Hi All, It's Thursday morning here and my boards still aren't working since yesterday morning. Can't open any messages and can't see any of "My Alerts". Since staff did away with the "Help Desk" yellow box notification system, is there a notification page that can tell us what's going on and when/if it will be fixed? Marilyn **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)

Thanks for asking the question I was about to ask.<g> Things are much, much worse this morning. I was able to force My Alerts to display by reloading the page several times, but that just shouldn't have to be done. In addition, twice when I tried to make a message board post an error message displayed and the message wasn't posted. Trying to get any work done on the boards is impossible right now. Beth On Dec 27, 2007 7:44 AM, <[email protected]> wrote: > Hi All, > > It's Thursday morning here and my boards still aren't working since > yesterday morning. Can't open any messages and can't see any of "My Alerts". > Since staff did away with the "Help Desk" yellow box notification system, is > there a notification page that can tell us what's going on and when/if it will > be fixed? > > > Marilyn > > > > **************************************See AOL's top rated recipes > (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004) > > ------------------------------- > > > > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- Two Santas from rival department stores walk into a bar and get into a fight. Fortunately, a comma and a period are in the same bar. They get together and separate the two Clauses. -- Gary Fouts

Have you noticed that, when clicking the below "click here", you are taken to a screen that says "You are not authorized to view this page" etc?Please click here to visit our online Knowledge Base and find up-to-date information about any possible website errors we may be experiencing. Strange indeed!Jim Jackson > Date: Wed, 26 Dec 2007 13:28:48 -0600> From: [email protected]> To: [email protected]> Subject: Re: [BAd] Board problems> > On Dec 26, 2007 1:15 PM, Laurie Lovelace <[email protected]> wrote:> > >> > Secondly, I first tried to post this message to the Admins board when I> > selected submit, it came back with a notice that "An error occurred while> > sending your message." So I selected 'retry' got the same message,> > however when I went back into the board, the message is there twice.> >> >> Laurie,> > This happens to me ALL THE TIME. However, I've learned *not* to click retry> or refresh *until* I have backed out (Back button) to the thread or board I> was posting on. The refreshed screen will show my post/reply.> > Dan> > -------------------------------> To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message _________________________________________________________________ The best games are on Xbox 360. Click here for a special offer on an Xbox 360 Console. http://www.xbox.com/en-US/hardware/wheretobuy/

In a message dated 12/26/2007 2:17:45 P.M. Eastern Standard Time, [email protected] writes: Is anyone else having this problem? If so, has anyone received a response from the Help Desk. ---------------------------------- I'm having the same problems as well as not even being able to open any messages to read them. When I clicked on My Alerts, I don't even get an error message -- the page starts to open and suddenly it says "Done" but the page hasn't changed. Go figure --- TODAY I had a free day to give some time to catching up and the boards don't work! BAH! HUMBUG! Marilyn **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)

Thanks Joan, I'll try again later on, or maybe tomorrow. No point in frustrating myself today. Laurie -----Original Message----- From: [email protected] To: [email protected] Date: Wed, 26 Dec 2007 14:19:32 EST Subject: Re: [BAd] Board problems > I have a pending objection on one of my boards. When I click to review > the objection I get and "An error occurred" on the Admin page. > --------------- > Yes--I'm having the same issues today--and also when I click to view My > > Alerts I get a message saying I have no alerts -- when there should be > quite a > few! I get the An Error Occurred when clicking through to many of the > board > messages too. They seem to only be minimally working. > > Joan > > > > > **************************************See AOL's top rated recipes > (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004) > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message

I have a pending objection on one of my boards. When I click to review the objection I get and "An error occurred" on the Admin page. --------------- Yes--I'm having the same issues today--and also when I click to view My Alerts I get a message saying I have no alerts -- when there should be quite a few! I get the An Error Occurred when clicking through to many of the board messages too. They seem to only be minimally working. Joan **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)

I have a pending objection on one of my boards. When I click to review the objection I get and "An error occurred" on the Admin page. I attempted to contact the Help Desk about it and when I clicked submit, it asked me to create a profile. I already have a profile; so have no desire to create a new one. Secondly, I first tried to post this message to the Admins board when I selected submit, it came back with a notice that "An error occurred while sending your message." So I selected 'retry' got the same message, however when I went back into the board, the message is there twice. Is anyone else having this problem? If so, has anyone received a response from the Help Desk. Laurie

On Dec 26, 2007 1:19 PM, <[email protected]> wrote: > Yes--I'm having the same issues today--and also when I click to view My > Alerts I get a message saying I have no alerts -- when there should be > quite a > few! I get the An Error Occurred when clicking through to many of the > board > messages too. They seem to only be minimally working. > > Joan > I think I've discovered the problem getting *to a message* is related to being in the Admin Center. Once I "Returned to message boards", I could open posts, but still having problems with "My Alerts". Sometimes the page displays correctly, other times not. Dan

