Have any other admins had trouble today in editing or deleting or moving a post on their boards? I'm able to access the boards just fine as always, able to navigate around the boards...but as soon as a try to edit, delete, or move a post the hour glass just spins and spins and it times out without completing the action. I've been trying off and on for the past 5 hours with no luck and wonder if the problem is on my end or with the boards--i.e. are other admins having a problem too? I'm suspecting that it is the boards because there are multiple posts on one of my boards that appear to have been duplicated because the poster wasn't aware the post went through the first or second time (probably timed out but still actually posted over and over again). I'm not having this type of problem with any other website -- only the message boards and only in getting changes to go through. Joan

Yes, identical problems from here all day. Kathy (Sparr) Mott Jasper, IN drmott@psci.net http://homepages.rootsweb.com/~drmott/ ----- Original Message ----- From: <JYoung6180@aol.com> To: <boards-admins@rootsweb.com> Sent: Tuesday, November 14, 2006 3:55 PM Subject: [BAd] problems with boards... > Have any other admins had trouble today in editing or deleting or moving a > post on their boards? > > I'm able to access the boards just fine as always, able to navigate around > the boards...but as soon as a try to edit, delete, or move a post the hour > glass just spins and spins and it times out without completing the action. > I've > been trying off and on for the past 5 hours with no luck and wonder if the > problem is on my end or with the boards--i.e. are other admins having a > problem > too? > > I'm suspecting that it is the boards because there are multiple posts on one > of my boards that appear to have been duplicated because the poster wasn't > aware the post went through the first or second time (probably timed out but > still actually posted over and over again). > > I'm not having this type of problem with any other website -- only the > message boards and only in getting changes to go through. > > Joan

Hello Kathleen: I replied in depth to your original message. I don't see a point in your reposting when you had already received no less than 3 replies that responded to all of your original questions. Even though you have removed names and email addresses and the message link, you still included someone's post that was sent to you in private. Making it anonymous rather than stating it is from "Dan" does not alter the fact of posting to an archived list that which was sent in private. It is not usual to have posts removed from the archives. However, when it is done, there is no need to replace them and it is ill-advised to do so. The world won't come to an end if they are not found in the archives. Cheers, Lauren On 11/12/06, K.Fitzgerald <gmakf@earthlink.net> wrote: > > This post was originally posted Nov.8th but had to be removed because I > included names. > For the original replies to make sense in the archives, I will repost a > revised version of my post. > My thanks to all who assisted me with this matter. > Bye for now, > Kathleen > . > Hi there, > > My server has been down for a few days now, I'm only able to access the > Internet tonight via a temporary 800 number they finally gave me a few hours > ago. After tending to my mailing lists and back log of emails, I had thought > I was done for the night when this email came in at 10:30 PM (Nov.7): > .<snip>

Don't feel bad I did the same thing a couple of times -- just use the report abuse and in the comment field just use ATTN STAFF and ask them to move it to the correct board. On 11/11/06, Tribehunter@aol.com <Tribehunter@aol.com> wrote: > Hello, > > While cleaning up my surname board, there was an old thread with two > surnames that were off topic for my board. I moved the thread to > one of the correct surname boards, but I now realize the thread should have > been split and some of the messages should have been sent to the other surname > board. > > How do I get that corrected? The board that I moved the thread to, doesn't > have an administrator. Do I need to apply to become the board admin. so I > can correct my mistake? > > Thanks for your help, > Marilyn > > ------------------------------- > To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Hello, While cleaning up my surname board, there was an old thread with two surnames that were off topic for my board. I moved the thread to one of the correct surname boards, but I now realize the thread should have been split and some of the messages should have been sent to the other surname board. How do I get that corrected? The board that I moved the thread to, doesn't have an administrator. Do I need to apply to become the board admin. so I can correct my mistake? Thanks for your help, Marilyn

K.Fitzgerald wrote: >I did not request that my message be removed from the archives (why would I?) and I certainly did not confirm that I wanted it removed. Never the less...when I checked the archives....I found that it has been removed from the archives. >What's going on? > Since you quoted someone's private e-mail message to you, his e-mail address, and his objection to a message board post to us on this semi-public mailing list (the archives can be viewed by anyone), presumably without his permission, I would venture a guess that the author of that message requested that your post be removed. Since your last message again included someone's private e-mail message to you, his e-mail address, and his objection to a message board post, you might receive another archive removal message. Lynne

