Thanks, Nivard. Good news, that it works without downloading or installing! Lila > From: [email protected] > To: [email protected] > Date: Sun, 13 Nov 2011 19:01:27 +0000 > Subject: Re: [COMPUTERS] New viewer on Ancestry > > Hi Lila > > Well I have had no problem using the new Beta viewer > > As previously mentioned I had problems downloading images for a few days, on a couple of occasions a > page flashed for a split second which I recognised as the "use our enhanced viewer" page (which > popped up when using the standard viewer), assuming the enhanced viewer had become corrupted for > some reason I checked Options and found the Enhanced Viewer Beta > > I did not download it, it appears to work without > > And yes it is completely new > > Nivard Ovington in Cornwall (UK) > > > > > > Every time there was a little change in my system, the old image viewer stopped functioning and > > they told me to download it, but when there was any fragment of it left it wouldn't install. There > > were complicated instructions for removing those last fragments. Complicated is the keyword here. > > > > Will I have to do jump through all those hoops to install the new image viewer, or is it > > completely new? > > > > Thanks, > > > > Lila > > > >