Hi Janet In the days when I needed to There is usually a counter clockwise retaining ring that holds the ball in place Remove that and the ball will fall out, giving access to the rollers which get a build up of fluff or gunk, I found a pair of tweezers to be the best, after doing it so many times I could do it in a couple of minutes If the gunk is really stubborn try a cotton bud and meths or nail varnish remover (sparingly) But as said I have used a wireless mouse for some years and don't get that problem, the problem I have at present, which appears to be shared by others is I think software or at least driver related Nivard Ovington in Cornwall (UK) On 17/11/2013 03:42, wstjs@aol.com wrote: > > What do you use to clean them? > > Janet >

Hi Dale Unsure if it was my post you were replying to In case it was, my rodent is wireless, no ball within, so nothing moving to clean The eye is kept clean In the days of the roller ball mice I certainly had the problem you describe which required periodic removal and cleaning but not with this type Nivard Ovington in Cornwall (UK) On 17/11/2013 03:33, Dale Marshall wrote: > Ever clean your mouse balls? If you have a mouse ball riding on 3 > contacts or 3 rollers they accumulate fuzz & gunk. > > I have to clean mine every week or so. > > Dale in Michigan, USA

Hi Nivard, I have thought it was a microsoft problem since I have had it ever since I bought this laptop. I then bought a separate mouse to use with it and the problem continues with the mouse. Several years ago when the mouse on my other computer began to act up and not work properly I bought a new mouse and that corrected the problem. I don't want to buy a new laptop, this one is only a few years old. Thanks for your suggestions, they have helped. Janet -----Original Message----- From: Nivard Ovington <ovington.one@gmail.com> To: computers <computers@rootsweb.com> Sent: Sun, Nov 17, 2013 5:45 am Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Hi ?? Have you tried swapping the two mice over and see if they react the same on their opposite number ? It may just be a faulty rodent I used a previous optical mouse for some years and it started acting up after about four or five years, nothing I could do would fix it so replaced it with my present one, this has worked perfectly until this last month or so, I thought it was the mouse giving up the ghost but others are reporting the same problem using different types of mouse So I suspect a software or driver problem Some bright spark at microsoft may have "fixed" something without checking the repercussions Nivard Ovington in Cornwall (UK) On 17/11/2013 05:13, wstjs@aol.com wrote: > > Neither of mine have balls anymore either. The one with my computer > works fine but the one with my laptop jumps all over the place and is > a pain. Thought maybe cleaning might help since I have repeated > adjusted the mouse in the computer but nothing helps, :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Nivard, My problem is with my laptop and is both with the wireless mouse I have for it and the computer itself. Never had a problem with my other computer/computers or the attached mouse with them. Thanks for the cleaning instructions, I may need them for my other computer. As I was writing now the typing suddenly went up at your name. The pointer jumping to another place on the screen and contining to write is a typical problem I am having with this mouse. Janet -----Original Message----- From: Nivard Ovington <ovington.one@gmail.com> To: computers <computers@rootsweb.com> Sent: Sun, Nov 17, 2013 5:39 am Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Hi Janet In the days when I needed to There is usually a counter clockwise retaining ring that holds the ball in place Remove that and the ball will fall out, giving access to the rollers which get a build up of fluff or gunk, I found a pair of tweezers to be the best, after doing it so many times I could do it in a couple of minutes If the gunk is really stubborn try a cotton bud and meths or nail varnish remover (sparingly) But as said I have used a wireless mouse for some years and don't get that problem, the problem I have at present, which appears to be shared by others is I think software or at least driver related Nivard Ovington in Cornwall (UK) On 17/11/2013 03:42, wstjs@aol.com wrote: > > What do you use to clean them? > > Janet > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

