Hi Toni Am I correct in assuming he is using a modem (rather than a Router or Hub) to connect via a telephone line to a broadband/dial-up connection and it has worked correctly in the past? The problem might be related to the physical connection, but a few test can help decide... 1. Check the dial tone - Alternative tones such as call waiting or message left disrupt the modems ability to connect or maintain a connection - if the dial tone is changed remove the messages and call waiting signal. Check the connections are firm and not being moved during use. 2. If he is using a telephone extension cable, try replacing it, or connecting to the master telephone socket. Extension cables will all carry voice connections, but not always data especially if slightly damaged internally (even with no visible damage). 3. Check the REN value for all the phones and other devices attached to the phone line in the house. - Basic phone uses 1- 3 REN, an answer machine uses 2-4 REN and a modem 2-3 REN - BT (UK) only allow for a total of 4 REN per line. Unplug all the other telephones and other links such as Sky box. Plug them back in one at a time starting with the modem (testing it works), then sky box, then one telephone 4. Plug a telephone into the socket he is using. Listen to the line noise - is there any interference, crackling/static noise on the line? If there is (and once a year even if there isn't) unplug all telephone connections for at least 30 minutes - this causes most exchange's to run a diagnostic program automatically, which often clears the line of static, poor line and exchange connections etc. Then plug in the Modem and see if you get a connection and can search. Then plug in the skybox, recheck the PC works, then a telephone, check the modem connection again, repeat for each telephone. If these do not clear the problem you need to check whether or not the modem is actually working, if possible test it on the internet connected to another computer. If that works fine then perhaps (if possible) test another connection to his computer. The last check is the software and ISP - do they post 'Connection Issues' to their webpages? Bernard. -----Original Message----- From: computers-bounces@rootsweb.com [mailto:computers-bounces@rootsweb.com]On Behalf Of miseria Sent: 03 May 2009 16:02 To: computers@rootsweb.com Subject: [COMPUTERS] IE cannot display webpage Son has old Dell desktop, XP, cable ISP connection, IE7. He can only do one look-up on the internet though he resets the cable modem it's only good for one shot, i.e., he googles the error he received (IE cannot display the web page), that takes him to the links but he can't go further until he resets, restarts, etc., and by then he loses his links to find a cure. This just started happening. He always keeps on top of all updates. Restore didn't work. That one shot bit has me stumped. Any ideas? The computer seems to work fine other than that, so I was wondering if it was more ISP (U-Verse) related. Did think about uninstalling IE7 and try IE6 to see if 7 may be corrupted. Seems strange that it works fine for the first look-up though. Dunno. Any ideas greatly appreciated. Thank you. Toni :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: If it's not immediately apparent, be sure to mention how your query relates to family research. Please don't post promotions of commercial products or services, and avoid mentioning prices. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

He did have zonealarm (free version), he got a notice for an update (though I suspect it was actually the upgrade come on), anyway, it didn't go right so he did the add/remove and uninstalled ZA. Then couldn't reinstall because he got the web page error, so enabled the windows firewall so he'd have some protection. He can't remember if the problem started before or after the ZA debacle. Maybe something didn't go right with the uninstall, I have no idea. He's used IE7 since it first came out, never had a problem with it at all. As I mentioned, he can pull up Google (his IE homepage) once, then has to reset and restart to be able to do it again, in the meantime, any page he tries cannot be displayed. Weird. Thanks for helping. Toni ----- Original Message ----- From: Kevin Ross Is there a firewall installed? If so, which one? Did this start happening after th installation of IE7 ? If not, when did it start happening? What changed in the system ? Regards, Kevin.