On Dec 26, 2007 1:15 PM, Laurie Lovelace <[email protected]> wrote: > > Secondly, I first tried to post this message to the Admins board when I > selected submit, it came back with a notice that "An error occurred while > sending your message." So I selected 'retry' got the same message, > however when I went back into the board, the message is there twice. > > Laurie, This happens to me ALL THE TIME. However, I've learned *not* to click retry or refresh *until* I have backed out (Back button) to the thread or board I was posting on. The refreshed screen will show my post/reply. Dan

odd... this was not "connected" to the post from Dani in my email box. I erroneously stated there was no response. Cheers, Lauren On Dec 16, 2007 5:52 PM, <[email protected]> wrote: > Is there an email that goes out of the names of boards that need an admin? > Seeing as this probably opens up a can of worms, let me say that I like > how > there is a webpage of the mailing lists that need adopting, but nothing > like > that seems to exist for the boards... I am an admin for many many many > boards > and mailing lists - just was curious, thanks! > > Dani > -------------- > Dani- > > There is no list of adoptable boards. You need to locate a board of > interest that has a Volunteer to Admin link on it and click that link to > request the > board. > > You CAN do a Google search to turn up a list of adoptable boards, > however. > > Joan > > > > **************************************See AOL's top rated recipes > (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004) > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hello Dani: I note your post is 4 days old with no response. No there is no email listing of boards that are adoptable. Nor is there a static listing on a website of adoptable boards. Cheers, Lauren On Dec 16, 2007 5:43 PM, Dani Brown <[email protected]> wrote: > Is there an email that goes out of the names of boards that need an admin? > Seeing as this probably opens up a can of worms, let me say that I like how > there is a webpage of the mailing lists that need adopting, but nothing like > that seems to exist for the boards... I am an admin for many many many > boards and mailing lists - just was curious, thanks! > > Dani > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Tilman, it is not an impossible thing to have a post removed from the list archives. But there has to be good reason and must be requested by the author of the message. And NO they can't request all their messages be removed from the archives. They must have a good reason, such as private banking info posted to a list [example] or personal information about the living...or SPAM that was posted. The admin CAN then request it but has to drop a note to staff to explain that this was SPAM that made it to the list archives. The form is found here: http://archiver.rootsweb.com/cgi-bin/remove On Dec 15, 2007 11:19 AM, Tilman Brandl <[email protected]> wrote: > Hi, > > if what you're talking about were a *BOARD* post, I would of course second > the two answers you got sofar. But from your message it appears that it's > about *list* postings? > > If so, then 1) this list is the wrong place bcs it's about board admins' > duties, work, and related questions. And 2) I don't think you can do much in > order to comply. The posts are in the archives where it's difficult if not > outright impossible to remove anything. > Tilman -- Happy Holidays Take care, Kathie Harrison http://whispers.ancestralwhispers.com/

Well, when the boards were completely redesigned in 2001 and the recycle bin first became something that the board admins could see (it was there previously as a DELTED file but only staff could see it then), the intent was that admin COULD restore a post from the recycle bin if they had inadvertently deleted a post. It was never the intention in making the recycle bin visible to admins that they would reverse a staff decision to delete a post...only to reverse an action the admin either took in error or to reverse a request that a post be deleted if the requester changed his mind about having his own post deleted. I know just the other day I was having trouble telling which copy of a duplicate post on a board had the replies attached and which didn't. My first attempt at deletion accidentally removed the wrong copy and the replies went with it--so I restored the posts and then deleted the correct copy. I still see nothing wrong with an admin reversing an error or actions THEY THEMSELVES took. Joan --------------- When she first reported it, Elaine responded saying it was probably an isolated incident and admonished my daughter that admins are only supposed to "view" items in the Recycle Bin! **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)

On Dec 16, 2007 3:39 PM, <[email protected]> wrote: > > I've had these same problems with editing and logging in, as well as not > being able to move messages and now I have a new one..... I'm not able > to > access my Recycle Bin on one of my boards. I accidentally deleted the > wrong post > and when I wanted to restore it, I kept getting an error message when I > clicked on the Recycle Bin link. I reported it about 6 wks ago and never > heard a > word.....then reported it again about 1 wk. ago and got a reply that my > problem was reported to the board technical staff. I've tried accessing > the > recycle bin again in the last few days and I STILL get the error > message. > Lou, Don't expect a resolution to inaccessible Recycle Bins any time soon. My daughter reported she couldn't access 3 of her 40 Recycle Bins on 27-Aug and has re-reported about once a month since to both the (no)HelpDesk and Elaine. Still unable to access. When she first reported it, Elaine responded saying it was probably an isolated incident and admonished my daughter that admins are only supposed to "view" items in the Recycle Bin! Dan

