Diane- I think you misunderstand the reason for the recycle bin. It isn't so that staff can check on our message deletions. We as admins DO have the power and authority to remove posts for reason OR by request of the poster. As I understand it that is what this query was about--request of the poster. Only the poster hadn't made the request correctly. Not even STAFF can actually delete a post from the recycle bin--but it is removed from public view--it is just the way the boards work and have always worked. Even in the old days when board admins didn't know about and couldn't access the recycle bin--one did exist. When a post was deleted it went to a deleted file that only staff could access--the recycle bin is merely an updated version of the old deleted file. Joan In a message dated 9/12/2009 11:32:51 A.M. Eastern Daylight Time, dhettrick@earthlink.net writes: Not a hoax? Ok, then. Remember that we do not have the power or technical ability to actually delete a post. Posts are the copyrighted property of the author - that's why we can't edit messages. When we "delete" a board message, all we are doing is moving it to a holding folder for staff to look at and decide what to do. So, as mentioned a while back, the most appropriate thing to do is to refer the author to staff to request that all their posts be removed from all boards. This is the most direct route, even for one message, as staff would need to verify that the author actually wants to delete the post. Diane in Seattle

<snip> How can I delete every post especially where others have made comments/replies after and to this poster? <snip> In the past I have asked staff to remove a post that has replies to it and they were able to do so with removing the entire thread. I just use 'report abuse' ATTN STAFF and let them know that the post has replies and ask them if they can removed the one post and not disturb the thread. It has always be successful for me. J. Asche On Sat, Sep 12, 2009 at 10:23 AM, Rob <heartlessmaiden@verizon.net> wrote: > Hi all, > > This is no hoax.  This morning I received the same request to "delete every post on my board" from this poster.  Besides be an admin on a few surname boards I also admin one of the boards on the World Ancestry Project.  Which is still under RootsWeb. > > She has been causing quite a ruckus for well over a week on the boards.  I would like to know the same thing.  How can I delete every post especially where others have made comments/replies after and to this poster? > > And on a side note any good suggestions for biting your tongue so to speak?  LOL.  Sorry, I really enjoy doing this but it can be a little frustrating when I'm not sure if I am actually doing a good job or not. > > Thanks for all your help.  :) >

He needs to mark them all then and ask the board admins to delete them. I certainly wouldn't be bothered finding them all for him. Joan In a message dated 9/12/2009 10:34:08 A.M. Eastern Daylight Time, cageycat@gmail.com writes: Hi Joan, No, it's not spam or mass spam. The poster just wants all of his own (normal / "okay" / acceptable) postings to be deleted. Can I tell him to use Report Abuse to make the request? Judy

Not a hoax? Ok, then. Remember that we do not have the power or technical ability to actually delete a post. Posts are the copyrighted property of the author - that's why we can't edit messages. When we "delete" a board message, all we are doing is moving it to a holding folder for staff to look at and decide what to do. So, as mentioned a while back, the most appropriate thing to do is to refer the author to staff to request that all their posts be removed from all boards. This is the most direct route, even for one message, as staff would need to verify that the author actually wants to delete the post. Diane in Seattle On Sep 12, 2009, at 8:02 AM, Joan Asche wrote: > <snip> How can I delete every post especially where others have made > comments/replies after and to this poster? <snip> > > In the past I have asked staff to remove a post that has replies to it > and they were able to do so with removing the entire thread. I just > use 'report abuse' ATTN STAFF and let them know that the post has > replies and ask them if they can removed the one post and not disturb > the thread. It has always be successful for me. > > J. Asche > > On Sat, Sep 12, 2009 at 10:23 AM, Rob <heartlessmaiden@verizon.net> > wrote: >> Hi all, >> >> This is no hoax. This morning I received the same request to >> "delete every post on my board" from this poster. Besides be an >> admin on a few surname boards I also admin one of the boards on the >> World Ancestry Project. Which is still under RootsWeb. >> >> She has been causing quite a ruckus for well over a week on the >> boards. I would like to know the same thing. How can I delete >> every post especially where others have made comments/replies after >> and to this poster? >> >> And on a side note any good suggestions for biting your tongue so >> to speak? LOL. Sorry, I really enjoy doing this but it can be a >> little frustrating when I'm not sure if I am actually doing a good >> job or not. >> >> Thanks for all your help. :) >> > > > ------------------------------- > To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com > with the word 'unsubscribe' without the quotes in the subject and > the body of the message