Has anyone used Microsoft Silverlight, and if so, what is it and how does it work? They also have announced a new "Photosynth" system which requires Silverlight. I would appreciate any information about these two that you can pass on. BB

Is there a firewall installed? If so, which one? Did this start happening after th installation of IE7 ? If not, when did it start happening? What changed in the system ? Regards, Kevin. On 5/3/09, miseria <miseria@charter.net> wrote: > Son has old Dell desktop, XP, cable ISP connection, IE7. He can only > do one look-up on the internet though he resets the cable modem it's > only good for one shot, i.e., he googles the error he received (IE > cannot display the web page), that takes him to the links but he can't > go further until he resets, restarts, etc., and by then he loses his > links to find a cure. This just started happening. He always keeps > on top of all updates. Restore didn't work. > > That one shot bit has me stumped. Any ideas? The computer seems to > work fine other than that, so I was wondering if it was more ISP > (U-Verse) related. Did think about uninstalling IE7 and try IE6 to > see if 7 may be corrupted. Seems strange that it works fine for the > first look-up though. Dunno. Any ideas greatly appreciated. Thank > you. > > Toni > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > If it's not immediately apparent, be sure to mention how your query relates > to family research. > > Please don't post promotions of commercial products or services, and avoid > mentioning prices. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- Sent from my mobile device K. Ross kr5927@gmail.com

Have any of you people having problems recently installed Foxit or the Foxit Toolbar (which is actually the Ask Toolbar). I did and that is when my problems started. I could not type in urls in Firefox without going to a different url. Bookmarks seemed to work ok. In IE, I would get "cannot display web page" error. I uninstalled Foxit and the toolbar and the problem went away. From Googling, I think the toolbar was the problem. Bob Wilson ----- Original Message ----- From: "miseria" <miseria@charter.net> To: <computers@rootsweb.com> Sent: Sunday, May 03, 2009 8:35 AM Subject: Re: [COMPUTERS] IE cannot display webpage : Can't do it because he needs to google firefox, once the google links : come up, when he clicks the link he needs, then he gets the 'cannot : display web page" error. The only way he can get back on the net is : by reset the modem, restarting, etc. Thanks. : : : ----- Original Message ----- : From: Vanessa Stern : : : Have you tried another browser, such as Firefox, to see if he has the : same problems? : : Vanessa : : : : : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : If it's not immediately apparent, be sure to mention how your query relates to family research. : : Please don't post promotions of commercial products or services, and avoid mentioning prices. : ::-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: : : : : : ------------------------------- : To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message :

Yep, I can do the flash, but I need to know this, do I just send the set up exe or what? Sorry, his frustration is rubbing off and I'm not thinking clearly. : ) Thanks so much. Toni ----- Original Message ----- From: Nivard Ovington Hi again Then why not save to a flash drive and use that ? I rarely use CDs or DVDs now as I use flashdrives for most things, easier and quicker Best wishes Nivard Ovington, in Cornwall (UK)

Sheesh, didn't think about the gmail account, will try that. The CD issue is because usually when I try to burn one it doesn't work for me, haven't tried again in ages, I backup to flash drives. Thanks again. Toni ----- Original Message ----- From: Nivard Ovington Hi again Get a free e mail account at gmail or yahoo or wherever I have had one free account deleted in ten years On the firefox to CD front, whats there to be good about? Best wishes Nivard Ovington, in Cornwall (UK)

Yes, it started Friday night, we are in Michigan - near Toledo border. Hmmm. Still isn't working today, though, I just got off the phone with him. Thanks. Toni ----- Original Message ----- From: Mary Did this just happen on Friday by any chance? My Cavtel had problems all day Friday doing the same thing. It was some technical problems in Michigan and Ohio. they had if fixed by Saturday morning. Mary

Can't send the link because he doesn't hardly ever use his email so his ISP keeps de-activating his email account. Dumb. I can try to burn FF to a disk for him, never been good at that, though. I'm stumped, never seen this issue discussed before, I've blown what little I know. Thanks much. Toni ----- Original Message ----- From: Nivard Ovington Hi ?? He doesn't need to google firefox, just send him the link http://www.mozilla-europe.org/en/firefox/ If that causes problems, why don't you download it to CD and send it to him Best wishes Nivard Ovington, in Cornwall (UK)