If you have 2 wireless mice in close proximity they may be causing the problem. Shut off one of them if there is no shut off switch remove the battery of one and see if it corrects the problem -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of wstjs@aol.com Sent: Sunday, November 17, 2013 8:29 AM To: computers@rootsweb.com Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Hi Nivard, I have thought it was a microsoft problem since I have had it ever since I bought this laptop. I then bought a separate mouse to use with it and the problem continues with the mouse. Several years ago when the mouse on my other computer began to act up and not work properly I bought a new mouse and that corrected the problem. I don't want to buy a new laptop, this one is only a few years old. Thanks for your suggestions, they have helped. Janet -----Original Message----- From: Nivard Ovington <ovington.one@gmail.com> To: computers <computers@rootsweb.com> Sent: Sun, Nov 17, 2013 5:45 am Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Hi ?? Have you tried swapping the two mice over and see if they react the same on their opposite number ? It may just be a faulty rodent I used a previous optical mouse for some years and it started acting up after about four or five years, nothing I could do would fix it so replaced it with my present one, this has worked perfectly until this last month or so, I thought it was the mouse giving up the ghost but others are reporting the same problem using different types of mouse So I suspect a software or driver problem Some bright spark at microsoft may have "fixed" something without checking the repercussions Nivard Ovington in Cornwall (UK) On 17/11/2013 05:13, wstjs@aol.com wrote: > > Neither of mine have balls anymore either. The one with my computer > works fine but the one with my laptop jumps all over the place and is > a pain. Thought maybe cleaning might help since I have repeated > adjusted the mouse in the computer but nothing helps, :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Have you tried disabling the built in mouse on the laptop? That cured my problem. Mary ----- Original Message ----- From: <wstjs@aol.com> To: <computers@rootsweb.com> Sent: Sunday, November 17, 2013 12:13 AM Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 > > Neither of mine have balls anymore either. The one with my computer works > fine but the one with my laptop jumps all over the place and is a pain. > Thought maybe cleaning might help since I have repeated adjusted the mouse > in the computer but nothing helps, > > > -----Original Message----- > From: George Elting <justgeo1@comcast.net> > To: computers <computers@rootsweb.com> > Sent: Sat, Nov 16, 2013 10:05 pm > Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 > > > Mine is an optical mouse, so no ball... and when I had mice with balls, I > always cleaned the ball and rollers... This is not a ball issue, it's more > likely something with the scroll wheel and seems to be software related. > > -----Original Message----- > From: computers-bounces@rootsweb.com > [mailto:computers-bounces@rootsweb.com] On Behalf Of Dale Marshall > Sent: Saturday, November 16, 2013 7:33 PM > To: computers@rootsweb.com > Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 > > Ever clean your mouse balls? If you have a mouse ball riding on 3 > contacts > or 3 rollers they accumulate fuzz & gunk. > > I have to clean mine every week or so. > > Dale in Michigan, USA > =============== >>Today's Topics: >> >> 1. Re: Mouse scroll judder (Kizzie Newman) >> 2. Re: Mouse scroll judder (Nivard Ovington) >> 3. Re: Mouse scroll judder (Nivard Ovington) >> 4. Re: Mouse scroll judder (George Elting) > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the > list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com > with the word 'unsubscribe' without the quotes in the subject and the body > of > the message > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Neither of mine have balls anymore either. The one with my computer works fine but the one with my laptop jumps all over the place and is a pain. Thought maybe cleaning might help since I have repeated adjusted the mouse in the computer but nothing helps, -----Original Message----- From: George Elting <justgeo1@comcast.net> To: computers <computers@rootsweb.com> Sent: Sat, Nov 16, 2013 10:05 pm Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Mine is an optical mouse, so no ball... and when I had mice with balls, I always cleaned the ball and rollers... This is not a ball issue, it's more likely something with the scroll wheel and seems to be software related. -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of Dale Marshall Sent: Saturday, November 16, 2013 7:33 PM To: computers@rootsweb.com Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Ever clean your mouse balls? If you have a mouse ball riding on 3 contacts or 3 rollers they accumulate fuzz & gunk. I have to clean mine every week or so. Dale in Michigan, USA =============== >Today's Topics: > > 1. Re: Mouse scroll judder (Kizzie Newman) > 2. Re: Mouse scroll judder (Nivard Ovington) > 3. Re: Mouse scroll judder (Nivard Ovington) > 4. Re: Mouse scroll judder (George Elting) :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

What do you use to clean them? Janet -----Original Message----- From: Dale Marshall <pepper-dale@comcast.net> To: computers <computers@rootsweb.com> Sent: Sat, Nov 16, 2013 9:36 pm Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Ever clean your mouse balls? If you have a mouse ball riding on 3 contacts or 3 rollers they accumulate fuzz & gunk. I have to clean mine every week or so. Dale in Michigan, USA =============== >Today's Topics: > > 1. Re: Mouse scroll judder (Kizzie Newman) > 2. Re: Mouse scroll judder (Nivard Ovington) > 3. Re: Mouse scroll judder (Nivard Ovington) > 4. Re: Mouse scroll judder (George Elting) :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Ever clean your mouse balls? If you have a mouse ball riding on 3 contacts or 3 rollers they accumulate fuzz & gunk. I have to clean mine every week or so. Dale in Michigan, USA =============== >Today's Topics: > > 1. Re: Mouse scroll judder (Kizzie Newman) > 2. Re: Mouse scroll judder (Nivard Ovington) > 3. Re: Mouse scroll judder (Nivard Ovington) > 4. Re: Mouse scroll judder (George Elting)

