For Information Only - No onlist discussion please since this subject gets people a bit hot under the collar ;)) -------- Original Message -------- Subject: FFHS-NEWS General Register Office certificates Date: Mon, 12 Apr 2010 14:04:38 +0100 From: News from the Federation of Family History Societies General Register Office certificates Following the withdrawal of the reference checking facility I have received confirmation from GRO that if a customer applies for a certificate from GRO and does not have a GRO reference, they are able to supply information to help identify the record. GRO will search in the year they quote together, if necessary, with a year either side. If GRO cannot find the record on this basis, they will refund the fee in full. Using the "non-quoted reference" route does entail the likelihood of a longer response time for those using the "standard" service. GRO aims to despatch on or by the 4th working day for those quoting a reference, but on or by the 15th working day for those without such a reference. Roger Lewry FFHS Archives Liaison -------- Original Message ends -------- -- Charani (UK) OPC for Walton, Greinton and Clutton, SOM Asst OPC for Ashcott and Shapwick, SOM http://wsom-opc.org.uk