Last week I sent an email to [email protected]_ (mailto:[email protected]) to report a problem with one of my board functions and received an email back stating the following: << You have successfully registered within this Knowledge Base. (This is NOT an account on the rest of the RootsWeb website.) Following is your Knowledge Base User ID and password:: Email Address: [email protected] Password: XXXXXXXXX We encourage you to login to our support site and change your password, by clicking the following link, or pasting it into your browser: _http://rootsweb.custhelp.com/cgi-bin/rootsweb.cfg/php/enduser/acct_login.php? p_next_page=myprofile.php_ (http://rootsweb.custhelp.com/cgi-bin/rootsweb.cfg/php/enduser/acct_login.php?p_next_page=myprofile.php) >> As volunteer board admins, are we now required to register with ANOTHER username and password just to report any board problems? Does anyone know what the reason for this is? Lou **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)