This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/rw/BF.2ADIAE/5003.2 Message Board Post: Bree, have you tried emailing her, and explaining how to use the surname indexing line, and what the scope of the board is. I find that sometimes it is possible to change a troublemaker into a helper, if you are lucky, and unfailingly polite. Sometimes it isn't possible, but it's always worth a try!