thanks Ken, I will keep looking, maybe I can find something with very small baby steps. My folders are there if I can find a way to get them to work. Jo ----- Original Message ----- From: "Ken Hollingsworth" <jken0411@gmail.com> To: <computers@rootsweb.com> Sent: Monday, June 15, 2009 5:46 PM Subject: Re: [COMPUTERS] Need help with outlook express With a little luck, you've only corrupted the database of the folders, not the mail.Go into your settings in OE, and find in one of the tabs where it shows the mail storage folder. Just highlight that and copy (cntrl+c). Open Windows Explorer (win key = e), click in the address bar near the top, and paste (cntrl+v), hit enter. This will take you to the directory where your mail is stored. You should have a file for each folder you have in OE, with an extension of dbx. There will also be one named folders.dbx, which is the list of your folders. See if you find the files with the missing folder names... If those are still present, you can begin to re-build the folder database in folders.dbx. I forget the exact steps to doing this - so maybe one of the links provided by Kevin will show you how to do that. Ken Hollingsworth

Hi Jo, If you have found your folders, and they still contain your files, probably the easiest way to retrieve things is to use the import function in Outlook Express...Click File/Import/ then select Messages, then select Microsoft Outlook Express 6 [if that is the version you use] On the next screen select import mail from an OE 6 store directory, the next screen asked you to browse to where your mail is stored, do that and click next, it will open into where Outlook Express folders are stored, select which folder you want then click import and it will then import into OE and you should be available to access them again. Judith ----- Original Message ----- From: "Jo Cox" <jocox@hughes.net> To: <kenholl@gmail.com>; <computers@rootsweb.com> Sent: Wednesday, June 17, 2009 5:50 AM Subject: Re: [COMPUTERS] Need help with outlook express > Thanks Ken, I will keep looking, maybe I can find something with very > small baby steps. My folders > are there if I can find a way to get them to work. > > Jo > > ----- Original Message ----- > From: "Ken Hollingsworth" <jken0411@gmail.com> > To: <computers@rootsweb.com> > Sent: Monday, June 15, 2009 5:46 PM > Subject: Re: [COMPUTERS] Need help with outlook express > > > With a little luck, you've only corrupted the database of the folders, not > the mail.Go into your settings in OE, and find in one of the tabs where it > shows the mail > storage folder. Just highlight that and copy (cntrl+c). > > Open Windows Explorer (win key = e), click in the address bar near the > top, > and > paste (cntrl+v), hit enter. This will take you to the directory where > your > mail is stored. > > You should have a file for each folder you have in OE, with an extension > of > dbx. There will also be one named folders.dbx, which is the list of your > folders. See if you find the files with the missing folder names... If > those are still present, you can begin to re-build the folder database in > folders.dbx. I forget the exact steps to doing this - so maybe one of the > links provided by Kevin will show you how to do that. > > Ken Hollingsworth > > > >