Mine is an optical mouse, so no ball... and when I had mice with balls, I always cleaned the ball and rollers... This is not a ball issue, it's more likely something with the scroll wheel and seems to be software related. -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of Dale Marshall Sent: Saturday, November 16, 2013 7:33 PM To: computers@rootsweb.com Subject: Re: [COMPUTERS] COMPUTERS Digest, Vol 8, Issue 118 Ever clean your mouse balls? If you have a mouse ball riding on 3 contacts or 3 rollers they accumulate fuzz & gunk. I have to clean mine every week or so. Dale in Michigan, USA =============== >Today's Topics: > > 1. Re: Mouse scroll judder (Kizzie Newman) > 2. Re: Mouse scroll judder (Nivard Ovington) > 3. Re: Mouse scroll judder (Nivard Ovington) > 4. Re: Mouse scroll judder (George Elting)

I have an old IBM Thinkpad T42 laptop. It was originally running WinXP Professional. I reinstalled the OS using a WinXp Home CD from another machine. I have it running at this point, but the OS wants to be registered. I have tried using the key on the label attached to the laptop, but it doesn't work. I assume that's because it's for the Professional version. Any suggestions on what to try next? If I buy a WinXP upgrade CD off of eBay, will that key work? Vanessa

Good Luck, my friend! -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of Nivard Ovington Sent: Friday, November 15, 2013 8:47 AM To: computers@rootsweb.com Subject: Re: [COMPUTERS] Mouse scroll judder Hi George Apologies for the late reply Its a very odd one isn't it, I thought it must just be my mouse on the way out but it appears to be something else as others are having the same problem and they are using wired and other mice It seems to be a software problem but haven't been able to track it down as yet I did try taking the USB sensor out and tried in in another port, it went through the throws of reinstalling the mouse and since then it seems to be a lot more stable, but I am not convinced its cured as yet I will keep my eye on things and see how it goes Nivard Ovington in Cornwall (UK) On 14/11/2013 03:39, George Elting wrote: > My wireless Microsoft mouse does the same thing... I assume that it > has to do with the software from MSFT that gets confused when the > mouse is at a specific point in the scroll and can't make up it's mind > if you are going up or down... I find if I just do a quick scroll up > or down and then back to where I was it's stable for a bit... :)

Hi Kizzie I replied replied to Georges post on the same subject I have removed the USB sensor and put in in a different port, it reinstalled the mouse and so far seems better I hope its cured the problem but not convinced I have Nivard Ovington in Cornwall (UK) On 15/11/2013 15:34, Kizzie Newman wrote: > Nivard, of late, using gmail and yahoo, I cannot scroll down at all, nor > will ctrl+end scroll for me. > Wireless mouse, Win7, 64 bit, Office 2010 > > If you find a solution to the inability to scroll (and that only of late, > say past ten days) please post to the list? > > Kizzie

Hi George Apologies for the late reply Its a very odd one isn't it, I thought it must just be my mouse on the way out but it appears to be something else as others are having the same problem and they are using wired and other mice It seems to be a software problem but haven't been able to track it down as yet I did try taking the USB sensor out and tried in in another port, it went through the throws of reinstalling the mouse and since then it seems to be a lot more stable, but I am not convinced its cured as yet I will keep my eye on things and see how it goes Nivard Ovington in Cornwall (UK) On 14/11/2013 03:39, George Elting wrote: > My wireless Microsoft mouse does the same thing... I assume that it has to > do with the software from MSFT that gets confused when the mouse is at a > specific point in the scroll and can't make up it's mind if you are going > up or down... I find if I just do a quick scroll up or down and then back > to where I was it's stable for a bit... :)

Nivard, of late, using gmail and yahoo, I cannot scroll down at all, nor will ctrl+end scroll for me. Wireless mouse, Win7, 64 bit, Office 2010 If you find a solution to the inability to scroll (and that only of late, say past ten days) please post to the list? Kizzie On Wed, Nov 13, 2013 at 6:06 PM, Nivard Ovington <ovington.one@gmail.com>wrote: > Hi all > > For a short while now I have had a problem with scrolling in emails in > particular > > I use thunderbird and a wireless mouse with Win 7 > > If I slowly scroll down a mail to read it at certain points its either > judders or goes in reverse, its very odd and very aggravating > > I thought it must be the mouse packing up and mentioned it to my wife, > who immediately described the same symptoms on her laptop again using > Win 7 but a wired mouse and she does not use Thunderbird but gmail online > > Is there a clue in this lot above as it has me beat for now > > Anyone having the same problems ? > > -- > Nivard Ovington in Cornwall (UK) > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hi all For a short while now I have had a problem with scrolling in emails in particular I use thunderbird and a wireless mouse with Win 7 If I slowly scroll down a mail to read it at certain points its either judders or goes in reverse, its very odd and very aggravating I thought it must be the mouse packing up and mentioned it to my wife, who immediately described the same symptoms on her laptop again using Win 7 but a wired mouse and she does not use Thunderbird but gmail online Is there a clue in this lot above as it has me beat for now Anyone having the same problems ? -- Nivard Ovington in Cornwall (UK)

