In a message dated 1/20/2008 9:23:47 P.M. Eastern Standard Time, [email protected] writes: Oh how I wish Ancestry would just revert back to the former setup (from a little over a year ago) until all the problems with the present one could be dealt with! I guess that would be too much to ask. -------------------------- I heartily agree pops! This whole system has been a SNAFU from the beginning -- and those of you from the WW II generation will know what SNAFU means ! Lou **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

Lynne, Perhaps you are willing to use two different browser types at once, but I am not. I use only Firefox. And as far as I know, I can't have one Firefox window open using one username and another Firefox window open with another username. That's what I tried doing before with Netscape, and it never worked. And I absolutely refuse to use Internet Explorer, so using that as one of the browsers is simply not an option for me. -- Mary On Mon, 21 Jan 2008 [email protected] wrote: > Mary D. Taffet wrote: > > >If you are logged in under the username for your paid subscription, you > >will first need to log out. Then you should be able to go to the sign in > >screen and instead of entering an existing username and password, set up a > >new one. > > > >But I personally would caution you against doing that. I tried that at > >first, but found it really didn't work for me because I couldn't do any > >admin work on the boards at the same time I was logged in with my paid > >subscription. <snip> > > > > I use several IDs I logon to my ancestry account with one browser and > do admin tasks using another browser. Keeping both browsers open allows > me to switch back and forth without any problems. > > Lynne

I also like to have my ancestry paid subscription open (from the ancestry side) and the boards open at the same time (from the rootsweb side) so I can answer lookup requests. I use both Usernames at once. I log into my paid subscription Username at ancestry.com and log into my "other" board username from the rootsweb interface -- (the sign in page URL that I enclosed in my previous email). It works fine. Of course I use my AOL software so I can have multiple browser windows open at the same time but I suppose you can also have multiple IE windows open at the same time? -- but you would have to diminish each one alternately as you go back and forth? Lou --------------original message----------- In a message dated 1/21/2008 10:41:22 A.M. Eastern Standard Time, [email protected] writes: But I personally would caution you against doing that. I tried that at first, but found it really didn't work for me because I couldn't do any admin work on the boards at the same time I was logged in with my paid subscription. I could either use one or the other, but not both at the same time. **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

Mary D. Taffet wrote: >If you are logged in under the username for your paid subscription, you >will first need to log out. Then you should be able to go to the sign in >screen and instead of entering an existing username and password, set up a >new one. > >But I personally would caution you against doing that. I tried that at >first, but found it really didn't work for me because I couldn't do any >admin work on the boards at the same time I was logged in with my paid >subscription. <snip> > I use several IDs I logon to my ancestry account with one browser and do admin tasks using another browser. Keeping both browsers open allows me to switch back and forth without any problems. Lynne

If you are logged in under the username for your paid subscription, you will first need to log out. Then you should be able to go to the sign in screen and instead of entering an existing username and password, set up a new one. But I personally would caution you against doing that. I tried that at first, but found it really didn't work for me because I couldn't do any admin work on the boards at the same time I was logged in with my paid subscription. I could either use one or the other, but not both at the same time. And it became a royal PITA to keep logging out and switching username/password to either search [paid subscription username] or admin [admin username]. So I ultimately abandoned the separate username and went back to using my paid subscription username for all admin duties -- that way I didn't have to deal with the constant need to log out and log back in with a different username depending on what I wanted to do. And now I essentially have orphan posts that were posted with that old admin username that I no longer use; I really wish there was a way to change them all to my paid subscription username, but there isn't as far as I know. And for that same reason, you won't be able to change the username of your existing board posts to whatever new admin-only username you choose, because they are tied in to your paid subscription username, which is why they changed when you changed the username for your paid subscription. -- Mary D. Taffet On Mon, 21 Jan 2008 [email protected] wrote: > Hi > > My question is: How do I make a separate user name (and password) for my > Board Admins that is completely distinct from my user name for my paid > subscription @ancestry.com I asked them first but got nowhere. > When I changed my username at ancestry.com (my paid subscription) > somehow their machinery changed my Board username along with the user > name for all postings to the one for my paid subscription. I want two > different usernames since neither has anything to do with the other. > > Thank you very much. > (another) Joan

