> > Getting angry and ranting only compounds matters, rather than helps > them. This list is for peer to peer support -- it is not for > complaining about STAFF, nor the volunteers at the Rootsweb Help Desk. Excuse me, but I was neither angry nor ranting. I stated what action I took. The only post that made me angry is being told by you that as a User of Ancestry AND paid subscriber that I can't call them when logging in gives ME a 404-Page Not Found and a series of conflicting error messages on another log in area. Judy