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    1. Re: [COMPUTERS] Internet Explorer v10
    2. BudScan
    3. ----- Original Message ----- From: <joslake@sbcglobal.net> To: <computers@rootsweb.com> Sent: Sunday, June 02, 2013 11:04 PM Subject: [COMPUTERS] Internet Explorer v10 > > > LIst .... 4 or 5 weeks ago Microsoft put a pop up squarely in the middle > of > my IE 10 home page, the one which first opens whenever I open IE 10. > > The first two lines read: Congratulations! > > Your new Bing Bar is ready > to use. > > There is no "X" (close) button anywhere in the popup, only an "OK" in a > red > square in the middle of the pop up. Also there is no "Right Click & > Delete" > for the pop up. > > I can get rid of the Microsoft Pop Up by clicking the OK button, but I > have > to do that EVERY time I open IE10. > > Any suggestions? (other than changing browsers which is too much trouble). > Or better yet, Any Solutions :-) . I don't have IE10, but a search says to use 'add/remove programs' (OR 'programs and features') in the Control Panel to remove it. Alternatively, in IE, go to 'tools>manage add-ons', and remove it there. Easier might be to DL FireFox or Chrome or Opera, and use one of them.

    06/02/2013 07:23:46
    1. [COMPUTERS] Internet Explorer v10
    2. LIst .... 4 or 5 weeks ago Microsoft put a pop up squarely in the middle of my IE 10 home page, the one which first opens whenever I open IE 10. The first two lines read: Congratulations! Your new Bing Bar is ready to use. There is no "X" (close) button anywhere in the popup, only an "OK" in a red square in the middle of the pop up. Also there is no "Right Click & Delete" for the pop up. I can get rid of the Microsoft Pop Up by clicking the OK button, but I have to do that EVERY time I open IE10. Any suggestions? (other than changing browsers which is too much trouble). Or better yet, Any Solutions :-) . Thanks, Joe Lake

    06/02/2013 05:04:06
    1. [COMPUTERS] "Stuck" Page In 23andMe
    2. Jane Gillespie
    3. My mother's page on 23andme which announced when her results where ready is "stuck" Yesterday the page announced that her results were ready. Then due to a problem, that was changed. The problem was solved by 23andMe, and the page was changed back to show results where ready. My computer still shows the page that results are not ready. Other members in my group show that the results are ready. I can't get the results now from 23andMe because my computer page is showing results not ready. I have cleaned out recent history and cookies in FireFox 21. I have Windows 7 and I went to the "systems and security" and "system maintenance" and ran that under administrator and it was suppose to fix problems. I also changed over to Internet Explorer browser and that made no difference. I also sent a problem ticket to 23andMe. It might take up to 5 days for them to get back to me. I didn't want to have to wait that long if I could get help from someone on this list. How do I clean out the cache in Windows 7?? Will that help. Any help or suggestions is appreciated!!! Jane

    05/24/2013 05:21:50
    1. Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Nivard Ovington
    3. You are most welcome Anna The pleasure is all mine :-) Nivard Ovington in Cornwall (UK) On 23/05/2013 16:47, Anna Haller wrote: > Hi Nivard, > I am not Lila Garner but your answer to her problem helps me also. Thank > you very much. > Anna