My wireless Microsoft mouse does the same thing... I assume that it has to do with the software from MSFT that gets confused when the mouse is at a specific point in the scroll and can't make up it's mind if you are going up or down... I find if I just do a quick scroll up or down and then back to where I was it's stable for a bit... :) -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of Nivard Ovington Sent: Wednesday, November 13, 2013 3:07 PM To: computers@rootsweb.com Subject: [COMPUTERS] Mouse scroll judder Hi all For a short while now I have had a problem with scrolling in emails in particular I use thunderbird and a wireless mouse with Win 7 If I slowly scroll down a mail to read it at certain points its either judders or goes in reverse, its very odd and very aggravating I thought it must be the mouse packing up and mentioned it to my wife, who immediately described the same symptoms on her laptop again using Win 7 but a wired mouse and she does not use Thunderbird but gmail online Is there a clue in this lot above as it has me beat for now Anyone having the same problems ? -- Nivard Ovington in Cornwall (UK)

Go to this site: http://technet.microsoft.com/en-us/sysinternals/ and type in lost or forgotten password. There should be a way to fix it on that site! Good Luck! -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com] On Behalf Of J M Sent: Sunday, November 10, 2013 12:04 PM To: COMPUTERS@rootsweb.com Subject: [COMPUTERS] Forgotten Administrator password I have forgotten my password, I am the only Administrator on the computer. The only other user is just a standard user and cannot reset my password. When I try to add a new user through the command prompt, I kept getting a "System error 5 has occurred. Access is denied". I have already tried to do it through safe mode with command prompt also. Does anyone know how to reset the password without re-installing the OS? Jennifer

Thanks Mary, Taking the battery out didn't work, but I didn't wait very long either. I did find a YouTube video that did help. Jennifer > From: mlm2015@gmail.com > To: computers@rootsweb.com > Date: Sun, 10 Nov 2013 16:13:40 -0500 > Subject: Re: [COMPUTERS] Forgotten Administrator password > > My nephew had this problem a few years ago and I googled and found > several ways. The one he had success with was a YOUTUBE Video. > Another way was to remove the battery and then put it back in. Don't > remember if > there was a length of time to wait. > > Mary > ----- Original Message ----- > From: "J M" <shkaira@msn.com> > To: "COMPUTERS@rootsweb.com" <computers@rootsweb.com> > Sent: Sunday, November 10, 2013 03:03 PM > Subject: [COMPUTERS] Forgotten Administrator password > > >>I have forgotten my password, I am the only Administrator on the computer. >>The only other user is just a standard user and cannot reset my password. >> >> When I try to add a new user through the command prompt, I kept getting a >> "System error 5 has occurred. Access is denied". >> >> I have already tried to do it through safe mode with command prompt also. >> >> Does anyone know how to reset the password without re-installing the OS? >> >> Jennifer >> >> >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> Please refrain from posting commercial URLs and from discussing prices on >> the list. You can buy/sell for free on the Genealogical Materials lists. >> >> This list is for peer-to-peer support and discussion of computer problems >> incurred in genealogy research. Use caution when following any advice. >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the >> quotes in the subject and the body of the message > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

My nephew had this problem a few years ago and I googled and found several ways. The one he had success with was a YOUTUBE Video. Another way was to remove the battery and then put it back in. Don't remember if there was a length of time to wait. Mary ----- Original Message ----- From: "J M" <shkaira@msn.com> To: "COMPUTERS@rootsweb.com" <computers@rootsweb.com> Sent: Sunday, November 10, 2013 03:03 PM Subject: [COMPUTERS] Forgotten Administrator password >I have forgotten my password, I am the only Administrator on the computer. >The only other user is just a standard user and cannot reset my password. > > When I try to add a new user through the command prompt, I kept getting a > "System error 5 has occurred. Access is denied". > > I have already tried to do it through safe mode with command prompt also. > > Does anyone know how to reset the password without re-installing the OS? > > Jennifer > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on > the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems > incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message