Taken from their Facebook site: <<snipped>> "you can add those official records for your uncle, which you have already, without having to pay again by adding them as an external reference (clicking "add an external reference" and selecting "copy of an official document"), rather than clicking "search official records" on our site." <<snipped>> I have just added a birth date to my grandfather without going near any of their records. It may be that the step that people are missing is that when you've added a source, you need to explicitly add the evidence extracted from that source. Anyway - if you want to look at what there is, search for "Jack Bruce" and choose Corporal Jack Bruce, 36844 of the RFA. You will see that there is a date of birth on there. It was not a one-step job BUT I feel the rigour that is imposed on us should help to avoid the equivalent of genealogies stretching back to Adam, or whatever the military history equivalent is. And it definitely should link all the data back to the evidence. To get his birth date on, I first went onto his page and "Added an External Reference". This was to refer to a microfilm so I chose the "Book/Publication/Archive" option. Title was: "entry for Jack Bruce, 8 January 1896; Wesleyan Methodist Chapel, Earle St. (Crewe, Cheshire)" Reference was: Microfilm Copy of Baptismal Register Location Accessed: Crewe Library Description: Baptisms entry for Jack Bruce What evidence connects this to him? I checked surname, birth and family. Explanation - why I recognised it. Now you've added the source, you need to select the name of the source you just added, which brings up a pop-up window where you click "Add Facts from this evidence" to tell the system what facts the source provides: Date of Birth - as approp Mother's name - as approp Father's name - as approp And now you can see the dates have been added in under Birth, Age and Death. You do NOT update the dates etc. on the person's form, you MUST do it from the source in question. In summary: 1. Select the person; 2. Add the source as an book-type external reference; 3. Explain why you've recognised that source as belonging to your chap; 4. Select the source - Add the facts from this evidence Major thanks to Fiona Hall from Tay Valley Bridges who pointed me in the right direction. Adrian B