    05/23/2013 11:32:45
    1. Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Lila Garner
    3. Computers puzzle me daily. I started over at Ancestry and found a different image and clicked save to computer. Then I clicked on the bar that says, "To protect your security, Internet Explorer blocked this site from downloading files from your computer. Click here for options...." There were options, and I clicked on "Download file." After I got rid of the "...protect your security..." banner, I had to click save again, then after a short while it gave me an option to open or save, and I clicked open, and it downloaded a .jpg and opened in my photo program, just like it worked when the old viewer was in use. A few more steps, but I'm back in business. I believe there's an option that would allow me to eliminate the warning about protecting my security, but I won't do that for a while, at least. Lila > Date: Thu, 23 May 2013 13:27:06 +0100 > From: ovington.one@gmail.com > To: computers@rootsweb.com > Subject: Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image > > Hi Lila > > I have been avoiding the new viewer as I hate the little pop up boxes > all over the place, telling me things I already know and obscuring the > image (and yes I have told Ancestry many times what I think of it) > > However I have just tried it on an 1861 census page just to see what the > save function looked like > > The Save is top right and selecting it gives two options, Attach to > someone in my tree OR save to my computer > > I always save the image to a folder for that name on my computer > > I selected save to my computer and it gives the same default as it > always has, I did a sample save and it worked exactly as before > > When you get the option, Save to my computer you need to navigate to the > folder where you want it saving (I have one per family name ) > > So I suspect your default would be Downloads (I am assuming here that > you are using Win 7?) > > If so, click the start button and in the resulting search box, enter > Downloads > > The first hit in the list should be the downloads folder, select that > and you may find your missing images > > You could then move them to wherever you wish to as normal > > > Nivard Ovington in Cornwall (UK) > > On 22/05/2013 19:46, Lila Garner wrote: >> Ancestry.com has a new image viewer. My understanding is that the basic image viewer will no longer be an option after 31 May. >> When I click "Save" using the new viewer, nothing happens--or if anything does happen, I don't know it. Where does it go when I click on save? >> With the old viewer, one could save it to one's chosen location, then open it with a photo program and crop it to remove black borders so it wouldn't use so much toner and enhancement was more successful. Then it could be printed as large as the paper. >> I need to find newly saved images in my computer. Baby steps please! >> Lila >> > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    05/23/2013 11:17:57
    1. Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Lila Garner
    3. Thank you, Nivard. I should have mentioned that I'm using XP. I found a couple of Folders labeled "Download" but the image is not in either of them. I had no opportunity, from the Save function on Ancestry, to say where I wanted the image to go, so I still need more help. There was a message above the image that I had to click on before the image would download, and I clicked that, but still no opportunity to say where the image should be saved on my computer. Lila > Date: Thu, 23 May 2013 13:27:06 +0100 > From: ovington.one@gmail.com > To: computers@rootsweb.com > Subject: Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image > > Hi Lila > > I have been avoiding the new viewer as I hate the little pop up boxes > all over the place, telling me things I already know and obscuring the > image (and yes I have told Ancestry many times what I think of it) > > However I have just tried it on an 1861 census page just to see what the > save function looked like > > The Save is top right and selecting it gives two options, Attach to > someone in my tree OR save to my computer > > I always save the image to a folder for that name on my computer > > I selected save to my computer and it gives the same default as it > always has, I did a sample save and it worked exactly as before > > When you get the option, Save to my computer you need to navigate to the > folder where you want it saving (I have one per family name ) > > So I suspect your default would be Downloads (I am assuming here that > you are using Win 7?) > > If so, click the start button and in the resulting search box, enter > Downloads > > The first hit in the list should be the downloads folder, select that > and you may find your missing images > > You could then move them to wherever you wish to as normal > > > Nivard Ovington in Cornwall (UK) > > On 22/05/2013 19:46, Lila Garner wrote: >> Ancestry.com has a new image viewer. My understanding is that the basic image viewer will no longer be an option after 31 May. >> When I click "Save" using the new viewer, nothing happens--or if anything does happen, I don't know it. Where does it go when I click on save? >> With the old viewer, one could save it to one's chosen location, then open it with a photo program and crop it to remove black borders so it wouldn't use so much toner and enhancement was more successful. Then it could be printed as large as the paper. >> I need to find newly saved images in my computer. Baby steps please! >> Lila >> > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

    05/23/2013 09:26:34
    1. [COMPUTERS] Downloading files with Firefox
    2. Lloyd Hite
    3. Hello List, Due to the fact that I am on dialup, I have to use a download manager when downloading files. It has been working fine until a couple of week ago when It would not download. I tried several different files with the same results and even tried the built in downloader. However, the IE browser would download them ok. I have installed the new firefox update and that did not help. I have recently installed Webroot AntiVirus and Firewall so naturally I thought one of them was the problem. I disabled them and tried to download a file, still had the problem. Can anyone please suggest a fix for this problem? Lloyd P.S. The download managers I tried were GetRight and Star Downloader. They both would download files with IE but not with Firefox. ____________________________________________________________ 1 Weird spice that FIGHTS diabetes Can this unusual &#34;super spice&#34; control your blood sugar and fight diabetes&#63 http://thirdpartyoffers.juno.com/TGL3141/519e6b88d92486b867b9bst03vuc

    05/23/2013 09:18:28
    1. Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Nivard Ovington
    3. Hi Lila I have been avoiding the new viewer as I hate the little pop up boxes all over the place, telling me things I already know and obscuring the image (and yes I have told Ancestry many times what I think of it) However I have just tried it on an 1861 census page just to see what the save function looked like The Save is top right and selecting it gives two options, Attach to someone in my tree OR save to my computer I always save the image to a folder for that name on my computer I selected save to my computer and it gives the same default as it always has, I did a sample save and it worked exactly as before When you get the option, Save to my computer you need to navigate to the folder where you want it saving (I have one per family name ) So I suspect your default would be Downloads (I am assuming here that you are using Win 7?) If so, click the start button and in the resulting search box, enter Downloads The first hit in the list should be the downloads folder, select that and you may find your missing images You could then move them to wherever you wish to as normal Nivard Ovington in Cornwall (UK) On 22/05/2013 19:46, Lila Garner wrote: > Ancestry.com has a new image viewer. My understanding is that the basic image viewer will no longer be an option after 31 May. > When I click "Save" using the new viewer, nothing happens--or if anything does happen, I don't know it. Where does it go when I click on save? > With the old viewer, one could save it to one's chosen location, then open it with a photo program and crop it to remove black borders so it wouldn't use so much toner and enhancement was more successful. Then it could be printed as large as the paper. > I need to find newly saved images in my computer. Baby steps please! > Lila >

