I am using a Gateway laptop with Windows XP-SP3 and IE 7. When attempting to use a clickable website from within an Outlook Express email, I receive the following message: "Internet Explorer Unhandled Exception" "An unhandled exception occurred in 3rd party module and will be closed. "You may send an automatic report created to development center for further investigation. "Sorry for any inconvenience caused", with the boxes "save report" and "cancel" following. When either block is clicked, Internet Explorer closes. I would appreciate any help to resolve this issue. Thanks so much. Faye
Hi Faye, Has this issue just started happening? Were you able to perform this action successfully in the past? If this has just started happening... What has changed in your system? Have you just upgraded to IE7? Have you recently added any "add-ons" to IE7? Perhaps a new toolbar like Yahoo or Google? Have you recently installed any new software? Have you recently done a Windows Update? I always tell people that it is important, when diagnosing these kinds of issues, to sit and think of what has changed in their computer to cause this. Sometimes we are not even aware of making changes (i.e. if Windows Updates is running automatically in the background) or we may not remember installing that little program... Bottom line is that something has to have changed if your system is behaving differently than id did yesterday ! But... From what I am reading on the Internet, it sounds like it may be an IE Add-On that is corrupt... Try this... =========================================== http://forums.techguy.org/web-email/813582-unhandled-exception-third-party-module.html Open IE and on the tool bar select Tools > Internet options > Programs tab and select the "Manage add-ons " button... In the next window there is a drop down box...choose the add-ons that are currently being used in IE and when they come up start with the bottom one and highlight it and choose to disable it. Try to see if that fixes the problem! If it continues then disable the next one as well. Keep doing this untill you find the bad one. Not to worry...if a disabled add-on is required then the yellow security bar with pop up notifying you of an Active X problem with that site. Choose to allow the new Active X add-on to be downloaded and installed. Eventually you will find the bad one and it will be replaced with a good version. You can then go back and remove the disabled ones. =========================================== Also... http://search.code-head.com/F-unhandled-exception-in-third-party-module-1745616 http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.beta&tid=c12861f5-ebf3-43c2-8eb3-1e2e4f292437&cat=&lang=&cr=&sloc=&p=1 http://forum.videohelp.com/topic370496.html http://www.google.ca/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aofficial&hs=JTg&q=Internet+Explorer+Unhandled+Exception+An+unhandled+exception+occurred+in+3rd+party+module+and+will+be+closed.&btnG=Search&meta= Regards, Kevin. On Sat, Aug 22, 2009 at 6:24 PM, Faye W. Craig <fayecraig@gmail.com> wrote: > > I am using a Gateway laptop with Windows XP-SP3 and IE 7. When attempting to use a clickable website from within an Outlook Express email, I receive the following message: > > "Internet Explorer Unhandled Exception" > "An unhandled exception occurred in 3rd party module and will be closed. > "You may send an automatic report created to development center for further investigation. > "Sorry for any inconvenience caused", > with the boxes "save report" and "cancel" following. > > When either block is clicked, Internet Explorer closes. > > I would appreciate any help to resolve this issue. Thanks so much. > > Faye > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Take pity on Digest subscribers and remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message -- -------- K. Ross kr5927@gmail.com