Hello Everyone, Here is the official notice of the FTM version 9.0 source citation problem. Still no solution yet but they are acknowledging the problem. Whollygenes (maker of The Master Genealogist) released their Family Tree SuperTools today. Maybe TMG 5.0 will be on the way soon. Jerry >X-Mailer: Novell GroupWise 5.5.3 >Date: Wed, 17 Oct 2001 17:07:06 -0700 >From: "Paul Burchfield" <Paul_Burchfield@genealogy.com> >To: "Family Tree Maker Discussion List" <ftmtech-l@lyris.genealogy.com> >Subject: FTM version 9.0 source citation problem >List-Unsubscribe: <mailto:leave-ftmtech-l-35054623F@lyris.genealogy.com> >List-Subscribe: <mailto:subscribe-ftmtech-l@lyris.genealogy.com> >List-Owner: <mailto:owner-ftmtech-l@lyris.genealogy.com> >Reply-To: "Family Tree Maker Discussion List" <ftmtech-l@lyris.genealogy.com> >Sender: bounce-ftmtech-l-35054623@lyris.genealogy.com >X-LYRIS-Message-Id: ><LYRIS-35054623-44745-2001.10.17-17.07.29--unruh#ix.netcom.com@lyris.genealogy.com> > >Dear Family Tree Maker 9.0 Customer, > >We've set a high quality standard for ourselves over the thirteen years >we've been developing Family Tree Maker, and we do extensive testing >before every release. As with all software programs, occasionally a >problem is discovered after the program has been released. When this >occurs, we evaluate the severity of the issue, and if the problem is >serious, we fix the error and release an update. > >Unfortunately we have discovered a problem with version 9.0 that may occur >when working with source citations. We are currently working on a solution >that you will be able to download from our Web site. We will advise you as >soon as it becomes available. For more information, please use your Web >browser and navigate to: >http://genealogy.custhelp.com/cgi-bin/genealogy.cfg/php/enduser/std_adp.php?p_refno=011017-000094. > >In the meantime, to ensure the safety of your family data, we suggest that >you make a backup copy of your Family File (by choosing File->Backup >Family File from within Family Tree Maker). > >There is no reason to stop using Family Tree Maker 9.0. However, until you >download and install the update, we suggest you avoid the following: > >1) Appending or merging files (by choosing File->Append/Merge Family File) >2) Using the Copy/Export command (by choosing File->Copy/Export Family >File or File->Copy/Export Individuals) >3) Compacting files (by simultaneously pressing the Ctrl, Alt and C keys >on your keyboard) >4) Running the Family File Checker with Fixer (by holding down the Ctrl, >Alt, Shift keys and pressing the Left Arrow key on your keyboard) > >Please accept my apology for any inconvenience or difficulty this may >cause. I assure you that we are working to resolve this matter as quickly >as possible. For the most up-to-date information on this issue, visit >http://genealogy.custhelp.com/cgi-bin/genealogy.cfg/php/enduser/std_adp.php?p_refno=011017-000094. > >Sincerely, >Rob Armstrong >General Manager >Genealogy.com > > >---------------------------------------------------------------- >Having a problem? Search our extensive tech support database at: >http://familytreemaker.genealogy.com/support > >You are currently subscribed to ftmtech-l as: unruh@ix.netcom.com >To unsubscribe send a blank email to >leave-ftmtech-l-35054623F@lyris.genealogy.com >Remember, this list's name is FTMTECH-L (not the number one)