In a message dated 11/9/2006 10:42:14 PM Eastern Standard Time, gmakf@earthlink.net writes: I did not request that my message be removed from the archives (why would I?) and I certainly did not confirm that I wanted it removed. Never the less...when I checked the archives....I found that it has been removed from the archives. What's going on? Bye for now, Kathleen Kathleen- We are not going to be able to answer that question for you. Archives removal requests can be initiated (requested) by anyone but they can only be completed in one of two ways--either by the poster or by staff (usually by request of the initiator via the HelpDesk). Sometimes a perfectly innocent post is removed that is in the middle of a thread being removed at someone's request--perhaps you quoted a post that the author has requested be removed and also requested your quote be removed. It is possible that the HelpDesk can answer your question--but your fellow board admins cannot. Joan

Lauren, Thanks for taking the time to explain all of this in detail. It was very informative. Thanks, Cathie ----------------------------------------------------------------------------- ----------- I have to echo that. You also answered a couple of questions for me. Thank You, Rene'

You are welcome. We sometimes get so used to what we are doing that we presume others know what we know. Lauren On 11/8/06, Cathie Parker <cparker@telepath.com> wrote: > > > > > Kathleen: > > > > You have received good responses to your message. However, neither > > has responded specifically to your questions in the manner that they > > were asked. > > Lauren, > > Thanks for taking the time to explain all of this in detail. > It was very informative. > > Thanks, > Cathie > > ------------------------------- > To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

> Kathleen: > > You have received good responses to your message. However, neither > has responded specifically to your questions in the manner that they > were asked. Lauren, Thanks for taking the time to explain all of this in detail. It was very informative. Thanks, Cathie

Kathleen: You have received good responses to your message. However, neither has responded specifically to your questions in the manner that they were asked. When I clicked on the "Judge Objection" tab on the Review Objection page, I found I had four choices: > 1) Accept : Remove this message from the Daff message board > 2) Reject: Don't remove this message from the Daff message board > 3) Remove: Remove request. No notification will be sent > 4) Unlock: Don't do anything at this time. > > Could someone explain 3 and 4? 3 -- This removes the request for action on your part (objection) and it does not trigger a message to the person that clicked the report abuse link that opens the window to lodge an "objection." 4 -- When the admin accesses an objection, it is temporarily "locked" so that no one else (super admin or STAFF) can deal with it.... sort of a place holder showing that you are attending to business. One of the choices while doing so is to leave it unlocked and not do anything, including not removing the objection without action on your part. It leaves the objection in the que until acted upon by you or others (super admin or STAFF). > As you can see, there really aren't any surnames mentioned IN Ann's post...just DAFF which is in the title of the post being responded to and FITZGERALD, the surname of the person (me) who posted the message being responded to. > Should I remove "none mentioned" and type in DAFF? There is some difference of opinion here. To strictly follow the guidelines, if there are NO surnames mentioned in the body of the message, it would be left blank. Others will insert the surname as mentioned on the Board, just to have the message found when someone does a search by surname box. To completely blank a surname box that had content, one must not only delete the words that one desires to remove, but also hit the space bar. If there is not one space left in the box, then the items you deleted will reappear when you submit the changes. Odd, but true. We live with it. > This is the first time I have had to deal with an "Objection". What should I do? > Mr. Anderson seems pretty determined to have this "corrected". Firstly, you should never take "objections" personally. Be thankful that another reader/poster or admin has spotted something that may need your attention and marked it for you. Secondly, review the objection and the post and determine how you need to act. Then act. Admins must act within the guidelines set forth. This does not always mean you are to do what the reporter of abuse/objection "insists" you do. Sometimes our review determines that the appropriate action is to do nothing, except to remove the objection. Mr. Anderson was correct to point out that the post in question needed attention. He apparently went to a greater length than some to point it out to you. It is our "job" to maintain the integrity of the boards. In order to do so, we must review the surname boxes and ensure there is appropriate use of them and appropriate content. Otherwise the Advance Search feature will not properly function. Many Admins and even more posters are still not familiar with what properly belongs in the surname box and what its intended use is. > Who is the "staff" that would have recommended he report this "abuse" to me and ask me to "correct" it? Message Board Staff is Elaine, the Message Boards Co-ordinator. It is also possible that Ancestry.com STAFF may have been contacted via their Help Desk. Or he may be referring to Rootsweb's Help Desk -- which is mainly "manned" by volunteers overseen by STAFF -- Donna. "Abuse" is a bit of a misnomer, in the manner in which most of us interpret that word. To "report abuse" is merely a shortcut to contacting the Admins to let them know that something needs attention when we are reviewing our boards. STAFF also sees copies of all reports of abuse/objections. STAFF, under certain circumstances, may act on such reports before we even see them. SPAM will trigger such quick response, as will spotting of items they continually watch for... like e-Bay posts (a no-no, even if it the poster says, "I am not the seller and in no way benefit from this monetarily.") Also-- there are some that would also delete this post you mention as it is merely a "thank you" and contains no genealogical information/data. The culture of the boards is different than the culture of the lists at Rootsweb. They are not "chat" or discussion oriented. I hope this helps to better round out the responses to the questions you asked. Cheers, Lauren