Whoa, that's all a bit too techy for me to follow. All I know is he has the phone, tv and internet bundle. His phone and tv are working fine, no problems there. He can't get to the software page, gets one shot at using google, tried to go to Chrome, for example, but the page can't be displayed. His security setting is at medium, he had a problem with zonealarm so uninstalled and is using Windows firewall. That's all I know. He just now said he's going to pack it up and bring it to me, NOT that I know what to do but I have more patience to try to work out the problem. Knowing him, he's reaching for a bat right about now. : ) Thanks for the help. Toni ----- Original Message ----- Hi Toni Am I correct in assuming he is using a modem (rather than a Router or Hub) to connect via a telephone line to a broadband/dial-up connection and it has worked correctly in the past? The problem might be related to the physical connection, but a few test can help decide... 1. Check the dial tone - Alternative tones such as call waiting or message left disrupt the modems ability to connect or maintain a connection - if the dial tone is changed remove the messages and call waiting signal. Check the connections are firm and not being moved during use. 2. If he is using a telephone extension cable, try replacing it, or connecting to the master telephone socket. Extension cables will all carry voice connections, but not always data especially if slightly damaged internally (even with no visible damage). 3. Check the REN value for all the phones and other devices attached to the phone line in the house. - Basic phone uses 1- 3 REN, an answer machine uses 2-4 REN and a modem 2-3 REN - BT (UK) only allow for a total of 4 REN per line. Unplug all the other telephones and other links such as Sky box. Plug them back in one at a time starting with the modem (testing it works), then sky box, then one telephone 4. Plug a telephone into the socket he is using. Listen to the line noise - is there any interference, crackling/static noise on the line? If there is (and once a year even if there isn't) unplug all telephone connections for at least 30 minutes - this causes most exchange's to run a diagnostic program automatically, which often clears the line of static, poor line and exchange connections etc. Then plug in the Modem and see if you get a connection and can search. Then plug in the skybox, recheck the PC works, then a telephone, check the modem connection again, repeat for each telephone. If these do not clear the problem you need to check whether or not the modem is actually working, if possible test it on the internet connected to another computer. If that works fine then perhaps (if possible) test another connection to his computer. The last check is the software and ISP - do they post 'Connection Issues' to their webpages? Bernard.

I understand your problem with burning CD's. It's a complicated process that I can't seem to learn. Old age, I guess. ----- Original Message ----- From: "miseria" <miseria@charter.net> To: <computers@rootsweb.com> Sent: Sunday, May 03, 2009 12:47 PM Subject: Re: [COMPUTERS] IE cannot display webpage > Sheesh, didn't think about the gmail account, will try that. > > The CD issue is because usually when I try to burn one it doesn't work > for me, haven't tried again in ages, I backup to flash drives. > > Thanks again. > > Toni > > ----- Original Message ----- > From: Nivard Ovington > > > Hi again > > Get a free e mail account at gmail or yahoo or wherever > > I have had one free account deleted in ten years > > On the firefox to CD front, whats there to be good about? > > Best wishes Nivard Ovington, in Cornwall (UK) > > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > If it's not immediately apparent, be sure to mention how your query > relates to family research. > > Please don't post promotions of commercial products or services, and avoid > mentioning prices. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Did this just happen on Friday by any chance? My Cavtel had problems all day Friday doing the same thing. It was some technical problems in Michigan and Ohio. they had if fixed by Saturday morning. Mary > > At 11:01 AM 5/3/2009, you wrote: >>Son has old Dell desktop, XP, cable ISP connection, IE7. He can only >>do one look-up on the internet though he resets the cable modem it's >>only good for one shot, i.e., he googles the error he received (IE >>cannot display the web page), that takes him to the links but he can't >>go further until he resets, restarts, etc., and by then he loses his >>links to find a cure. This just started happening. He always keeps >>on top of all updates. Restore didn't work. >> >>That one shot bit has me stumped. Any ideas? The computer seems to >>work fine other than that, so I was wondering if it was more ISP >>(U-Verse) related. Did think about uninstalling IE7 and try IE6 to >>see if 7 may be corrupted. Seems strange that it works fine for the >>first look-up though. Dunno. Any ideas greatly appreciated. Thank >>you. >> >>Toni > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > If it's not immediately apparent, be sure to mention how your query > relates to family research. > > Please don't post promotions of commercial products or services, and avoid > mentioning prices. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Can't do it because he needs to google firefox, once the google links come up, when he clicks the link he needs, then he gets the 'cannot display web page" error. The only way he can get back on the net is by reset the modem, restarting, etc. Thanks. ----- Original Message ----- From: Vanessa Stern Have you tried another browser, such as Firefox, to see if he has the same problems? Vanessa