Joan, I also have a different Username for my paid subscription to ancestry, but it is tied in with the boards on the ancestry interface and lets you view or post messages. To set up a different username go to the rootsweb interface: https://myaccount.rootsweb.com/signin and click on the "Register" tab to register with a different Username, password etc. It's my understanding that ancestry wants us to have everything under one account, but I don't want everything under my paid subscription Username -- I have my reasons. That may be why you didn't get any help. Lou ---------------original message------------------ In a message dated 1/21/2008 9:51:54 A.M. Eastern Standard Time, [email protected] writes: Hi My question is: How do I make a separate user name (and password) for my Board Admins that is completely distinct from my user name for my paid subscription @ancestry.com I asked them first but got nowhere. When I changed my username at ancestry.com (my paid subscription) somehow their machinery changed my Board username along with the user name for all postings to the one for my paid subscription. I want two different usernames since neither has anything to do with the other. Thank you very much. (another) Joan **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

Has anyone received their "My Notifications" email in the past few days? I haven't. The last one in my mail box is dated 17 January - four days ago now, which means I've missed three days'-worth (it's the morning of the 21st here in NZ, and the email normally arrives in the evening). I have checked my spam folder. When the announcement of the move to a new server came through and others reported the boards being much quicker, I cleared the three previous days' notices, which I'd put off because of all the problems we've all be having. No problems with that, *except* none of the links in the emails worked, so I had to work through them slowly and manually locate the threads that had been created or added to in that time. I accepted that as a small price to pay for the boards being moved to the new server where things would be more efficient. No notification emails have arrived since then. I'm also having difficulty accessing "My Account" this morning. Is this just me? Would like to know before I report it. :-) Kind Regards, Wendy Howard -- Kaiwaka, Northland, New Zealand http://freepages.genealogy.rootsweb.com/~wendyh65/ <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/>

Hi My question is: How do I make a separate user name (and password) for my Board Admins that is completely distinct from my user name for my paid subscription @ancestry.com I asked them first but got nowhere. When I changed my username at ancestry.com (my paid subscription) somehow their machinery changed my Board username along with the user name for all postings to the one for my paid subscription. I want two different usernames since neither has anything to do with the other. Thank you very much. (another) Joan orig messages: Date: Sun, 20 Jan 2008 From: [email protected] Subject: Re: [BAd] Changing Board Username To: [email protected] Marilyn- Go to MyAccount: https://myaccount.rootsweb.com/ and click on the link to change username and password and follow instructions. This is all you need to do provided you are only using one username/password for every service that requires a username and is associated with the Ancestry UCDM database. If you use more than one and want to change multiple usernames--be sure you are logged in under the username you want to change when you click the above link to make the changes. Joan -------------- Hello, I want to change my Username for the boards I admin. I always use the rootsweb interface tomaintain my boards but when I click on My Account, I don't see anyplace to change the name. Does it need to be done from the ancestry interface? And if I change it at the ancestry interface,will it show up on the rootsweb interface? Thanks, Marilyn **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

At 9:05 AM -0700 1/21/08, [email protected] wrote: >Mary, > >Do you mind if I ask why you refuse to use IE? I'm not Mary, but... You mean besides that it's a lead-lined piece of ****? To say nothing of being riddled with security problems? >That is the browser that is >supposed to be the most compatible with the boards -- although my  >understanding is that the new boards >are set up for IE 7, which seems pretty short-sighted to me and I won't >download and use it. If that's the case, then it's now even clearer why the new boards are such a problem. Slán, Mo! -- <http://xri.net/=mobang>