In a message dated 11/8/2006 12:59:30 AM Eastern Standard Time, gmakf@earthlink.net writes: Author: Ann Surnames: none mentioned Classification: Query In reply to: Re: Otto Daff by: Kathleen Fitzgerald Thanks for the information. I don't know a lot about my dad's side of the family but I did send the information to my cousin who knows more. Thanks Ann in Nashville anntnwv@aol.com . When I clicked on the "Judge Objection" tab on the Review Objection page, I found I had four choices: 1) Accept : Remove this message from the Daff message board 2) Reject: Don't remove this message from the Daff message board 3) Remove: Remove request. No notification will be sent 4) Unlock: Don't do anything at this time. Could someone explain 3 and 4? As you can see, there really aren't any surnames mentioned IN Ann's post...just DAFF which is in the title of the post being responded to and FITZGERALD, the surname of the person (me) who posted the message being responded to. Should I remove "none mentioned" and type in DAFF? This is the first time I have had to deal with an "Objection". What should I do? Mr. Anderson seems pretty determined to have this "corrected". Who is the "staff" that would have recommended he report this "abuse" to me and ask me to "correct" it? Bye for now, Kathleen Kathleen- First click on the message attached to the abuse report and fix the surnames entry. Remove the words "none mentioned" from the surnames box. You could then enter DAFF since it is in the subject line. Then back space to the abuse report and click to REMOVE the objection since you have dealt with it and fixed what the person has reported. Joan

"none mentioned" is not a surname, so I'd delete it. Other responses to the original message have appropriate surnames, so I'd leave blank the surnames field on this message, which doesn't add anything about Daff. No clue about "dad's" surname. > Author: Ann > Surnames: none mentioned > Classification: Query > In reply to: Re: Otto Daff by: Kathleen Fitzgerald > > Thanks for the information. I don't know a lot about my dad's side of > the family but I did send the information to my cousin who knows > more. > Thanks ____________________________________________________________________________________ Do you Yahoo!? Everyone is raving about the all-new Yahoo! Mail. http://new.mail.yahoo.com

I do and I also report them. It would be a great feature in the future if ancestry/rootsweb could somehow verify them, thereby helping to eliminate some of the spam anyway. This person has gotten so that she uses a different name and address for each board she spams, and she is spamming at least 7-12 boards a day. Thanks Joan and Jackie, Rene' -------Original Message------- From: JYoung6180@aol.com Date: 11/7/2006 7:41:53 PM To: boards-admins@rootsweb.com Subject: Re: [BAd] Question abo No--but commercial posts are definitely a reason for you to remove the posts as soon as you find one. Joan ------------------------------- To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

In a message dated 11/7/2006 7:34:08 PM Eastern Standard Time, rtreff@stny.rr.com writes: There has been a certain person spamming boards promoting her eBay items, in doing this she is using fake names and email addresses. I too thought that in order to post or access the boards you have to have a working email address or is it possible to log in using aliases? Rene' No--but commercial posts are definitely a reason for you to remove the posts as soon as you find one. Joan

I as a newbie administrator am following all posts made in order to make me a better administrator and to understand how it all works and what exactly our job is. I have to comment and ask about the statement below that Jennifer made. There has been a certain person spamming boards promoting her eBay items, in doing this she is using fake names and email addresses. I too thought that in order to post or access the boards you have to have a working email address or is it possible to log in using aliases? Rene' -------Original Message------- From: Jennifer Jackson Date: 11/7/2006 5:12:13 PM To: boards-admins@rootsweb.com Subject: Re: [BAd] Question about Post "I thought we had to keep our email's current and in working order in order to post on the message boards?" Jennifer