    05/23/2013 07:27:06
    1. Re: [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Anna Haller
    3. Hi Nivard, I am not Lila Garner but your answer to her problem helps me also. Thank you very much. Anna On Thu, May 23, 2013 at 8:27 AM, Nivard Ovington <ovington.one@gmail.com>wrote: > Hi Lila > > I have been avoiding the new viewer as I hate the little pop up boxes > all over the place, telling me things I already know and obscuring the > image (and yes I have told Ancestry many times what I think of it) > > However I have just tried it on an 1861 census page just to see what the > save function looked like > > The Save is top right and selecting it gives two options, Attach to > someone in my tree OR save to my computer > > I always save the image to a folder for that name on my computer > > I selected save to my computer and it gives the same default as it > always has, I did a sample save and it worked exactly as before > > When you get the option, Save to my computer you need to navigate to the > folder where you want it saving (I have one per family name ) > > So I suspect your default would be Downloads (I am assuming here that > you are using Win 7?) > > If so, click the start button and in the resulting search box, enter > Downloads > > The first hit in the list should be the downloads folder, select that > and you may find your missing images > > You could then move them to wherever you wish to as normal > > > > On 22/05/2013 19:46, Lila Garner wrote: > > Ancestry.com has a new image viewer. My understanding is that the basic > image viewer will no longer be an option after 31 May. > > When I click "Save" using the new viewer, nothing happens--or if > anything does happen, I don't know it. Where does it go when I click on > save? > > With the old viewer, one could save it to one's chosen location, then > open it with a photo program and crop it to remove black borders so it > wouldn't use so much toner and enhancement was more successful. Then it > could be printed as large as the paper. > > I need to find newly saved images in my computer. Baby steps please! > > Lila > > > > > > > > -- ****** - Dear Lord, please keep your arm around my shoulders and your hand across my mouth.****** --Author unknown

    05/23/2013 05:47:18
    1. [COMPUTERS] Clicking "Save" on an Ancestry.com image
    2. Lila Garner
    3. Ancestry.com has a new image viewer. My understanding is that the basic image viewer will no longer be an option after 31 May. When I click "Save" using the new viewer, nothing happens--or if anything does happen, I don't know it. Where does it go when I click on save? With the old viewer, one could save it to one's chosen location, then open it with a photo program and crop it to remove black borders so it wouldn't use so much toner and enhancement was more successful. Then it could be printed as large as the paper. I need to find newly saved images in my computer. Baby steps please! Lila

    05/22/2013 12:46:30
    1. Re: [COMPUTERS] How to Stop ZoneAlarm Search Page
    2. Nivard Ovington
    3. Hi Jane It sounds like you have inadvertently set Zonealarm as your home page Open firefox Open tabs for the pages you want open when you start firefox When tabs are open as desired, go to Tools > Options > General Where it says Home page with a url just under it select "Use Current Pages" Then OK at the bottom The next time you open Firefox it should open only the pages you had tabs open for Nivard Ovington in Cornwall (UK) On 21/05/2013 23:25, Jane Gillespie wrote: > Every time I switch to a new tab in FireFox 21.0 I get a ZoneAlarm > search page. I have free ZoneAlarm firewall and don't want ZA search. I > want the new tabs to be empty. Any help appreciated!! > > Jane

    05/22/2013 07:26:35
    1. [COMPUTERS] How to Stop ZoneAlarm Search Page
    2. Jane Gillespie
    3. Every time I switch to a new tab in FireFox 21.0 I get a ZoneAlarm search page. I have free ZoneAlarm firewall and don't want ZA search. I want the new tabs to be empty. Any help appreciated!! Jane

    05/21/2013 12:25:53
    1. [COMPUTERS] find/replace feature not working
    2. Joan Arc
    3. For some reason the find/replace search feature in my Open Office doesn't work. I used this feature a lot to find info on a subject I had copied into my Open Office files. Has anyone had this happen or do you have an idea how this suddenly doesn't work? I'd appreciate any suggestions or thought thanks much, Joan You ask what is our aim? I can answer in one word: victory. Victory at all costs. Victory in spite of all terror. Victory however long or hard the road may be. For without victory, there is no survival. Winston Churchill, May 1940