Wendy- What is kind of funny about this is that the notice is on the OLD OBSOLETE HelpDesk page at: http://helpdesk.rootsweb.com/ . I can't understand why a NOTICE would be posted on a page that no longer is functional and no longer links from the HELP tab on the RootsWeb masthead. There is NO notice on the current Help page at: http://rootsweb.custhelp.com/cgi-bin/rootsweb.cfg/php/enduser/ask_new.php Joan ----------- I did go to the Help Desk before I posted my first message this morning (forgot to mention that in my original post), and there was nothing like that to be seen. And I still don't see that message that you've quoted, Shade. The only one I can see says: **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

Huh? Not by me. I would never tell someone what browser to use--possibly state that some issues might be browser-related, but never tell someone what browser to use. Joan --------------- On your second point, I can remember the days of getting chewed on by Joan when she was on staff for refusing to use IE, which was the *only* browser supported by Rootsweb.<g> Beth **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

Two comments, guys -- 1. I've had the same problem all over the internet this weekend, on three different browsers. Worse, I haven't been on-line at better than 44.4 all weekend either. 2. I sort of figured my RW-based problems were a result of the recent "improvement" many sites made to accommodate the newest IE. [sigh -- Remember the days when you designed for "median" not "bleeding edge"?] Cheryl [email protected] wrote: > Beth- > > It is interesting that you mention pages freezing when navigating the > boards. I've been running into that problem with delays for ALL board pages > loading. It is like there is a script that runs and until it is done--the loading > of of the pages just freezes. I've counted as long as 10 seconds where the > pages just quit loading and freeze and don't respond. > > Last night was the worst--it took forever to go from page to page with some > pages never fully loading. It isn't like the normal partially loading pages > either--because of the freezing and not responding until the script completes > --sometimes it just says javascript at the bottom or OPENING PAGE but nothing > moves. Last night I had to keep closing my browser and coming back later > because whatever this script is that was freezing was also overheating my > laptop--the fan was running on high as soon as I tried to load any board page. > > Tonight it is a bit better--but there is still that lag where nothing loads > until some script completes. > > Joan > ----------- > Leaving RootsWeb through the My Alerts page freezes my browser > (Firefox), which eventually shuts itself down EVERY time. My first > thought was it's a Firefox problem, but because it doesn't happen with > any other pages think there's got to be something really weird about > the My Alerts page. Also, I tried to get My Alerts in Opera a while > ago, and it wouldn't even load the page. -- There should be no attachments on this message, unless I specifically mentioned them above.

Beth- It is interesting that you mention pages freezing when navigating the boards. I've been running into that problem with delays for ALL board pages loading. It is like there is a script that runs and until it is done--the loading of of the pages just freezes. I've counted as long as 10 seconds where the pages just quit loading and freeze and don't respond. Last night was the worst--it took forever to go from page to page with some pages never fully loading. It isn't like the normal partially loading pages either--because of the freezing and not responding until the script completes --sometimes it just says javascript at the bottom or OPENING PAGE but nothing moves. Last night I had to keep closing my browser and coming back later because whatever this script is that was freezing was also overheating my laptop--the fan was running on high as soon as I tried to load any board page. Tonight it is a bit better--but there is still that lag where nothing loads until some script completes. Joan ----------- Leaving RootsWeb through the My Alerts page freezes my browser (Firefox), which eventually shuts itself down EVERY time. My first thought was it's a Firefox problem, but because it doesn't happen with any other pages think there's got to be something really weird about the My Alerts page. Also, I tried to get My Alerts in Opera a while ago, and it wouldn't even load the page. **************Start the year off right. Easy ways to stay in shape. http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489

