On 12/29/07, [email protected] <[email protected]> wrote: > > Just because the format/system is now > similar for both sides doesn't mean you can ask question about one > place at the other. > > Joan > ------------ > BUT IMO, I'm going to always be confused about whether I'm writing "to" > Ancestry OR "to" the RW Help Desk--- HOW will I know which? Does it just > depend on which interface I enter?? > > OR.... Are Ancestry problems now answered by the Help desk volunteer??? > > Judy == The two areas now look SO similar that it will be confusing as to WHICH I'm on. I always have both Anc and RW screens open at the same time. I think Anc/TGN is taking this branding effort too far. RW needs to retain some individuality. Plus, it is NOT easy to find "knowldge base articles" for some links that were on RWs main screen. An example is for links to freepages tools - guestbook edit, etc. J