My apologies, Barbra.   You are absolutely correct. I meant I use both of the programs, but on separate systems ! Good catch !!! Regards, Kevin. On Fri, Jan 13, 2012 at 8:49 PM, <[email protected]> wrote: > > In a message dated 1/13/2012 8:28:24 AM Pacific Standard Time, > [email protected] writes: > > > > Personally, I use Avast and > > Avira, > > Kevin-- > > I thought it was a bad idea to have 2 AV programs at the same time--that > they interfered with each other.  I can use all the help I can get, so I will > download Avast to work along with Avira, if that is a good thing to do. > > Also, could you please let us know what you think of the MS Security > Essentials program.  Thanks very much.</HTML> > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. > > Remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message -- -------- K. Ross [email protected]

My tech recommended and installed Microsoft essentials and it's working. lg > From: [email protected] > Date: Fri, 13 Jan 2012 16:52:35 -0500 > To: [email protected] > Subject: Re: [COMPUTERS] Comments on COMPUTERS Digest, Vol 7, Issue 6 > > > Kevin, > Thanks for your suggestions and comments. I need to find another virus > program. Will look at them to see if I can find one. > > Janet > > > > In a message dated 1/13/2012 10:29:06 A.M. Central Standard Time, > [email protected] writes: > > I used to love Norton Utilities back in the 1980's. I was always > curious about the inner workings of my computers and learned so much > from that program. I used to use NAV in the early days, but it has > become so bloated and useless. I have stuck with free AV programs > over the last 10 years, at least... with no problems. I do see this > "bloat" being introduced in free AV, as well, however... not something > I like to see ! > > I always suggest looking at this Security List for ideas on programs > that have been highly rated on quality and performance ... > http://www.techsupportalert.com/pc/security-tools.html > > Here is a list of free AV software... Personally, I use Avast and > Avira, but I am soon going to install Microsoft Security Essentials on > all of my systems. I just keep hearing good things about this > program... > http://www.techsupportalert.com/best-free-anti-virus-software.htm > > How-To Guides > http://www.techsupportalert.com/tutorials > > > Regards, > Kevin. > > > On Fri, Jan 13, 2012 at 10:53 AM, <[email protected]> wrote: > > > > > > I have used Norton for too many years to count and always thought it did > a > > good job. Now after reading these emails I wonder if I should find a new > > program. I recently have had trouble turning on my computer in the > morning > > with all kinds of information to do things in order to turn on my > > computer, finally something called American Megatrends flashed on my > screen and > > announced they would turn on my computer and my computer was opened. > Do you > > have any suggestions? I live in the United States. > > > > Janet > > > > > > In a message dated 1/13/2012 9:39:12 A.M. Central Standard Time, > > [email protected] writes: > > > > DEM, I totally agree. > > In the early 1980's Peter Norton was my hero. > > > > Unfortunately, He sold out to Symantec in 1990. > > He was given a seat on their board, but, I don't think Peter was every > > involved in the code after that. > > > > Ever since then, Symantec have lived off Peter Nortons name, and their > > antivirus products have steadily got worse. > > > > In my opinion Symantec antivirus products are no longer of acceptable > > quality. > > > > Looking back over the years since the late 90's, I cannot remember a > > single clients computer that I DIDN'T have to take off nortons and > install a > > decent antivirus product. > > > > I don't know if it's the same worldwide, but here in Ireland, every > single > > new computer has got the stuff preinstalled. > > > > Les Hardy > > > > > > On 13/01/12 15:04, Dale Marshall wrote: > > > Concurring with a 1/13/2012 email: > > > > > >> I can only speak from experience in that Norton caused me so many > > >> problems that I would not have it in the house much less on any > machine > > of mine > > > Norton's stuff was good years ago ( like when they bought out Central > > > Point Software -- I know I'm dating myself -- anybody remember CPS? ) > > > but over 5 years I had to totally uninstall all Norton programs. > > > > > > Too bad Peter Norton couldn't keep the quality up. > > > > > > DEM in Michigan > > > > > > > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. > > Remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the messageMy