At 06:33 PM 11/7/2006, you wrote: >I too thought that in order to post or access the boards you have to have a >working email address or is it possible to log in using aliases? > >Rene' An admin has to have a working email address displayed on the Links & Announcement page of each adminned board. Although the email field is required when posting a message, the system doesn't verify it is a valid address (only the format of some@thing.xxx). Jackie -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.409 / Virus Database: 268.13.30/521 - Release Date: 11/7/2006

Guess what? I just looked at her post again and she had responded to Nelda by posting her email address. I have emailed her and will hold off on asking the staff to reveiw. Thank you all for your help. Jennifer On 11/7/06, Jennifer Jackson <jacksbox4you@gmail.com> wrote: > > Thank you to you all for your wise input. I am always learning while I > help with the Boards. I thnk that some areas of being an Admin are a little > gray but that is ok as it allows the individual admin to consider the > intent, the post and the person posting. I just wish that I would have been > able to communicate with the poster via email. It is to bad that her email > address is not correct. I thought we had to keep our email's current and in > working order in order to post on the message boards? I think that I will > ask the staff to review as Joan had suggested; that way, I will get an > answer and some back up if the post is removed. > > Jennifer > > -- > "To accomplish great things we must not only act but also dream, not only > plan but also believe." - Anatole > -- "To accomplish great things we must not only act but also dream, not only plan but also believe." - Anatole

Thank you to you all for your wise input. I am always learning while I help with the Boards. I thnk that some areas of being an Admin are a little gray but that is ok as it allows the individual admin to consider the intent, the post and the person posting. I just wish that I would have been able to communicate with the poster via email. It is to bad that her email address is not correct. I thought we had to keep our email's current and in working order in order to post on the message boards? I think that I will ask the staff to review as Joan had suggested; that way, I will get an answer and some back up if the post is removed. Jennifer -- "To accomplish great things we must not only act but also dream, not only plan but also believe." - Anatole

You could always delete the post and when the poster writes to you to ask why, explain that they need to remove the personal attack and re-post the data. The poster could, instead, say "This is updated information to Group 20 Kit # (whatever) listed on the website at (give URL)." That would be better than the whining attack on the guy. Judy On 11/7/06, Jennifer Jackson <jacksbox4you@gmail.com> wrote: > > I tried to email this person several different times and the email that is > connected with the post is not deliverable to their mailbox. Any > ideas? I > don't want this to start a problem on the board. > > Jennifer > > On 11/6/06, Lauren Boyd <listsmonster@gmail.com> wrote: > > > > Hi Jennifer: > > > > Other than his whining re the data not being updated, I see nothing > > objectionable re the post. It is data. DNA related or not, it is > > Harris data. Group 20 is likely an internal designation for some > > branch that has similar results. > > > > I would be tempted to ask him to repost without the directives against > > the other person, as they may be considered personal attack. > > > > Cheers, > > > > Lauren > > > > On 11/6/06, Jennifer Jackson <jacksbox4you@gmail.com> wrote: > > > Good Evening, > > > > > > I was just reviewing my Harris board when I came upon this post and > was > > > wondering what you think of it. Here is the link: > > > http://boards.ancestry.com/mbexec/message/an/surnames.harris/9746 > > > > > > Does anyone have any idea who Glenn Gohr is or what is meant by "Group > > 20"? > > > Do you think that I should take this post off? > > > > > > Thank you for your advise. > > > > > > Jennifer > > > > > > -- > > > "To accomplish great things we must not only act but also dream, not > > only > > > plan but also believe." - Anatole > > > > > > ------------------------------- > > > To unsubscribe from the list, please send an email to > > BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without > the > > quotes in the subject and the body of the message > > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without > the > > quotes in the subject and the body of the message > > > > > > -- > "To accomplish great things we must not only act but also dream, not only > plan but also believe." - Anatole > > ------------------------------- > To unsubscribe from the list, please send an email to > BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- ~PRIMARY NAMES: ANTHONY, BAKER, FLOWERS, LANE, SEPTER~ Washington Co PA free Websites: http://freepages.genealogy.rootsweb.com/~florian http://freepages.family.rootsweb.com/~florian County Coordinator for http://www.rootsweb.com/~pawashin/ Researchers of Washington County PA, join our map: http://www.frappr.com/researchingwashingtoncopa Steve Irwin Warriors please sign map at: http://www.frappr.com/steveirwinwarriors