I recently had a similar request. The poster wanted every post that she/he made removed. I wrote back telling the user that only the original poster can request that posts be removed and then told him/her how to request board posts be remove by using the "report abuse" link on each post since I thinking that each post was different. To date no delete request were received. BTW, he/she gave me a user name and when I searched that user name it came up with no hits. This may not be the same situation or person but is sounded similar enough for me to comment. ALSO, I have asked the staff to remove posts in the middle of a thread and they did so successfully without disturbing the rest of the thread. J. Asche On Sat, Sep 12, 2009 at 12:50 AM, J.A. Florian <cageycat@gmail.com> wrote: > I got a message sent via Ancestry's mail system from a poster who has been > raising a ruckus on all Boards in a certain category.  His message to me > just says to delete all his posts on my Board. > > The board has 1500+ posts.  Should I tell him to go mark "Report Abuse" on > every post of his that he wants deleted?  Or do I have to (i.e. * must *  I > ??) wade through to find them all??  He''s really being a snot about these > particular boards (but I only admin 1 of the set). > > What is the correct way for a poster to request that ALL of his posts on a > board be deleted?? > > And, what if HIS one is smack in the middle of a 24-post thread?? > > Judy >

Hi all, This is no hoax.  This morning I received the same request to "delete every post on my board" from this poster.  Besides be an admin on a few surname boards I also admin one of the boards on the World Ancestry Project.  Which is still under RootsWeb. She has been causing quite a ruckus for well over a week on the boards.  I would like to know the same thing.  How can I delete every post especially where others have made comments/replies after and to this poster? And on a side note any good suggestions for biting your tongue so to speak?  LOL.  Sorry, I really enjoy doing this but it can be a little frustrating when I'm not sure if I am actually doing a good job or not. Thanks for all your help.  :) Robin ________________________________ From: Diane K. Hettrick <dhettrick@earthlink.net> To: boards-admins@rootsweb.com Sent: Saturday, September 12, 2009 10:10:26 AM Subject: Re: [BAd] Request to delete "all" posts I wonder if it's a hoax?  It sounds like the olden days on the  unmoderated lists, when someone would sub to a list, post a  provocative message that started everyone fighting, watch the battle,  then unsub and go do the same thing on another list, etc. etc. Diane in Seattle On Sep 12, 2009, at 2:17 AM, Nancy wrote: > I'd ignore his email message. He should have reported abuse on at  > least one of his posts on your boards. > > > --- On Fri, 9/11/09, J.A. Florian <cageycat@gmail.com> wrote: > >> From: J.A. Florian <cageycat@gmail.com> >> Subject: [BAd] Request to delete "all" posts >> To: "ADMIN-BOARDS LIST EMAIL" <boards-admins@rootsweb.com>, cageycat@gmail.com >> Date: Friday, September 11, 2009, 9:50 PM >> I got a message sent via Ancestry's >> mail system from a poster who has been >> raising a ruckus on all Boards in a certain category. >> His message to me >> just says to delete all his posts on my Board. >> Judy >> ------------------------------- To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I wonder if it's a hoax? It sounds like the olden days on the unmoderated lists, when someone would sub to a list, post a provocative message that started everyone fighting, watch the battle, then unsub and go do the same thing on another list, etc. etc. Diane in Seattle On Sep 12, 2009, at 2:17 AM, Nancy wrote: > I'd ignore his email message. He should have reported abuse on at > least one of his posts on your boards. > > > --- On Fri, 9/11/09, J.A. Florian <cageycat@gmail.com> wrote: > >> From: J.A. Florian <cageycat@gmail.com> >> Subject: [BAd] Request to delete "all" posts >> To: "ADMIN-BOARDS LIST EMAIL" <boards-admins@rootsweb.com>, cageycat@gmail.com >> Date: Friday, September 11, 2009, 9:50 PM >> I got a message sent via Ancestry's >> mail system from a poster who has been >> raising a ruckus on all Boards in a certain category. >> His message to me >> just says to delete all his posts on my Board. >> Judy >>