LOL Wendy you have picked up on something :) why is it every time RW/Ancestry decides we need improvements they pick JUST BEFORE A HOLIDAY weather it be celebrated over most of the world or just here in the USA ? ? ? ? for those outside the USA - Monday is a day of honor for Dr. Martin Luther King Jr. ... MLK Day :) Kenny - hdpth-DNA [email protected] EarthLink Revolves Around You. Age is relative - when you're over the hill, you pick up speed :) > ------------------------------ > > Message: 7 > Date: Mon, 21 Jan 2008 17:48:40 +1300 > From: Wendy Howard <[email protected]> > Subject: Re: [BAd] My Notifications? > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > I did go to the Help Desk before I posted my first message this morning > (forgot to mention that in my original post), and there was nothing like > that to be seen. And I still don't see that message that you've quoted, > Shade. The only one I can see says: > > Announcement 2008-01-18 > Due to the holiday on Monday, January 21, we may be a little slow in > answering your emails. > > That is at the top of the page when I click on Help Desk, between the > tabs that appear all over Rootsweb (Home, Searches, Family Trees, etc) > and the tabs that are specific to the Help Desk (Ask Rootsweb, Email > Rootsweb Support, My Profile). > > Nothing about the boards not functioning properly in any way. :-( > > Wendy

Oh how I wish Ancestry would just revert back to the former setup (from a little over a year ago) until all the problems with the present one could be dealt with! I guess that would be too much to ask. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Sharyn Hay Sent: Sunday, January 20, 2008 8:59 PM To: [email protected] Subject: Re: [BAd] My Notifications? It isn't just you. Mine haven't come in CA, USA since 1/17, so I suspect a much bigger problem with the server change. Sharyn

Hee-hee. No, you never did tell me what browser to use, but the party line at the time was if you used a browser other than IE and had problems you were going to have to solve them yourself because RW only had support for IE. Beth On Jan 20, 2008 9:01 PM, <[email protected]> wrote: > Huh? Not by me. I would never tell someone what browser to use--possibly > state that some issues might be browser-related, but never tell someone what > browser to use. > > Joan > --------------- > On your second point, I can remember the days of getting chewed on by > Joan when she was on staff for refusing to use IE, which was the > *only* browser supported by Rootsweb.<g> > > Beth > > > > > > **************Start the year off right. Easy ways to stay in shape. > http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489 > > ------------------------------- > > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- "There are more molecules of water in a cup of water than cups of water in all the world's oceans. This means that some molecules in every cup of water you drink passed through the kidneys of Genghis Khan, Napoleon, Abe Lincoln, or any other historical person of your choosing." Astrophysicist Neil deGrasse in the Washington Post.

Cheryl, Unfortunately it's been going on not just this weekend but since the boards were moved to new servers -- can't remember exactly when that was. On your second point, I can remember the days of getting chewed on by Joan when she was on staff for refusing to use IE, which was the *only* browser supported by Rootsweb.<g> Beth On Jan 20, 2008 7:39 PM, singhals <[email protected]> wrote: > Two comments, guys -- > > 1. I've had the same problem all over the internet this > weekend, on three different browsers. Worse, I haven't been > on-line at better than 44.4 all weekend either. > > 2. I sort of figured my RW-based problems were a result of > the recent "improvement" many sites made to accommodate the > newest IE. [sigh -- Remember the days when you designed for > "median" not "bleeding edge"?] > > Cheryl > > [snip] -- "There are more molecules of water in a cup of water than cups of water in all the world's oceans. This means that some molecules in every cup of water you drink passed through the kidneys of Genghis Khan, Napoleon, Abe Lincoln, or any other historical person of your choosing." Astrophysicist Neil deGrasse in the Washington Post.

