Sandi- It doesn't appear that the problem lies with the gatewayed post on the board--it lies with one of your LIST subscribers whose ISP is sending these bounces in RESPONSE to that particular post--so I think you could feel safe in restoring the post you deleted from the board and searching your subscriber list for: chrisw@spectrumdata.com -- I'd unsub that address and the uncaught bounces should stop. Joan In a message dated 3/28/2009 9:18:22 A.M. Eastern Daylight Time, sgorin@glasgow-ky.com writes: I am at my wit's end; have notified the Help desk ... no word yet. Maybe I'm missing something! The Barren Co KY board is gatewayed to KYBARREN; I administer both. Something is wrong with a post made to the board (which I've not included but can find no problem). It was posted ok on the board but when sent to the list, I receive the following bounce (headers expanded). This has been going on for 3 days and to date - perhaps 300 bounces. I removed the post from the board and notified the poster why - nothing, they just keep coming! I have not closed the gateway (hate to) and when I click on the link to administer the bounce, there's nothing there. (before removing the post there wasn't anything thing for me). Is there anything that I can do myself to stop this vicious circle? Thanks, Sandi

I am at my wit's end; have notified the Help desk ... no word yet. Maybe I'm missing something! The Barren Co KY board is gatewayed to KYBARREN; I administer both. Something is wrong with a post made to the board (which I've not included but can find no problem). It was posted ok on the board but when sent to the list, I receive the following bounce (headers expanded). This has been going on for 3 days and to date - perhaps 300 bounces. I removed the post from the board and notified the poster why - nothing, they just keep coming! I have not closed the gateway (hate to) and when I click on the link to administer the bounce, there's nothing there. (before removing the post there wasn't anything thing for me). Is there anything that I can do myself to stop this vicious circle? Thanks, Sandi Received: from barracuda.glasgow-ky.com [12.27.240.99] by glasgow-ky.com with ESMTP (SMTPD-8.20) id AAAB0514; Sat, 28 Mar 2009 07:40:11 -0500 X-ASG-Debug-ID: 1238243804-1805017c0000-Bqmx5S X-Barracuda-URL: http://12.27.240.99:80/cgi-bin/mark.cgi Received: from lists3.rootsweb.com (localhost [127.0.0.1]) by barracuda.glasgow-ky.com (Spam Firewall) with ESMTP id 0090C3B39088 for <sgorin@glasgow-ky.com>; Sat, 28 Mar 2009 07:36:44 -0500 (CDT) Received: from lists3.rootsweb.com (lists3.rootsweb.com [66.43.27.40]) by barracuda.glasgow-ky.com with ESMTP id StiSHPCioqPORXDh for <sgorin@glasgow-ky.com>; Sat, 28 Mar 2009 07:36:44 -0500 (CDT) X-ASG-Whitelist: Barracuda Reputation Received: from lists3.rootsweb.com (lists3.rootsweb.com [127.0.0.1]) by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id n2SCaijB025698 for <sgorin@glasgow-ky.com>; Sat, 28 Mar 2009 06:36:44 -0600 X-ASG-Orig-Subj: Uncaught bounce notification Subject: Uncaught bounce notification From: mailman-bounces@rootsweb.com To: kybarren-admin@rootsweb.com MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="===============1899244387==" Message-ID: <mailman.2674.1238243803.2087.kybarren@rootsweb.com> Date: Sat, 28 Mar 2009 06:36:43 -0600 Precedence: normal X-BeenThere: kybarren@rootsweb.com X-Mailman-Version: 2.1.7 List-Id: <kybarren.rootsweb.com> X-Loop: KYBARREN@rootsweb.com X-List-Administrivia: yes Sender: mailman-bounces@rootsweb.com Errors-To: m+-ailman-bounce+sgorin=glasgow-ky.com@rootsweb.com X-Barracuda-Connect: lists3.rootsweb.com[66.43.27.40] X-Barracuda-Start-Time: 1238243805 X-Barracuda-Virus-Scanned: by Barracuda Spam Firewall at glasgow-ky.com X-RCPT-TO: <sgorin@glasgow-ky.com> Status: U X-UIDL: 459170255 X-IMail-ThreadID: 1aab0094000065bb The attached message was received as a bounce, but either