Hi Joan, No, it's not spam or mass spam. The poster just wants all of his own (normal / "okay" / acceptable) postings to be deleted. Can I tell him to use Report Abuse to make the request? Judy On Sat, Sep 12, 2009 at 2:48 AM, <JYoung6180@aol.com> wrote: > I would tell the poster to report abuse on a single post and put ATTN STAFF > and explain in the comments that the spam post is cross-posted on many > boards and then let staff handle the mass removals. > > Joan > > > In a message dated 9/12/2009 2:39:01 A.M. Eastern Daylight Time, > cageycat@gmail.com writes: > > I got a message sent via Ancestry's mail system from a poster who has been > raising a ruckus on all Boards in a certain category. His message to me > just says to delete all his posts on my Board. > > The board has 1500+ posts. Should I tell him to go mark "Report Abuse" on > every post of his that he wants deleted? Or do I have to (i.e. * must * > I > ??) wade through to find them all?? He''s really being a snot about > these > particular boards (but I only admin 1 of the set). > > What is the correct way for a poster to request that ALL of his posts on a > board be deleted?? > > And, what if HIS one is smack in the middle of a 24-post thread?? > > Judy >

I would tell the poster to report abuse on a single post and put ATTN STAFF and explain in the comments that the spam post is cross-posted on many boards and then let staff handle the mass removals. Joan In a message dated 9/12/2009 2:39:01 A.M. Eastern Daylight Time, cageycat@gmail.com writes: I got a message sent via Ancestry's mail system from a poster who has been raising a ruckus on all Boards in a certain category. His message to me just says to delete all his posts on my Board. The board has 1500+ posts. Should I tell him to go mark "Report Abuse" on every post of his that he wants deleted? Or do I have to (i.e. * must * I ??) wade through to find them all?? He''s really being a snot about these particular boards (but I only admin 1 of the set). What is the correct way for a poster to request that ALL of his posts on a board be deleted?? And, what if HIS one is smack in the middle of a 24-post thread?? Judy

I'd ignore his email message. He should have reported abuse on at least one of his posts on your boards. --- On Fri, 9/11/09, J.A. Florian <cageycat@gmail.com> wrote: > From: J.A. Florian <cageycat@gmail.com> > Subject: [BAd] Request to delete "all" posts > To: "ADMIN-BOARDS LIST EMAIL" <boards-admins@rootsweb.com>, cageycat@gmail.com > Date: Friday, September 11, 2009, 9:50 PM > I got a message sent via Ancestry's > mail system from a poster who has been > raising a ruckus on all Boards in a certain category.  > His message to me > just says to delete all his posts on my Board. > > The board has 1500+ posts.  Should I tell him to go > mark "Report Abuse" on > every post of his that he wants deleted?  Or do I have > to (i.e. * must *  I > ??) wade through to find them all??  He''s really > being a snot about these > particular boards (but I only admin 1 of the set). > > What is the correct way for a poster to request that ALL of > his posts on a > board be deleted?? > > And, what if HIS one is smack in the middle of a 24-post > thread?? > > Judy > > ------------------------------- > To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com > with the word 'unsubscribe' without the quotes in the > subject and the body of the message >

I got a message sent via Ancestry's mail system from a poster who has been raising a ruckus on all Boards in a certain category. His message to me just says to delete all his posts on my Board. The board has 1500+ posts. Should I tell him to go mark "Report Abuse" on every post of his that he wants deleted? Or do I have to (i.e. * must * I ??) wade through to find them all?? He''s really being a snot about these particular boards (but I only admin 1 of the set). What is the correct way for a poster to request that ALL of his posts on a board be deleted?? And, what if HIS one is smack in the middle of a 24-post thread?? Judy

Please ignore my previous request (below.) HelpDesk message successfully sent. >Note: Attempt to notify HekpDesk failed when account creation was >rejected. Does not recognize my e-mail address or registered >Ancestry/Rootsweb user ID. Any suggestions? Looks like BAD is still on holiday since Anna's 8/31 shutdown notice My earlier message has not been received back. Fran Pillsbury

Hi all, Both Ancestry and RootsWeb will be down for a few hours - from 1 AM to 4ish MDT. I apologize for the inconvenience this may cause. Thank you, Anna HD post: 'Tonight' the site will undergo a scheduled maintenance for a few hours starting at 1 AM, MDT. The site will be not be available during this time. We apologize for the inconvenience and appreciate your patience. Estimated Downtime: 3 hours Announcement located at http://helpdesk.rootsweb.com/ and http://helpdesk.rootsweb.com/help.cgi