Hi Janet Using XP I use Avast and Comodo Both free and well regarded On the wifes using Win 7 she has Windows security Essentials It must be quite robust she hasn't broke it yet <g> Nivard Ovington in Cornwall (UK) > > Kevin, > Thanks for your suggestions and comments. I need to find another virus > program. Will look at them to see if I can find one. > > Janet

I developed a Soundex/Metaphone batch calculator, for someone on another list that needed one. It seems a shame to keep the application to ourselves, so, if anyone else would have a use for it , I will provide a download link. The application is free. Windows and Linux versions are available. Sorry, no Mac version. Les Hardy

In a message dated 1/13/2012 8:28:24 AM Pacific Standard Time, [email protected] writes: > Personally, I use Avast and > Avira, Kevin-- I thought it was a bad idea to have 2 AV programs at the same time--that they interfered with each other. I can use all the help I can get, so I will download Avast to work along with Avira, if that is a good thing to do. Also, could you please let us know what you think of the MS Security Essentials program. Thanks very much.</HTML>

Kevin, Thanks for your suggestions and comments. I need to find another virus program. Will look at them to see if I can find one. Janet In a message dated 1/13/2012 10:29:06 A.M. Central Standard Time, [email protected] writes: I used to love Norton Utilities back in the 1980's. I was always curious about the inner workings of my computers and learned so much from that program. I used to use NAV in the early days, but it has become so bloated and useless. I have stuck with free AV programs over the last 10 years, at least... with no problems. I do see this "bloat" being introduced in free AV, as well, however... not something I like to see ! I always suggest looking at this Security List for ideas on programs that have been highly rated on quality and performance ... http://www.techsupportalert.com/pc/security-tools.html Here is a list of free AV software... Personally, I use Avast and Avira, but I am soon going to install Microsoft Security Essentials on all of my systems. I just keep hearing good things about this program... http://www.techsupportalert.com/best-free-anti-virus-software.htm How-To Guides http://www.techsupportalert.com/tutorials Regards, Kevin. On Fri, Jan 13, 2012 at 10:53 AM, <[email protected]> wrote: > > > I have used Norton for too many years to count and always thought it did a > good job. Now after reading these emails I wonder if I should find a new > program. I recently have had trouble turning on my computer in the morning > with all kinds of information to do things in order to turn on my > computer, finally something called American Megatrends flashed on my screen and > announced they would turn on my computer and my computer was opened. Do you > have any suggestions? I live in the United States. > > Janet > > > In a message dated 1/13/2012 9:39:12 A.M. Central Standard Time, > [email protected] writes: > > DEM, I totally agree. > In the early 1980's Peter Norton was my hero. > > Unfortunately, He sold out to Symantec in 1990. > He was given a seat on their board, but, I don't think Peter was every > involved in the code after that. > > Ever since then, Symantec have lived off Peter Nortons name, and their > antivirus products have steadily got worse. > > In my opinion Symantec antivirus products are no longer of acceptable > quality. > > Looking back over the years since the late 90's, I cannot remember a > single clients computer that I DIDN'T have to take off nortons and install a > decent antivirus product. > > I don't know if it's the same worldwide, but here in Ireland, every single > new computer has got the stuff preinstalled. > > Les Hardy > > > On 13/01/12 15:04, Dale Marshall wrote: > > Concurring with a 1/13/2012 email: > > > >> I can only speak from experience in that Norton caused me so many > >> problems that I would not have it in the house much less on any machine > of mine > > Norton's stuff was good years ago ( like when they bought out Central > > Point Software -- I know I'm dating myself -- anybody remember CPS? ) > > but over 5 years I had to totally uninstall all Norton programs. > > > > Too bad Peter Norton couldn't keep the quality up. > > > > DEM in Michigan > > >

