Thanks Liz, Brad and Pat for your quick replies. (Pat - yes, that's why I was trying to do it online ;o) So in the usual part of the form, I would put the district/vol/page I think is most likely - then click on "reference checking" and put in something they can check, like her father's name - then I can give some other combinations of district/vol/page for them to look for... Is that correct? Does it matter if I give them district/vol/page combinations that don't exist? Jan ---------------------------------------- > Date: Thu, 1 Apr 2010 20:42:18 +0100 > From: brad@fineby.me.uk > To: bristol_and_district@rootsweb.com > Subject: Re: [B&D] Ordering a birth certificate when GRO index reference isn't correct > > On Thu, 1 Apr 2010 19:49:00 +0100 > Jan R wrote: > > Hello Jan, > >> The question is, what do I need to put on the GRO order form to enable >> them to find the birth certificate for me? > > Difficult, as one of FreeBMDs transcriptions is correct. However, your > knowledge of Emma indicates that the index is wrong, and should be vol > 11, not 6. OTOH, Emma's birth registration /could/ be recorded in vol. > 6. > > I'd suggest either; > > Order by 'phone, then you can explain that the index reads vol. 6, but > you have reason to believe it should be vol. 11, and give your reasoning. > > or; > > Order online and opt for reference check on volume number, using the two > volume numbers. > > Both methods will cost slightly more than the current £7.00 online > (with reference) price, but you're far more likely to get the cert you > want than if you simply order using only the one volume number, as > there's a 50% chance it's wrong. With the methods I suggest, you're > nearer a certainty. > > -- > Regards _ > / ) "The blindingly obvious is > / _)rad never immediately apparent" > > > ------------------------------- > To unsubscribe from the list, please send an email to BRISTOL_AND_DISTRICT-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message _________________________________________________________________ Do you have a story that started on Hotmail? Tell us now http://clk.atdmt.com/UKM/go/195013117/direct/01/

It seems you can put anything you want in that section which says "reference checking" and I know there is no extra charge because I just did it on one of mine! If what you can see on the GRO original document is not what you think it should be then really I don't see that you should put a different reference but it's always worth a try. I do wish they had a section where you could put an opinion, that often frustrates me. Liz www.btinternet.com/~e.newbery OPC for Street, Somerset ----- Original Message ----- From: "Jan R" <tartania99@hotmail.co.uk> To: "Rootsweb Bristol & District" <bristol_and_district@rootsweb.com> Sent: Thursday, April 01, 2010 9:56 PM Subject: Re: [B&D] Ordering a birth certificate when GRO index reference isn't correct Thanks Liz, Brad and Pat for your quick replies. (Pat - yes, that's why I was trying to do it online ;o) So in the usual part of the form, I would put the district/vol/page I think is most likely - then click on "reference checking" and put in something they can check, like her father's name - then I can give some other combinations of district/vol/page for them to look for... Is that correct? Does it matter if I give them district/vol/page combinations that don't exist? Jan ---------------------------------------- > Date: Thu, 1 Apr 2010 20:42:18 +0100 > From: brad@fineby.me.uk > To: bristol_and_district@rootsweb.com > Subject: Re: [B&D] Ordering a birth certificate when GRO index reference > isn't correct > > On Thu, 1 Apr 2010 19:49:00 +0100 > Jan R wrote: > > Hello Jan, > >> The question is, what do I need to put on the GRO order form to enable >> them to find the birth certificate for me? > > Difficult, as one of FreeBMDs transcriptions is correct. However, your > knowledge of Emma indicates that the index is wrong, and should be vol > 11, not 6. OTOH, Emma's birth registration /could/ be recorded in vol. > 6. > > I'd suggest either; > > Order by 'phone, then you can explain that the index reads vol. 6, but > you have reason to believe it should be vol. 11, and give your reasoning. > > or; > > Order online and opt for reference check on volume number, using the two > volume numbers. > > Both methods will cost slightly more than the current £7.00 online > (with reference) price, but you're far more likely to get the cert you > want than if you simply order using only the one volume number, as > there's a 50% chance it's wrong. With the methods I suggest, you're > nearer a certainty. > > -- > Regards _ > / ) "The blindingly obvious is > / _)rad never immediately apparent" > > > ------------------------------- > To unsubscribe from the list, please send an email to > BRISTOL_AND_DISTRICT-request@rootsweb.com with the word 'unsubscribe' > without the quotes in the subject and the body of the message _________________________________________________________________ Do you have a story that started on Hotmail? Tell us now http://clk.atdmt.com/UKM/go/195013117/direct/01/ ------------------------------- To unsubscribe from the list, please send an email to BRISTOL_AND_DISTRICT-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message