This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/an/mNC.2ACE/2417 Message Board Post: I have a brand new computer with the latest software so this is probably why you can't open my emails. I am going to send you an email via outlook and see if it will open. I have a corporate version of anti-virus protection so I know that my emails are clean. Rita R