DEM, I totally agree. In the early 1980's Peter Norton was my hero. Unfortunately, He sold out to Symantec in 1990. He was given a seat on their board, but, I don't think Peter was every involved in the code after that. Ever since then, Symantec have lived off Peter Nortons name, and their antivirus products have steadily got worse. In my opinion Symantec antivirus products are no longer of acceptable quality. Looking back over the years since the late 90's, I cannot remember a single clients computer that I DIDN'T have to take off nortons and install a decent antivirus product. I don't know if it's the same worldwide, but here in Ireland, every single new computer has got the stuff preinstalled. Les Hardy On 13/01/12 15:04, Dale Marshall wrote: > Concurring with a 1/13/2012 email: > >> I can only speak from experience in that Norton caused me so many >> problems that I would not have it in the house much less on any machine of mine > Norton's stuff was good years ago ( like when they bought out Central > Point Software -- I know I'm dating myself -- anybody remember CPS? ) > but over 5 years I had to totally uninstall all Norton programs. > > Too bad Peter Norton couldn't keep the quality up. > > DEM in Michigan > >

----- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Friday, January 13, 2012 1:52 PM Subject: Re: [COMPUTERS] Comments on COMPUTERS Digest, Vol 7, Issue 6 > > Kevin, > Thanks for your suggestions and comments. I need to find another virus > program. Will look at them to see if I can find one. Avast (www.avast.com) is VERY good, and free. AVG (www.avg.com) is also good, and also free. Kaspersky (www.kaspersky.com) is also rated well, and has a free version

I used to love Norton Utilities back in the 1980's. I was always curious about the inner workings of my computers and learned so much from that program. I used to use NAV in the early days, but it has become so bloated and useless. I have stuck with free AV programs over the last 10 years, at least... with no problems. I do see this "bloat" being introduced in free AV, as well, however... not something I like to see ! I always suggest looking at this Security List for ideas on programs that have been highly rated on quality and performance ... http://www.techsupportalert.com/pc/security-tools.html Here is a list of free AV software... Personally, I use Avast and Avira, but I am soon going to install Microsoft Security Essentials on all of my systems. I just keep hearing good things about this program... http://www.techsupportalert.com/best-free-anti-virus-software.htm How-To Guides http://www.techsupportalert.com/tutorials Regards, Kevin. On Fri, Jan 13, 2012 at 10:53 AM, <[email protected]> wrote: > > > I have used Norton for too many years to count and always thought it did a > good job.  Now after reading these emails I wonder if I should find a new > program.  I recently have had trouble turning on my computer in the  morning > with all kinds of information to do things in order to turn on my > computer, finally something called American Megatrends flashed on my screen  and > announced they would turn on my computer and my computer was  opened.   Do you > have any suggestions?  I live in the United  States. > > Janet > > > In a message dated 1/13/2012 9:39:12 A.M. Central Standard Time, > [email protected] writes: > > DEM, I  totally agree. > In the early 1980's Peter Norton was my  hero. > > Unfortunately, He sold out to Symantec in 1990. > He was given a  seat on their board, but,  I don't think Peter was every > involved in the  code after that. > > Ever since then, Symantec have lived off Peter  Nortons  name, and their > antivirus products have steadily got  worse. > > In my opinion Symantec antivirus products are no longer of  acceptable > quality. > > Looking back over the years since the late 90's, I  cannot remember a > single clients computer that I DIDN'T have to take off  nortons and install a > decent antivirus product. > > I don't know if it's  the same worldwide, but here in Ireland, every single > new computer has got the  stuff preinstalled. > > Les Hardy > > > On 13/01/12 15:04, Dale  Marshall wrote: > > Concurring with a 1/13/2012 email: > > > >>  I can only speak from experience in that Norton caused me so many > >>  problems that I would not have it in the house much less on any machine > of  mine > > Norton's stuff was good years ago ( like when they bought out  Central > > Point Software -- I know I'm dating myself -- anybody remember  CPS? ) > > but over 5 years I had to totally uninstall all Norton  programs. > > > > Too bad Peter Norton couldn't keep the quality  up. > > > > DEM in Michigan > > > > > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. > > Remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message -- -------- K. Ross [email protected]

