Lisa! You misread something because you do NOT need Access to use the program. Just what is the problem you are having? It appears you got into the program to read something about Access. If you can get to the Help menu, a whole manual is there and can be printed out. Be specific about your problem and folks on the List will try to help, if they can. I have marveled at the prompt help from Liz for many, many years. If she is away, there will be short periods when she can't answer. But, I know that she will. No other program I have ever, ever had, was there any person who answered so promptly. No program comes with no errors. Many of us were thrilled to get the program, and are willing to wait for some fixes as they arrive. We do not complain and insult. We report problems as carefully as possible so they can be investigated. Try to be patient. Liz will answer as soon as she can. Be assured of that. Jane

Lisa, I too have been using Clooz for many years, and have found it to be a fantastic program - and I do not have Access. Also, I too have been in touch with Liz and have had no problems - always a professional and quick response -even when I wasn't yet registered. As for releasing it as she did, I have not found that to be a problem - I keep in mind that this is not a "final version" and I also realize from my programming background that there is really no such thing as a bug free final version for any program! Please do not give up - Liz will help you with problems as she is available. Cheryl ----- Original Message ----- From: "Jane" <jsherratt@earthlink.net> To: <Clooz-L@rootsweb.com> Sent: Friday, July 14, 2006 10:43 PM Subject: [Clooz] Support > Lisa! > > You misread something because you do NOT need Access to use the program. > Just what is the problem you are having? It appears you got into the > program to read something about Access. If you can get to the Help menu, a > whole manual is there and can be printed out. Be specific about your > problem and folks on the List will try to help, if they can. > > I have marveled at the prompt help from Liz for many, many years. If she > is away, there will be short periods when she can't answer. But, I know > that she will. No other program I have ever, ever had, was there any > person who answered so promptly. > > No program comes with no errors. Many of us were thrilled to get the > program, and are willing to wait for some fixes as they arrive. We do not > complain and insult. We report problems as carefully as possible so they > can be investigated. > > Try to be patient. Liz will answer as soon as she can. Be assured of that. > > Jane > > > > ============================== > View and search Historical Newspapers. Read about your ancestors, find > marriage announcements and more. Learn more: > http://www.ancestry.com/s13969/rd.ashx > >