I had a 'funny' too this morning.... I tried to move a message to another board and it wouldn't go (found out the board didn't exist!) anyway the message has now vanished from my board (I didn't delete it) and it isn't in the recycle bin either Fiona

Beats me. Perhaps the HelpDesk would be able to "find" the post or at least let you know how long it might take for the post to show up in a search. I know the searches haven't been updated in a few weeks. Joan In a message dated 8/26/2009 2:39:56 P.M. Eastern Daylight Time, jasche45133@gmail.com writes: I have had a similar experience. How do we get them out of limbo and back to where they belong? J. Asche

I have had a similar experience. How do we get them out of limbo and back to where they belong? J. Asche On Wed, Aug 26, 2009 at 2:21 PM, <JYoung6180@aol.com> wrote: > It's SOMEWHERE--you just haven't located it. It may be in limbo someplace > but this is the very reason posts in the recycle bin don't actually get > DELETED  -- so that any missing posts can be located eventually. > > Joan > > > In a message dated 8/26/2009 2:18:12 P.M. Eastern Daylight Time, > fiona.j.hall@btopenworld.com writes: > > I had a  'funny' too this morning.... > > I tried to move a message to another board  and it wouldn't go (found out > the > board didn't exist!) anyway the message  has now vanished from my board (I > didn't delete it) and it isn't in the  recycle bin either > > Fiona

It's SOMEWHERE--you just haven't located it. It may be in limbo someplace but this is the very reason posts in the recycle bin don't actually get DELETED -- so that any missing posts can be located eventually. Joan In a message dated 8/26/2009 2:18:12 P.M. Eastern Daylight Time, fiona.j.hall@btopenworld.com writes: I had a 'funny' too this morning.... I tried to move a message to another board and it wouldn't go (found out the board didn't exist!) anyway the message has now vanished from my board (I didn't delete it) and it isn't in the recycle bin either Fiona

When I see something like that I ASSume there is an indexing issue that would explain the phenomenon. I don't have any information you don't have about this...but that would be my assumption. We all know they have been doing developmental work on the boards -- and delays in indexing can often be a result of "work in progress." Joan In a message dated 8/26/2009 11:40:52 A.M. Eastern Daylight Time, jasche45133@gmail.com writes: Is there an indexing issue? I ask because last week a poster made over 50 duplicate posts to many old posts on a board I admin. I removed the dups but the old posts still remain at the top of queue with the current date. Isn't the board suppose to re-index and return the original posting dates and move the old posts back down the queue by the original posting dates? J. Asche

Is there an indexing issue? I ask because last week a poster made over 50 duplicate posts to many old posts on a board I admin. I removed the dups but the old posts still remain at the top of queue with the current date. Isn't the board suppose to re-index and return the original posting dates and move the old posts back down the queue by the original posting dates? J. Asche On Wed, Aug 26, 2009 at 11:29 AM, <JYoung6180@aol.com> wrote: > Don't even concern yourself with posts you see in the recycle bin that you > didn't there. This means staff put them there and you can't second guess > the  reason why. Possibly the poster wrote to the HelpDesk instead of > reporting abuse  to have his old posts removed, someone reported multi-board spam > posts, or the  posts contain commercial links...whatever the reason for the > posts being in the  recycle bin--just ignore them. > > When you restored the post it should go right back where it was -- but > there may be an indexing issue that caused it not to show up where you think it >  should be after being restored. Again...don't worry about it. > > Joan >

Don't even concern yourself with posts you see in the recycle bin that you didn't there. This means staff put them there and you can't second guess the reason why. Possibly the poster wrote to the HelpDesk instead of reporting abuse to have his old posts removed, someone reported multi-board spam posts, or the posts contain commercial links...whatever the reason for the posts being in the recycle bin--just ignore them. When you restored the post it should go right back where it was -- but there may be an indexing issue that caused it not to show up where you think it should be after being restored. Again...don't worry about it. Joan In a message dated 8/26/2009 11:20:04 A.M. Eastern Daylight Time, Barbraseb@wmconnect.com writes: Yesterday, while working on one of my boards, I inadvertently deleted a new post. When I went to the recycle bin to restore it, I found to my shock there were 193 posts there from 2003 to 2009, none of which I had placed there. Also, when I restored the one I had caused to be there, instead of going to the end of the list where it should be, it is interspersed among the other older posts. How did this happen and how do I correct it? Am I misunderstanding something completely? (Not an unlikely scenario.) Thanks for help.