I have used Norton for too many years to count and always thought it did a good job. Now after reading these emails I wonder if I should find a new program. I recently have had trouble turning on my computer in the morning with all kinds of information to do things in order to turn on my computer, finally something called American Megatrends flashed on my screen and announced they would turn on my computer and my computer was opened. Do you have any suggestions? I live in the United States. Janet In a message dated 1/13/2012 9:39:12 A.M. Central Standard Time, [email protected] writes: DEM, I totally agree. In the early 1980's Peter Norton was my hero. Unfortunately, He sold out to Symantec in 1990. He was given a seat on their board, but, I don't think Peter was every involved in the code after that. Ever since then, Symantec have lived off Peter Nortons name, and their antivirus products have steadily got worse. In my opinion Symantec antivirus products are no longer of acceptable quality. Looking back over the years since the late 90's, I cannot remember a single clients computer that I DIDN'T have to take off nortons and install a decent antivirus product. I don't know if it's the same worldwide, but here in Ireland, every single new computer has got the stuff preinstalled. Les Hardy On 13/01/12 15:04, Dale Marshall wrote: > Concurring with a 1/13/2012 email: > >> I can only speak from experience in that Norton caused me so many >> problems that I would not have it in the house much less on any machine of mine > Norton's stuff was good years ago ( like when they bought out Central > Point Software -- I know I'm dating myself -- anybody remember CPS? ) > but over 5 years I had to totally uninstall all Norton programs. > > Too bad Peter Norton couldn't keep the quality up. > > DEM in Michigan >

Concurring with a 1/13/2012 email: >I can only speak from experience in that Norton caused me so many >problems that I would not have it in the house much less on any machine of mine Norton's stuff was good years ago ( like when they bought out Central Point Software -- I know I'm dating myself -- anybody remember CPS? ) but over 5 years I had to totally uninstall all Norton programs. Too bad Peter Norton couldn't keep the quality up. DEM in Michigan

Hi Bettye What you say is perhaps true I can only speak from experience in that Norton caused me so many problems that I would not have it in the house much less on any machine of mine Others say otherwise and I respect their opinions Strangely I once drove a Chevy and liked it but now ...................<g> So don't take it personally :-) Thankfully we are still allowed to have our own opinion, well on some things anyway Nivard Ovington in Cornwall (UK) > > If I knew all my passwords, which I don't! > I think you guys are overly critical of Norton. It's a good program. The complaints come out of > the archives not the current world. One time I drove a Chevy and didn't like it, of course, that > was in 1961. > Bettye

Hi Mary The fact it has downloaded the old mails and does not do so each time you download says to me it was a one off and they are clearing off the server If you go to gmail and sign in you will probably see an empty inbox As to the copies you are getting, as far as I know there is no easy way to stop them, mind you I prefer it that way as I know mails have been through the server and therefore more likely to reach their destination I don't know how live mail works so it may not be relevant Does it have user definable mail rules ? If so you could set up a rule to move those mails to the deleted items folder (or whatever its called in live mail) It is surely easier to just delete them isn't it? Nivard Ovington in Cornwall (UK) > Hi, > > I recently purchased a laptop computer and set up my email on it. > Windows 7 - Windows Live Mail. (and g-mail) > > When I first activated it, I got around 4000 emails - some as > far back as 2009. These included emails I sent and received. > > Now every time I go on, I get the emails that I sent from this > (desktop) computer along with any new emails. > > What steps do I have to take to not get my sent mails. Also > so they aren't saved for several years somewhere on gmail? > > Thanks, > > Mary in rainy Michigan

I would have said it was doing you a favour <vbg> Nivard Ovington in Cornwall (UK) > > Hi all, > Never mind! It said it was removing it but when I looked it is still there. Excuse the panic.

