Hello Jimmie, What you say is true; however, the complaint is that Comcast did this without EVER telling us users that they had done so. That's a bit NO-NO in my book! Yes, it's relatively easy to go to the website and make adjustments on how Comcast filters for spam, but one HAS TO KNOW ABOUT IT FIRST before being able to do so. Further, even after knowing about the filters, there is NOTHING on the website referring to such a filter. One has to search around to even find the danged thing. That's why I gave specific instructions in my original post on how to get to the filter to make adjustments or turn it off. It's almost like Comcast didn't want to make it easy for users to learn about the filter, or to change it. Don't know why that would be, but it's very suspicious, IMHO. Regards, SgtGeorge At 10/30/03 01:36 AM Thursday, Rev. Jimmie A. & Nancy Daves wrote: *********START OF ORIGINAL MESSAGE TEXT********* >George, > >I am not sure of Comcast, but I believe I have an answer for you. > >Highspeed uses postini as their spam filter software, which does the >same >thing.. > >But when we loginto this site, we can go to the " Junk Email Settings >" at >the top of the page, and then go to the bottom of the page and follow >the >directions: our page looks like this: > > Sender Lists > >Approved Addresses will allow senders to bypass the junk email >filters. >Blocked Addresses will keep messages from reaching your inbox. > >Are you trying to approve an email mailing list or newsgroup? Yes >Button > >Approved Senders >To approve email from an entire domain, >enter addresses in the form "domain.com". > >I don't no if this is the same as in Comcast but, if it is, in the >approved >senders list, list rootsweb.com and any other common list that you >have in >your own filters. > >I agree, it's a pain in the rear....but that is what I have found to >play >their game. > >Jimmie >(snipped) **********END OF ORIGINAL MESSAGE TEXT***********