unsubscribe [email protected] wrote: > > Subject: > > BRYANT-D Digest Volume 99 : Issue 216 > > Today's Topics: > #1 [BRYANT] buying an item from Ances [[email protected]] > #2 [BRYANT] Bryants from Missouri [[email protected]] > #3 [BRYANT] Ancestry.com problems sol [[email protected]] > > Administrivia: > To subscribe or unsubscribe from BRYANT-D, send a message to > > [email protected] > > that contains in the body of the message the command > > subscribe or unsubscribe > > and no other text. No subject line is necessary, but if your software > requires one, just use unsubscribe in the subject, too. > > The Bryant Family homepage is located at > http://www.geocities.com/Heartland/Hollow/7827/ > > Thanks > Kay > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: [BRYANT] buying an item from Ancestry.com? Contact me first. > Date: Wed, 17 Nov 1999 11:54:19 EST > From: [email protected] > To: [email protected] > > If anyone is considering purchasing a product from Ancestry. com, if you'll > email me privately I'll share my experiences with you before you spend the > money. > > Glenna Kinard > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: [BRYANT] Bryants from Missouri > Date: Wed, 17 Nov 1999 17:18:20 EST > From: [email protected] > To: [email protected] > > I am hunting for my father's side of the family. > > My father: > > Harold Dean Bryant > Born - April 20, 1926 > Died - March 9, 1966 > > His father was: > > James Harvey Bryant, Sr > Born - October 13, 1892 > Died - August 25, 1951 > > His mother: > > Bessie Hannah Hood > Born:August 09, 1894 > Died: around 1972 > > ****************************** > > My grandfather's father: > > Finney Rataford Bryant > Born: 1862 > Died: 1940 > > His mother: > > Hannah > Born: 1861 > died: 1927 > > Please let me know if you have any news. I'm really excited about learning > more. > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: [BRYANT] Ancestry.com problems solved? Hope so! > Date: Wed, 17 Nov 1999 17:51:43 EST > From: [email protected] > To: [email protected] > > Earlier today I posted the following note: > > If anyone is considering purchasing a product from Ancestry. com, if you'll > email me privately I'll share my experiences with you before you spend the > money. > > I received over 200 (and still climbing) responses. > > To re-hash briefly: my problem was not w/the database subscription service, > but with a product (genealogy program) I had purchased and wanted to return. > You need an authorization # to facilitate a return and you only have a set > number of days to get credit on your mastercard. I had sent 11 emails (!) > from Oct. 22 to Nov. 17 and not ONE was answered. Time was running out for a > successful return/credit. > > I wanted to let you know the latest. > > This afternoon I was contacted by a rep from Ancestry.com. Interestingly, > his call did not come from my emails or phone call, but from his being > alerted through an internet sighting of my original posting. (Ahh, the power > of the internet!) > > He was apologetic about (1) the fact I have sent 11 emails and received no > response and (2) the fact that a phone call was also ignored. > > This employee stated he had been recently hired to improve customer relations > and seems willing to give it a try. I give him an A+ for attitude and think > he has the company's best interest at heart. We can give him a chance to > turn it around. > > (The true test, in my case, will be when I see the credit show up on my > mastercard. Then I'll be a believer.) > > Thank you all for sharing your experiences with me and I hope for those of > you who have also had problems with the company, they will be resolved to > your satisfaction as mine has been. > > Happy hunting, > Glenna Kinard