I have been reading the comments regarding Ancestry.com. This problem has not gone away unless it has in the last month. Every month since January, I have had to call them and request they remove the 59.99 unauthorized charge from my credit card. Every month I was told it would be removed, but it did not happen. Luckily, my credit card company put the charge on hold and now has removed it as of April. Unfortunately I may have to go through this again as I foolishly signed up for the census records before I knew how they operated. I will NEVER give them a credit card number again. Their lame excuse for doing this was that they were concerned that their customers would get upset if they were unable to access the information. As far as I'm concerned, there is nothing that they have that can't wait a few days or a week to access. Anyway, enough of that. I enjoy all the information I receive from this group (Clooz). Back to what I was working on before I read the Digest #59. Janice

I signed up for the census, only to be disappointed with what they had to offer. Limited images, and no index. Of course I procrastinated about calling them, and when I did, I was told that it was over 90 days which was their offer at the time I signed up. It was 92 days to be exact. I was very insistent and demanded to speak to a supervisor. After assuring him I was happy with Ancestry (I not, but I wanted my money back) he agreed to a credit, which I received. I'm not going to renew Ancestry because I don't think it's worth $60 a year. If you don't want to renew, I suggest you call your credit card company and get a new card number, and don't give it to Ancestry. Pat [email protected] wrote: > I have been reading the comments regarding Ancestry.com. This problem has > not gone away unless it has in the last month. Every month since January, I > have had to call them and request they remove the 59.99 unauthorized charge > from my credit card. Every month I was told it would be removed, but it did > not happen. Luckily, my credit card company put the charge on hold and now > has removed it as of April. Unfortunately I may have to go through this > again as I foolishly signed up for the census records before I knew how they > operated. I will NEVER give them a credit card number again. > > Their lame excuse for doing this was that they were concerned that their > customers would get upset if they were unable to access the information. As > far as I'm concerned, there is nothing that they have that can't wait a few > days or a week to access. > > Anyway, enough of that. I enjoy all the information I receive from this > group (Clooz). Back to what I was working on before I read the Digest #59. > > Janice > > ============================== > Search over 1 Billion names at Ancestry.com! > http://www.ancestry.com/rd/rwlist1.asp