    05/17/2013 01:26:55
    1. Re: [COMPUTERS] Organizing Photos and Documents on computer
    2. This is a Message Board Post that is gatewayed to this mailing list. Author: Janet_Parmer Surnames: Classification: queries Message Board URL: http://boards.rootsweb.com/topics.software.computer/8.2.1/mb.ashx Message Board Post: I totally agree with this post. However read all the information that you can about the external hard drive you want to purchase. I recently lost over thirty years of research and picture when I took an external hard drive to Michigan with me to show things to family members. I did not know that that perticular type of drive was not ment to be moved often, no matter how well it was packed. Important Note: The author of this message may not be subscribed to this list. If you would like to reply to them, please click on the Message Board URL link above and respond on the board.

    05/16/2013 01:45:50
    1. [COMPUTERS] FYI -- Microsoft Patch Tuesday
    2. Kevin Ross
    3. This is a list of what was updated this week... http://www.techrepublic.com/blog/window-on-windows/its-microsoft-patch-tuesday-may-2013/7687

    05/15/2013 03:51:48
    1. [COMPUTERS] Note: Firefox v21.0 due out tomorrow...
    2. Kevin Ross
    3. Firefox 21.0: Find out what is new http://www.ghacks.net/2013/05/13/firefox-21-0-find-out-what-is-new/

    05/13/2013 03:54:17
    1. Re: [COMPUTERS] MS word problem
    2. Rae Jean
    3. Perfect! Thank you so much for your help. Rae Jean -----Original Message----- >From: Kevin Ross <kr5927@gmail.com> >Hi Rae Jean. >Does this apply... >http://support.microsoft.com/?kbid=816473 >Regards, >Kevin. > > >On Sat, May 11, 2013 at 7:23 PM, Rae Jean <raejean1@earthlink.net> wrote: >> On XP computer, I have MS Word 2002 (10.4030.2625). There is a problem I >> can not solve -- it has to do with closing a document -- some documents >> close immediately and others ask if I want to save changes (in both of >> these situations, there were no changes to the document). >> >> I have compared options and can not find the setting that allows this to >> happen. I prefer for the document to close without automatically >> throwing up the *Do you want to save changes to "__________" [click on >> yes, no or cancel] box* -- any ideas as why this happens? >> -- >> ~ Rae Jean

    05/12/2013 03:42:18
    1. Re: [COMPUTERS] MS word problem
    2. Kevin Ross
    3. Hi Rae Jean. Does this apply... http://support.microsoft.com/?kbid=816473 Regards, Kevin. On Sat, May 11, 2013 at 7:23 PM, Rae Jean <raejean1@earthlink.net> wrote: > On XP computer, I have MS Word 2002 (10.4030.2625). There is a problem I > can not solve -- it has to do with closing a document -- some documents > close immediately and others ask if I want to save changes (in both of > these situations, there were no changes to the document). > > I have compared options and can not find the setting that allows this to > happen. I prefer for the document to close without automatically > throwing up the *Do you want to save changes to "__________" [click on > yes, no or cancel] box* -- any ideas as why this happens? > -- > ~ Rae Jean > > > > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > Please refrain from posting commercial URLs and from discussing prices on the list. You can buy/sell for free on the Genealogical Materials lists. > > This list is for peer-to-peer support and discussion of computer problems incurred in genealogy research. Use caution when following any advice. > > :-~:-~:-~:-~:-~:-~:-~:-~:-~:-~: > > > > > ------------------------------- > To unsubscribe from the list, please send an email to COMPUTERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message -- -------- K. Ross kr5927@gmail.com

    05/11/2013 02:18:10
    1. [COMPUTERS] MS word problem
    2. Rae Jean
    3. On XP computer, I have MS Word 2002 (10.4030.2625). There is a problem I can not solve -- it has to do with closing a document -- some documents close immediately and others ask if I want to save changes (in both of these situations, there were no changes to the document). I have compared options and can not find the setting that allows this to happen. I prefer for the document to close without automatically throwing up the *Do you want to save changes to "__________" [click on yes, no or cancel] box* -- any ideas as why this happens? -- ~ Rae Jean

    05/11/2013 12:23:52
    1. [COMPUTERS] juno problem
    2. I am having trouble logging into JUNO each time. All my regular internets like google chrome, IE and mozilla never remember my ID and password and always make me sign in each time. I have a satellite laptop with windows 7. Any ideas or help??Thanks, Jack ____________________________________________________________ Transformation of America? Stocks soar--but some wealthy citizens are preparing for huge changes http://thirdpartyoffers.juno.com/TGL3141/518e82c1675392c161e0st03vuc

    05/11/2013 11:40:25