Thanks for this advice Kevin. I've run CCleaner now on both my computers and have recovered quite a bit of space - obviously a good idea to do this routinely. The Eee is still woefully overloaded, but I have a little bit of elbow space now to work on it and move stuff I don't need elsewhere. I've never looked at the hibernate option before, but the fellow who installed XP on the Eee had already disabled it, so that isn't going to help me now. However I've applied it to the desktop model. If anyone wants to investigate the pros and cons of hibernate / standby features for XP computers, and power usage, there's a good explanation, with instructions, at this site. http://www.timeatlas.com/mos/Term_to_Learn/General/Understanding_Differences_Between_Hibernate_and_Stand_By/ Cheers, Robyn Kevin Ross wrote: > Have you tried to Clean Up temp files using CCleaner? > http://www.ccleaner.com/ > > Quite often you can gain a significant amount of space ! > > As well, if you don't use the Hibernate feature, you can try turning > it off and eliminate a LARGE file ! > http://lifehacker.com/software/optimization/save-disk-space-turn-off-hibernate-031740.php > > Regards, > Kevin. > > > On Fri, May 1, 2009 at 9:09 PM, Robyn Waymouth <waymouth@ihug.com.au> wrote: > >> Hi, >> >> I'm trying to clear space on my tiny Eee laptop. There's a file sitting >> on the desktop called 950116.sgml which I'd like to delete if possible, >> but I have no idea what it is or where it came from. I can't open it to >> see what it is. It's only 392KB, but on an Eee every bit/byte is important. >> >> Any clues on how I can find out if I need it? >> >> >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> If it's not immediately apparent, be sure to mention how your query relates to family research. >> >> Please don't post promotions of commercial products or services, and avoid mentioning prices. >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >> >> > > > > > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.0.238 / Virus Database: 270.12.13/2091 - Release Date: 05/01/09 17:52:00 > >

Have you tried another browser, such as Firefox, to see if he has the same problems? Vanessa At 11:01 AM 5/3/2009, you wrote: >Son has old Dell desktop, XP, cable ISP connection, IE7. He can only >do one look-up on the internet though he resets the cable modem it's >only good for one shot, i.e., he googles the error he received (IE >cannot display the web page), that takes him to the links but he can't >go further until he resets, restarts, etc., and by then he loses his >links to find a cure. This just started happening. He always keeps >on top of all updates. Restore didn't work. > >That one shot bit has me stumped. Any ideas? The computer seems to >work fine other than that, so I was wondering if it was more ISP >(U-Verse) related. Did think about uninstalling IE7 and try IE6 to >see if 7 may be corrupted. Seems strange that it works fine for the >first look-up though. Dunno. Any ideas greatly appreciated. Thank >you. > >Toni

Son has old Dell desktop, XP, cable ISP connection, IE7. He can only do one look-up on the internet though he resets the cable modem it's only good for one shot, i.e., he googles the error he received (IE cannot display the web page), that takes him to the links but he can't go further until he resets, restarts, etc., and by then he loses his links to find a cure. This just started happening. He always keeps on top of all updates. Restore didn't work. That one shot bit has me stumped. Any ideas? The computer seems to work fine other than that, so I was wondering if it was more ISP (U-Verse) related. Did think about uninstalling IE7 and try IE6 to see if 7 may be corrupted. Seems strange that it works fine for the first look-up though. Dunno. Any ideas greatly appreciated. Thank you. Toni

