There is a lot of truth in the message re the mail. Maybe not so much letters, but certainly parcels. Almost every parcel I have received in the past two years has been opened by customs and they charge $5.00 per parcel for opening it.One was marked "gift" and customs opened it and charged me GST. PST and duty on 5 used CDs. When I complained, I was told they were supposed to have been gift wrapped in the container. Well, my Christmas gifts were certainly gift wrapped and I was still charged Duty, GSt & PST. As far as I'm concerned this is just a big money grab for customs. I asked for a refund on this last episode. I'll probably be reimbursed next Christmas. I know a friend in Australia told me an envelope addressed to him from another friend here in Canada was returned to Canada. He did not say why. Kathleen