If I knew all my passwords, which I don't! I think you guys are overly critical of Norton. It's a good program. The complaints come out of the archives not the current world. One time I drove a Chevy and didn't like it, of course, that was in 1961. Bettye -----Original Message----- From: Nivard Ovington <[email protected]> To: computers <[email protected]> Sent: Thu, Jan 12, 2012 4:27 pm Subject: Re: [COMPUTERS] Firefox 9 Final Available, Get It Before Anyone Else I would have said it was doing you a favour <vbg> Nivard Ovington in Cornwall (UK) > > Hi all, > Never mind! It said it was removing it but when I looked it is still there. Excuse the panic. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. Remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Bettye, I have had to clean way to many machines with Norton's on them. The first thing I do is uninstall it. And the machines speed up to where they should be, then install a much smaller but just as good product and the machines still run like it should. This is MY experience and not from the archives. Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus  == -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, January 12, 2012 5:23 PM To: [email protected] Subject: Re: [COMPUTERS] Firefox 9 Final Available, Get It Before Anyone Else If I knew all my passwords, which I don't! I think you guys are overly critical of Norton. It's a good program. The complaints come out of the archives not the current world. One time I drove a Chevy and didn't like it, of course, that was in 1961. Bettye

Hi, I recently purchased a laptop computer and set up my email on it. Windows 7 - Windows Live Mail. (and g-mail) When I first activated it, I got around 4000 emails - some as far back as 2009. These included emails I sent and received. Now every time I go on, I get the emails that I sent from this (desktop) computer along with any new emails. What steps do I have to take to not get my sent mails. Also so they aren't saved for several years somewhere on gmail? Thanks, Mary in rainy Michigan

Hi all, Never mind! It said it was removing it but when I looked it is still there. Excuse the panic. -----Original Message----- From: bcompute123 <[email protected]> To: computers <[email protected]> Sent: Thu, Jan 12, 2012 3:23 pm Subject: Re: [COMPUTERS] Firefox 9 Final Available, Get It Before Anyone Else Help! I downloaded this version and after it downloaded, I saw it was disabling y Norton. I want my Norton back. What do I do now? ettye -----Original Message----- rom: Bobbie <[email protected]> o: computers <[email protected]> ent: Tue, Dec 20, 2011 11:11 am ubject: Re: [COMPUTERS] Firefox 9 Final Available, Get It Before Anyone Else hank you for this post Kevin, I use Firefox browser more than others, ill update......Bobbie Quoting Kevin Ross : December 20th is the official Firefox 9 final release date. The browser has been uploaded to Mozilla’s ftp server prior to release. It is currently distributed to Mozilla’s first and third party distribution network to ensure a fast and uninterrupted distribution to Firefox 8 users. The biggest new feature that Mozilla introduces in Firefox 9 is Type Inference which improves JavaScript performance significantly by using inferred type information. Mozilla noted that the new feature can speed up the browser’s JavaScript performance by up to 30%. Users will usually see less than that percentage though in their day activities. The developers furthermore have added support for font-stretch, improved support for text-overflow and improved overall standards support for HTML5, MathML and CSS. Mac OS X Lion users benefit from the new two finger swipe navigation and improved theme integration. The release notes list several stability enhancements and bug fixes that have made their way into the browser (check the complete list of changes for details, linked on the release notes page). Most Firefox users can probably wait the day until the browser is officially released by Mozilla. Users can then update Firefox with the browsers automatic update feature, or by downloading the new version from the official website. Firefox users who experience issues with the current stable version, for instance crashes, may want to install the new version as soon as possible to resolve the issues. Download from filehippo.com http://filehippo.com/download_firefox/ v9 Release Notes http://www.mozilla.org/en-US/firefox/9.0/releasenotes/ :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. Remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message -~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the ist. Remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------ o unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of he message -~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the ist. Remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------ o unsubscribe from the list, please send an email to [email protected] ith the word 'unsubscribe' without the quotes in the subject and the body of he message