Thanks Judith, this solution sounds so simple. (I like simple) When I got through the clicks of the path and then clicked NEXT, I got "THE SPECIFIED MESSAGE STORE COULD NOT BE OPENED. IT MAY BE IN USE BY OUTLOOK EXPRESS." Well, DUH. You have to be in EO to use the import function. I think I may just have to accept the idea that I have lost all my messages. I guess I have learned a really good lesson. I will never store anything in OE folders again. Thanks for you answer, I appreciate your effort to help me. Jo ----- Original Message ----- From: "Judith" <judith.bn@bigpond.com> To: <computers@rootsweb.com> Sent: Tuesday, June 16, 2009 8:26 PM Subject: Re: [COMPUTERS] Need help with outlook express Hi Jo, If you have found your folders, and they still contain your files, probably the easiest way to retrieve things is to use the import function in Outlook Express...Click File/Import/ then select Messages, then select Microsoft Outlook Express 6 [if that is the version you use] On the next screen select import mail from an OE 6 store directory, the next screen asked you to browse to where your mail is stored, do that and click next, it will open into where Outlook Express folders are stored, select which folder you want then click import and it will then import into OE and you should be available to access them again. Judith ----- Original Message ----- From: "Jo Cox" <jocox@hughes.net> To: <kenholl@gmail.com>; <computers@rootsweb.com> Sent: Wednesday, June 17, 2009 5:50 AM Subject: Re: [COMPUTERS] Need help with outlook express > Thanks Ken, I will keep looking, maybe I can find something with very > small baby steps. My folders > are there if I can find a way to get them to work. > > Jo > > ----- Original Message ----- > From: "Ken Hollingsworth" <jken0411@gmail.com> > To: <computers@rootsweb.com> > Sent: Monday, June 15, 2009 5:46 PM > Subject: Re: [COMPUTERS] Need help with outlook express > > > With a little luck, you've only corrupted the database of the folders, not > the mail.Go into your settings in OE, and find in one of the tabs where it > shows the mail > storage folder. Just highlight that and copy (cntrl+c). > > Open Windows Explorer (win key = e), click in the address bar near the > top, > and > paste (cntrl+v), hit enter. This will take you to the directory where > your > mail is stored. > > You should have a file for each folder you have in OE, with an extension > of > dbx. There will also be one named folders.dbx, which is the list of your > folders. See if you find the files with the missing folder names... If > those are still present, you can begin to re-build the folder database in > folders.dbx. I forget the exact steps to doing this - so maybe one of the > links provided by Kevin will show you how to do that. > > Ken Hollingsworth > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Take pity on Digest subscribers and remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Do you have your DBX files on any BU's that you may have? Bob Wilson ----- Original Message ----- From: "Jo Cox" <jocox@hughes.net> To: <computers@rootsweb.com> Sent: Wednesday, June 17, 2009 8:54 AM Subject: Re: [COMPUTERS] Need help with outlook express : Thanks Judith, this solution sounds so simple. (I like simple) When I got through the clicks of the : path and then clicked NEXT, I got "THE SPECIFIED MESSAGE STORE COULD NOT BE OPENED. IT MAY BE IN : USE BY OUTLOOK EXPRESS." Well, DUH. You have to be in EO to use the import function. : : I think I may just have to accept the idea that I have lost all my messages. I guess I have learned : a really good lesson. I will never store anything in OE folders again. : : Thanks for you answer, I appreciate your effort to help me. : : Jo : : : ----- Original Message ----- : From: "Judith" <judith.bn@bigpond.com> : To: <computers@rootsweb.com> : Sent: Tuesday, June 16, 2009 8:26 PM : Subject: Re: [COMPUTERS] Need help with outlook express : : : Hi Jo, : : If you have found your folders, and they still contain your files, probably : the easiest way to retrieve things is to use the import function in Outlook : Express...Click File/Import/ then select Messages, then select Microsoft : Outlook Express 6 [if that is the version you use] On the next screen select : import mail from an OE 6 store directory, the next screen asked you to : browse to where your mail is stored, do that and click next, it will open : into where Outlook Express folders are stored, select which folder you want : then click import and it will then import into OE and you should be : available to access them again. : : Judith : ----- Original Message ----- : From: "Jo Cox" <jocox@hughes.net> : To: <kenholl@gmail.com>; <computers@rootsweb.com> : Sent: Wednesday, June 17, 2009 5:50 AM : Subject: Re: [COMPUTERS] Need help with outlook express : : : > Thanks Ken, I will keep looking, maybe I can find something with very : > small baby steps. My folders : > are there if I can find a way to get them to work. : > : > Jo : > : > ----- Original Message ----- : > From: "Ken Hollingsworth" <jken0411@gmail.com> : > To: <computers@rootsweb.com> : > Sent: Monday, June 15, 2009 5:46 PM : > Subject: Re: [COMPUTERS] Need help with outlook express : > : > : > With a little luck, you've only corrupted the database of the folders, not : > the mail.Go into your settings in OE, and find in one of the tabs where it : > shows the mail : > storage folder. Just highlight that and copy (cntrl+c). : > : > Open Windows Explorer (win key = e), click in the address bar near the : > top, : > and : > paste (cntrl+v), hit enter. This will take you to the directory where : > your : > mail is stored. : > : > You should have a file for each folder you have in OE, with an extension : > of : > dbx. There will also be one named folders.dbx, which is the list of your : > folders. See if you find the files with the missing folder names... If : > those are still present, you can begin to re-build the folder database in : > folders.dbx. I forget the exact steps to doing this - so maybe one of the : > links provided by Kevin will show you how to do that. : > : > Ken Hollingsworth : > : > : > : > : : : : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : Take pity on Digest subscribers and remember to SNIP when replying. : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : : : : ------------------------------- : To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word : 'unsubscribe' without the quotes in the subject and the body of the message : : : : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : Take pity on Digest subscribers and remember to SNIP when replying. : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : : : : ------------------------------- : To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message :

I have a HP Photo Smart C4280 all in one printer. It worked fine until today, it will print, it will copy but it will not scan, just tells me "USB is not connected". I have checked and all the USB is plugged in. Anyone have any idea of what is causing this, I don't have a clue. K

Hi Kay, Have you recently made any changes to your system like Driver Updates, New Software installation, Windows Updates ??? Here is a solution that seems interesting... (I know it looks daunting, but if you have Win XP or Vista, start reading step 3; you will need to know how to navigate in Windows Explorer or have someone help you; I know what the user is talking about with respect to HP Support !!!) http://www.fixya.com/support/t365181-scanner_work_but_printer For those experienced scanning problem on Windows 2000, try this: 1. After you have installed the HP C4280 installation files, look for HPQSCNVW.exe (i.e. HP Scanning App file for Windows 2000), it is likely stored here ("C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe") or under a Hewlett-Packard folder. If you can't the above file, try to look for this file: "C:\Program Files\HP\Digital Imaging\bin\hpqdirec.exe", similar scanning application file. 2. Create a shortcut to this application file on your desktop, and once you have plugged in your C4280 USB to your PC, launch this app and the scanning will work. The problem you encountered was due after installation, HP's app file somehow didn't manage to be created as an icon or shortcut on the PC, due to some compatibility issue with Windows 2000. 3. For those on Windows XP and Vista, if you still encountered scanning problem, e.g. USB not connected, etc. Follow steps 1 and 2 above, but look for: HPQSCNVW.exe or HPQTRA08.exe files instead in step 1. It took me a week of continuous calling to HP helpline, till I came across one tech support guy whom knew this solution. Good luck! Regards, Kevin. On Thu, Jun 25, 2009 at 3:40 AM, Kay<PastTracker@windstream.net> wrote: > > I have a HP Photo Smart C4280 all in one printer.  It worked fine until > today, it will print, it will copy but it will not scan, just tells me "USB > is not connected". > > I have checked and all the USB is plugged in. > > Anyone have any idea of what is causing this, I don't have a clue. > > K > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Take pity on Digest subscribers and remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- -------- K. Ross kr5927@gmail.com