Did anyone go to the Help Desk and read the notification as follows: "1 Message Boards: 2008-01-18We have upgraded our message board hardware and everything went well. There are still a few errors that are occuring, one of the features that is not working currently is Request New Board and another is our email notification links. We apologize for the inconvenience and appreciate your patience while we work to restore these features." Shade > Date: Mon, 21 Jan 2008 10:06:31 +1300> From: [email protected]> To: [email protected]> Subject: [BAd] My Notifications?> > Has anyone received their "My Notifications" email in the past few > days? I haven't. The last one in my mail box is dated 17 January - > four days ago now, which means I've missed three days'-worth (it's the > morning of the 21st here in NZ, and the email normally arrives in the > evening). I have checked my spam folder.> > When the announcement of the move to a new server came through and > others reported the boards being much quicker, I cleared the three > previous days' notices, which I'd put off because of all the problems > we've all be having. No problems with that, *except* none of the links > in the emails worked, so I had to work through them slowly and manually > locate the threads that had been created or added to in that time. I > accepted that as a small price to pay for the boards being moved to the > new server where things would be more efficient.> > No notification emails have arrived since then.> > I'm also having difficulty accessing "My Account" this morning.> > Is this just me? Would like to know before I report it. :-)> > Kind Regards,> Wendy Howard> -- > Kaiwaka, Northland, New Zealand> http://freepages.genealogy.rootsweb.com/~wendyh65/ > <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/>> > -------------------------------> To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message _________________________________________________________________ Climb to the top of the charts! Play the word scramble challenge with star power. http://club.live.com/star_shuffle.aspx?icid=starshuffle_wlmailtextlink_jan

I did go to the Help Desk before I posted my first message this morning (forgot to mention that in my original post), and there was nothing like that to be seen. And I still don't see that message that you've quoted, Shade. The only one I can see says: Announcement 2008-01-18 Due to the holiday on Monday, January 21, we may be a little slow in answering your emails. That is at the top of the page when I click on Help Desk, between the tabs that appear all over Rootsweb (Home, Searches, Family Trees, etc) and the tabs that are specific to the Help Desk (Ask Rootsweb, Email Rootsweb Support, My Profile). Nothing about the boards not functioning properly in any way. :-( Wendy ----- Original Message ----- *From:* Marilyn Heitz <[email protected]> *To:* [email protected] *Sent:* 01/21/2008 5:20:10 PM +1300 *Subject:* [BAd] My Notifications? > Did anyone go to the Help Desk and read the notification as follows: > "1 Message Boards: 2008-01-18We have upgraded our message board hardware and everything went well. There are still a few errors that are occuring, one of the features that is not working currently is Request New Board and another is our email notification links. We apologize for the inconvenience and appreciate your patience while we work to restore these features." Shade > > >> Date: Mon, 21 Jan 2008 10:06:31 +1300> From: [email protected]> To: [email protected]> Subject: [BAd] My Notifications?> > Has anyone received their "My Notifications" email in the past few > days? I haven't. The last one in my mail box is dated 17 January - > four days ago now, which means I've missed three days'-worth (it's the > morning of the 21st here in NZ, and the email normally arrives in the > evening). I have checked my spam folder.> > When the announcement of the move to a new server came through and > others reported the boards being much quicker, I cleared the three > previous days' notices, which I'd put off because of all the problems > we've all be having. No problems with that, *except* none of the links > in the emails worked, so I had to work through them slowly and manually > locate the threads that had been created or added to in that time. I > accepted that as a small price to pay for the boards being moved to the > new server where thi! ngs would be more efficient.> > No notification emails have arrived since then.> > I'm also having difficulty accessing "My Account" this morning.> > Is this just me? Would like to know before I report it. :-)> > Kind Regards,> Wendy Howard> -- > Kaiwaka, Northland, New Zealand> http://freepages.genealogy.rootsweb.com/~wendyh65/ > <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/>> >

This is the email I sent to advise of the problems, just for the record: ----- Original Message ----- *From:* Wendy Howard <[email protected]> *To:* [email protected] *Sent:* 01/21/2008 2:38:51 PM +1300 *Subject:* Message board admin problems since move to new server I realised this morning (Monday, NZ time) that I hadn't received a "My Notifications" email since the announcement about the boards being moved to the new server. The last one I received was in the evening of the 17th (containing links to posts dated 15th and 16th). When the announcement was made about the move, I went ahead and worked through the three notification emails that I'd been sitting on because of the problems with the boards. It was then I discovered that the links in the emails didn't work, so I had to work through the posts manually (but had none of the old problems that have been reported on the admin board and list in the recent past). I figured it was a small price to pay for the upgrade, and looked forward to the next emails that had been issued since - but there haven't been any. Also, I can't access My Account today. I posted to the list earlier to see if all of this was "just me", but others have reported not getting the notifications and the links not working in older ones. Is this all linked, and is it a problem known to you that is being worked on? Kind Regards, Wendy Howard Board Admin for 200-odd boards (wendyh651)