I have no clue about your mail problem , but here it is in my box ............ gerri In a message dated 5/3/2009 4:00:36 A.M. Eastern Daylight Time, waymouth@ihug.com.au writes: I sent this about 7 hours agoo, but it hasn't appeared in my inbox yet, so here it is again. Sorry if you're getting it twice. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: If it's not immediately apparent, be sure to mention how your query relates to family research. Please don't post promotions of commercial products or services, and avoid mentioning prices. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message **************The Average US Credit Score is 692. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1222376998x1201454298/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd=M ay5309AvgfooterNO62)

Hi Paul You could well be right I am always suspicious that there are deeper motives to the supply of free software but its something we have to live with isn't it I find it very annoying that you have to virtually sign your rights away every time you want a quote for anything (insurance etc) by having to agree to their terms and conditions which are most of the time such gobbledegook that you can't work out what they actually mean, beats me how they get away with it but they do Best wishes Nivard Ovington, in Cornwall (UK) > Nivard > > In a word, publicity ! They are a huge company, and supplying a free piece > of software is a very cost-effective way of getting your company's name > well-known. For example, it got them this article in "Computeractive" > magazine > :- > > _http://www.computeractive.co.uk/computeractive/downloads/2197771/secunia-pe > rsonal-software_ > (http://www.computeractive.co.uk/computeractive/downloads/2197771/secunia-personal-software) > > Best wishes. > > Paul Gaskell > Oxfordshire Family History Society > Website : _www.ofhs.org.uk_ (http://www.ofhs.org.uk)

Thanks Ike, I rather suspected that was the case. I am tempted to go back to Linux, but would need some clear time to get my head around it. I ran it on my desktop PC for a while after XP crashed last year, but did find it a bit complex and reverted to a new installation of XP. Cheers, Robyn Ike Dawson wrote: > Morning Robyn > > It is an old story ... IE has always been 'fully integrated' [read > welded in] with the Windows OS. That is what fired up the EU because it > was clearly anti-competitive [and they finded $Soft mega $] > > Supposedly $Soft has sort of made it somehow semi-detached. However if > you try to remove it from a version of XP I would expect XP to go > bottom-up. > > Best option I would guess is to re-install Linux. > > You can try out Obuntu on a Live disc on your desktop and play with it > until you are comfortable ... WITHOUT affecting your existing Windows > set up in any way. You can also then install it from the same disc if > you want to. > > Yours aye > > Ike Dawson > on Ubuntu > > > On Sat, 2009-05-02 at 11:28 +1000, Robyn Waymouth wrote: > >> My Eee has been converted from Linux to Windows XP (it seemed like a >> good idea at the time) which means the very small memory is choking. >> I've just found that Internet Explorer is loaded. Since I never use it, >> so can I delete it? It doesn't show up in the Add/Delete Programs >> though. I think there are a lot of things like this - just not explored >> far enough yet. >> Robyn >> >> >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> If it's not immediately apparent, be sure to mention how your query relates to family research. >> >> Please don't post promotions of commercial products or services, and avoid mentioning prices. >> >> :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: >> >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >> > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > If it's not immediately apparent, be sure to mention how your query relates to family research. > > Please don't post promotions of commercial products or services, and avoid mentioning prices. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.0.238 / Virus Database: 270.12.13/2091 - Release Date: 05/01/09 17:52:00 > >

In a message dated 02/05/2009 08:28:58 GMT Standard Time, ovington1@sky.com writes: The cynic in me asks "whats in it for them"? Nivard In a word, publicity ! They are a huge company, and supplying a free piece of software is a very cost-effective way of getting your company's name well-known. For example, it got them this article in "Computeractive" magazine :- _http://www.computeractive.co.uk/computeractive/downloads/2197771/secunia-pe rsonal-software_ (http://www.computeractive.co.uk/computeractive/downloads/2197771/secunia-personal-software) Best wishes. Paul Gaskell Oxfordshire Family History Society Website : _www.ofhs.org.uk_ (http://www.ofhs.org.uk)