IE was instaled by the tech when I bought my new computer awhile ago. I have a Sony Viao, with Windows 7.   1) It does not show any tool bars, nor can I find anyway to set one. I cannot bookmark sites, no find Favorites.   2) When I try to use Contacts, it often says it has run into a problem and will close. I get a few more messages that say  basicly the same things, but it doesn't close.   I only use IE when I actually have to, or for this e-mail account, so I haven't worked on this problem earlier. I have just set it to open with my e-mail account, but I find I do need it to work right at times.   Bea