I asked if you had rebooted because you are having a problem that I can't reproduce on my computer, and I haven't heard others saying that they're having the same problem today (or recently as far as I can recall without consulting the archives). So it was reasonable to think that it *might* be a problem at your end. You didn't mention in your previous posts that the computer had been switched off/on recently, so I wasn't to know that it had; not everyone shuts down their machine at the end of the day. It was just a suggestion, trying to help. Wendy ----- Original Message ----- *From:* "Kathie Harrison" <[email protected]> *To:* [email protected] *Sent:* 12/17/2007 8:05:23 AM +1300 *Subject:* [BAd] Can't access my ADMIN to boards > Why would I need to re-boot my computer? I have not been able to > access the admin side of the boards since I started my computer today > and I can access the user side just fine. That is even after logging > off and then logging back in. > > Re-booting is not going to correct boards that are buggy. This has > happened before and not just to me. I am able to access my Lists Admin > pages but NOT the board admin section of my BOARDS so that tells me it > is a BOARD problem not a computer problem.

Have you tried rebooting your computer? I have no problems accessing the admin side of my board via My Account. Tried it on a few boards when I read your first message a while ago. Normally I only access the boards via the notification email that is sent to me once a day, which I've been doing just now to check the latest posts to my boards. Had a few timeouts upon clicking on the provided links in the email, but these didn't persist when I retried. For once, I had no difficulty saving the changes I made - usually there's at least one or two. Kind Regards, Wendy Howard -- Kaiwaka, Northland, New Zealand http://freepages.genealogy.rootsweb.com/~wendyh65/ <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/> ----- Original Message ----- *From:* "Kathie Harrison" <[email protected]> *To:* [email protected] *Sent:* 12/17/2007 7:25:42 AM +1300 *Subject:* [BAd] Can't access my ADMIN to boards > Lou I have a bookmarked link with my password that always goes > directly to my admin page. It was working yesterday and I use it > several times EVERY single day. I also tried from My Accounts page and > clicked on ADMIN for the board I wanted to access and it takes me to > the USER side and not the ADMIN side. This happens about every other > week and for MANY hours at a time. > > Logging out and logging in does not correct this for me.

Is there an email that goes out of the names of boards that need an admin? Seeing as this probably opens up a can of worms, let me say that I like how there is a webpage of the mailing lists that need adopting, but nothing like that seems to exist for the boards... I am an admin for many many many boards and mailing lists - just was curious, thanks! Dani -------------- Dani- There is no list of adoptable boards. You need to locate a board of interest that has a Volunteer to Admin link on it and click that link to request the board. You CAN do a Google search to turn up a list of adoptable boards, however. Joan **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)

Great. Thanks! Dani [email protected] wrote: Is there an email that goes out of the names of boards that need an admin? Seeing as this probably opens up a can of worms, let me say that I like how there is a webpage of the mailing lists that need adopting, but nothing like that seems to exist for the boards... I am an admin for many many many boards and mailing lists - just was curious, thanks! Dani -------------- Dani- There is no list of adoptable boards. You need to locate a board of interest that has a Volunteer to Admin link on it and click that link to request the board. You CAN do a Google search to turn up a list of adoptable boards, however. Joan **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004) ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Is there an email that goes out of the names of boards that need an admin? Seeing as this probably opens up a can of worms, let me say that I like how there is a webpage of the mailing lists that need adopting, but nothing like that seems to exist for the boards... I am an admin for many many many boards and mailing lists - just was curious, thanks! Dani

In a message dated 12/16/2007 4:16:41 P.M. Eastern Standard Time, [email protected] writes: I've also had trouble being able to edit some boards, one thread I'll be able to move/edit etc., then the next I get booted off and have to log in, and when I log in correctly, it will tell me that I'm unauthorized ------------------------------- I've had these same problems with editing and logging in, as well as not being able to move messages and now I have a new one..... I'm not able to access my Recycle Bin on one of my boards. I accidentally deleted the wrong post and when I wanted to restore it, I kept getting an error message when I clicked on the Recycle Bin link. I reported it about 6 wks ago and never heard a word.....then reported it again about 1 wk. ago and got a reply that my problem was reported to the board technical staff. I've tried accessing the recycle bin again in the last few days and I STILL get the error message. As I recall, it was the first week of December last year when these "new and improved" boards were launched, and I thought the bugs would have been worked out by now instead of new problems continuing to pop up. Lou **************************************See AOL's top rated recipes (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)