Did anyone go to the Help Desk and read the notification as follows: "1 Message Boards: 2008-01-18We have upgraded our message board hardware and everything went well. There are still a few errors that are occuring, one of the features that is not working currently is Request New Board and another is our email notification links. We apologize for the inconvenience and appreciate your patience while we work to restore these features." Shade > Date: Mon, 21 Jan 2008 10:06:31 +1300> From: [email protected]> To: [email protected]> Subject: [BAd] My Notifications?> > Has anyone received their "My Notifications" email in the past few > days? I haven't. The last one in my mail box is dated 17 January - > four days ago now, which means I've missed three days'-worth (it's the > morning of the 21st here in NZ, and the email normally arrives in the > evening). I have checked my spam folder.> > When the announcement of the move to a new server came through and > others reported the boards being much quicker, I cleared the three > previous days' notices, which I'd put off because of all the problems > we've all be having. No problems with that, *except* none of the links > in the emails worked, so I had to work through them slowly and manually > locate the threads that had been created or added to in that time. I > accepted that as a small price to pay for the boards being moved to the > new server where things would be more efficient.> > No notification emails have arrived since then.> > I'm also having difficulty accessing "My Account" this morning.> > Is this just me? Would like to know before I report it. :-)> > Kind Regards,> Wendy Howard> -- > Kaiwaka, Northland, New Zealand> http://freepages.genealogy.rootsweb.com/~wendyh65/ > <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/>> > -------------------------------> To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message _________________________________________________________________ Climb to the top of the charts! Play the word scramble challenge with star power. http://club.live.com/star_shuffle.aspx?icid=starshuffle_wlmailtextlink_jan

Oh yes, yes, yes, Joan! You've explained the whole process much better than I did, and it is SO frustrating. The freeze I mentioned referred only to the My Alerts page, but what you've said about the actual board pages is also happening. For me, the board pages are loading-freezing-loading just as you describe, but eventually they do load. But when I try to exit the My Alerts pages it ends up totally shutting down my browser, so I'm trying to train myself to leave the boards from any page other than My Alerts.<s> Apparently on the message pages themselves where you're seeing "javascript" and "opening page" Firefox is showing the name of actual script file, and I'd bet almost anything that the one that has held you up for 10 seconds is that "Transferring data from switchatdmt.com" script. I counted 9 seconds one time, but mostly it takes 3-6 seconds to run, and during that time the page is completely frozen. It's maddening. FWIW, I just found the sticky note with the error message I get when My Alerts shuts down the browser: MS Visual C+ Runtime Library Runtime Error! Program Firefox.exe R6025 Pure virtual function call Thanks, Beth On Jan 20, 2008 6:38 PM, <[email protected]> wrote: > Beth- > > It is interesting that you mention pages freezing when navigating the > boards. I've been running into that problem with delays for ALL board pages > loading. It is like there is a script that runs and until it is done--the loading > of of the pages just freezes. I've counted as long as 10 seconds where the > pages just quit loading and freeze and don't respond. > > Last night was the worst--it took forever to go from page to page with some > pages never fully loading. It isn't like the normal partially loading pages > either--because of the freezing and not responding until the script completes > --sometimes it just says javascript at the bottom or OPENING PAGE but nothing > moves. Last night I had to keep closing my browser and coming back later > because whatever this script is that was freezing was also overheating my > laptop--the fan was running on high as soon as I tried to load any board page. > > Tonight it is a bit better--but there is still that lag where nothing loads > until some script completes. > > Joan > ----------- > Leaving RootsWeb through the My Alerts page freezes my browser > (Firefox), which eventually shuts itself down EVERY time. My first > thought was it's a Firefox problem, but because it doesn't happen with > any other pages think there's got to be something really weird about > the My Alerts page. Also, I tried to get My Alerts in Opera a while > ago, and it wouldn't even load the page. > > > > > > **************Start the year off right. Easy ways to stay in shape. > http://body.aol.com/fitness/winter-exercise?NCID=aolcmp00300000002489 > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > -- "There are more molecules of water in a cup of water than cups of water in all the world's oceans. This means that some molecules in every cup of water you drink passed through the kidneys of Genghis Khan, Napoleon, Abe Lincoln, or any other historical person of your choosing." Astrophysicist Neil deGrasse in the Washington Post.

Hi, I see that the Boards server was changed. Could that be why the Notification URL from January 16 - 17 are not working? They just take me to the RootsWeb Message Board page -- not the actual message. Is anyone else having this problem? [email protected], Patrice