At 05:07 PM 12/28/00 -0800, Gail Budda wrote: >Ok - this is as far as I was able to get. I also got an "unable to import" >error >message. The new manual (thank goodness there is now a manual!) says a >driver >file called mstext35.dll should be in your C:\Windows\System directory. Gail, there has ALWAYS been a manual. When I first released Clooz, the manual was printed. Then I went to a manual that was included on the CD only. That's the way it has been for several years. The manual has come on the CD since about version 1.1. It's on the CD you have now. I came out again with a printed manual earlier this year that is sold separately for those who like to have a printed manual. But there has always been a manual with Clooz. >Check to >see if it is there. If not, go to http://www.ancestordetective.com/kbsa.htm >and >download it. When I went to that site, it said it didn't exist - however, I >was >determined so I went directly to www.clooz.com, selected SUPPORT from the >menu at >the left, the KNOWLEDGE BASE from the center of the screen. It took me to >http://www.clooz.com/kbsa.htm [I guess there was a typo in the manual - it >happens]. Here you will find lots of error messages and the "solutions". I >have >Access 2000, so will be looking at those solutions - since that won't help >you, I >will advise you to go on from this point. It actually wasn't a typo. That's the site it was at. The new site, www.clooz.com, was created after the manual was printed. More importantly, for those who get the unhelpful message "Import function was unsuccessful", there's a solution at http://www.clooz.com/kbsa.htm#62. The error message is "Import Function was not successful". If the solution there doesn't work, just send me an e-mail and I'll do everything I can to get you going in Clooz. Technical Support is and always has been free, but you gotta ask! I've been able to help everyone that has asked. The good news is that my programmer and I are working hard to get a GEDCOM feature into Clooz for the next release. I know that the Clooz import routine is terrible and I'm working to fix it. Please be patient as we try to correct the problem. If you're having difficulties, just let me know and I'll try to help. Liz Kelley Kerstens, CGRS Ancestor Detective, LLC http://www.ancestordetective.com Creator of Clooz, http://www.clooz.com Editor of Genealogical Computing, http://www.ancestry.com