Help! I downloaded this version and after it downloaded, I saw it was disabling my Norton. I want my Norton back. What do I do now? Bettye -----Original Message----- From: Bobbie <[email protected]> To: computers <[email protected]> Sent: Tue, Dec 20, 2011 11:11 am Subject: Re: [COMPUTERS] Firefox 9 Final Available, Get It Before Anyone Else Thank you for this post Kevin, I use Firefox browser more than others, will update......Bobbie Quoting Kevin Ross : > December 20th is the official Firefox 9 final release date. The > browser has been uploaded to Mozilla’s ftp server prior to release. It > is currently distributed to Mozilla’s first and third party > distribution network to ensure a fast and uninterrupted distribution > to Firefox 8 users. > > The biggest new feature that Mozilla introduces in Firefox 9 is Type > Inference which improves JavaScript performance significantly by using > inferred type information. Mozilla noted that the new feature can > speed up the browser’s JavaScript performance by up to 30%. Users will > usually see less than that percentage though in their day activities. > > The developers furthermore have added support for font-stretch, > improved support for text-overflow and improved overall standards > support for HTML5, MathML and CSS. > > Mac OS X Lion users benefit from the new two finger swipe navigation > and improved theme integration. > > The release notes list several stability enhancements and bug fixes > that have made their way into the browser (check the complete list of > changes for details, linked on the release notes page). > > Most Firefox users can probably wait the day until the browser is > officially released by Mozilla. Users can then update Firefox with the > browsers automatic update feature, or by downloading the new version > from the official website. > > Firefox users who experience issues with the current stable version, > for instance crashes, may want to install the new version as soon as > possible to resolve the issues. > > > Download from filehippo.com > http://filehippo.com/download_firefox/ > > v9 Release Notes > http://www.mozilla.org/en-US/firefox/9.0/releasenotes/ > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the > list. > > Remember to SNIP when replying. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in > the subject and the body of the message > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: Please refrain from posting commercial URLs and from discussing prices on the list. Remember to SNIP when replying. :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Hi Les, Many thanks for your reply. I hadn't realised there was a possibility of it being a virus. Fortunately it wasn't; I have run a full virus check. Also Adobe reckons it has the latest version. I actually posted this message yesterday and it took a day to find its way onto the list. Today everything is working perfectly! Yesterday I had to go back to the basic reader in Ancestry. And I haven't changed Adobe. So why I had the problem is a mystery that is unlikely to be solved. Now my computer says there are system updates available so I will go to the system update page as you recommend rather than click on the icon. Thanks again. Christine -----Original Message----- From: Les Hardy Sent: Thursday, January 12, 2012 2:08 PM To: [email protected] Subject: Re: [COMPUTERS] Adobe Flash Viewer and Ancestry Christine, I'm new to this list, and I don't know if this has already been discussed, but when you update adobe, never do it from a website prompt. Always go directly to adobe. Either with your web browser or by setting automatic updates in your viewer. The update link provided by a website may not always be a real adobe update, it may be a Trojan variant noted as TROJ_FAYKDOBE.A I'm NOT saying that is what happened. I am just making you aware of the possibility. It could just be that the first update didn't complete successfully. I would tend to think the ancestry message was correct. Ancestry would not give you a lesser version. It does not come from Ancestry themselves. Their link would simply redirect you to Adobe for the latest version. I suggest you run a virus scan, and then go to Adobe and manually download the latest version. Les Hardy On 11/01/12 16:17, Christine Benson wrote: > Hi All, > > This morning an update to Adobe(I think it was) was available and I > downloaded it. Now Ancestry was first slow in loading images or didn't > download them at all and now says "This page requires the Adobe Flash > viewer. You may download the viewer from Adobe.com." That is the stage at > which I thought "I'm sure that's what I downloaded this morning." So I'm > reluctant to allow Ancestry to download what may be an old version and > possibly tie it in knots! > > Has anyone had similar problems? > > Grateful for any suggestions. > > Christine > > PS I am using Windows7. >