Maria, Maybe this is none of my business but, since you addressed it to the list let me say: 1) You don't remember where you bought it? 2) You don't have a receipt? 3) You didn't register it? I doubt if ANY company would accomodate you under these circumstances, nor should they. There is a LOT of software "bootlegging" going on. > I found this very unfair Why so? It's just good business practice Maria. May I suggest that you staple the receipt to the back page of the instruction book when you buy ANYTHING? Regards, Jerry Hale Deltona, FL ________________________________________________________________ GET INTERNET ACCESS FROM JUNO! Juno offers FREE or PREMIUM Internet access for less! Join Juno today! For your FREE software, visit: http://dl.www.juno.com/get/tagj.