the bounce format was not recognized, or no member addresses could be extracted from it. This mailing list has been configured to send all unrecognized bounce messages to the list administrator(s). For more information see: http://lists3.rootsweb.ancestry.com/mailman/admin/kybarren/bounce Received: from mail3.rootsweb.com (mail3.rootsweb.com [10.14.1.46]) by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id n2SCag5q025695 for <KYBARREN-bounces@lists3.rootsweb.com>; Sat, 28 Mar 2009 06:36:42 -0600 Received: from mail.rootsweb.com (mail.rootsweb.com [10.14.1.34]) by mail3.rootsweb.com (8.13.1/8.13.1) with ESMTP id n2SCaYaT023438 for <KYBARREN-bounces@lists3.rootsweb.com>; Sat, 28 Mar 2009 06:36:34 -0600 Received: from mail.spectrumdata.com (63-171-228-24.casscabletv.com [63.171.228.24] (may be forged)) by mail.rootsweb.com (8.13.8/8.13.1) with ESMTP id n2SCaWed022867 for <kybarren-bounces@rootsweb.com>; Sat, 28 Mar 2009 06:36:34 -0600 Received: from [192.168.42.30] by mail.spectrumdata.com with SMTP (EHLO spectrumdata.com) (ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.9.5)); Sat, 28 Mar 2009 07:35:12 -0500 X-EW-Sign: 5E3E0749C448DCA9BB73BB8B57948660 X-eWall-msg: Message Section Received: from mx1cm.dnsmadeeasy.com (unknown [66.231.182.80]) by mx1.dnsmadeeasy.com (Postfix) with ESMTP id 2A6B01BC3E3 for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 10:47:02 +0000 (GMT) Received: from localhost (localhost [127.0.0.1]) by mx1cm.dnsmadeeasy.com (Postfix) with ESMTP id 457F4520F45 for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 10:47:00 +0000 (GMT) Received: from mx1cm.dnsmadeeasy.com ([127.0.0.1]) by localhost (mx1.dnsmadeasy.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id 0KbxyyGpJE9P for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 10:46:56 +0000 (GMT) Received: from mx2.dnsmadeeasy.com (mx2.dnsmadeeasy.com [205.234.170.136]) by mx1cm.dnsmadeeasy.com (Postfix) with ESMTP id 1285C520992 for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 10:46:56 +0000 (GMT) Received: from lists3.rootsweb.com (lists3.rootsweb.com [66.43.27.40]) by mx2.dnsmadeeasy.com (Postfix) with ESMTP id 148C9D11FDD for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 10:41:56 +0000 (GMT) Received: from lists3.rootsweb.com (lists3.rootsweb.com [127.0.0.1]) by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id n2RAkcKU019665 for <chrisw@spectrumdata.com>; Fri, 27 Mar 2009 04:46:44 -0600 Received: from mail3.rootsweb.com (mail3.rootsweb.com [10.14.1.46]) by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id n2RAkbrY019662 for <KYBARREN@lists3.rootsweb.com>; Fri, 27 Mar 2009 04:46:37 -0600 Received: from mail.rootsweb.com (mail.rootsweb.com [10.14.1.34]) by mail3.rootsweb.com (8.13.1/8.13.1) with ESMTP id n2RAkSH5020444 for <KYBARREN@lists3.rootsweb.com>; Fri, 27 Mar 2009 04:46:28 -0600 Received: from comm.myfamily.com (comm.myfamily.com [66.43.22.155]) by mail.rootsweb.com (8.13.8/8.13.1) with ESMTP id n2RAkSLW023048 for <KYBARREN-L@rootsweb.com>; Fri, 27 Mar 2009 04:46:28 -0600 X-VirtualServer: comm, comm.myfamily.com, 10.8.10.3 X-Destination-ID: <KYBARREN-L@rootsweb.com> X-MailingID: 00000::00000::00000::00000::::761293 X-Mailer: StrongMail Enterprise 3.2.0(3.00.196) Received: from smail01.ancestry.com by comm.myfamily.com (StrongMail Enterprise 3.2.0(3.00.196)); Fri, 27 Mar 2009 04:46:20 -0600 X-VirtualServerGroup: comm X-SMHeaderMap: mid="X-MailingID" Message-ID: <1238150780.761294@rootsweb.com> Received: from Unknown (HELO 10.6.15.10) (10.6.11.250) by smail01.ancestry.com (qpsmtpd/0.32) with SMTP; Fri, 27 Mar 2009 04:46:20 -0600 X-Sender: <gc-gateway@rootsweb.com> X-Receiver: KYBARREN-L@rootsweb.com From: "gc-gateway@rootsweb.com" <gc-gateway@rootsweb.com> To: <KYBARREN-L@rootsweb.com> Date: Fri, 27 Mar 2009 10:46:20 -0000 X-Scanned-By: MIMEDefang 2.65 on 10.14.1.46 X-Scanned-By: MIMEDefang 2.65 on 10.14.1.46 Subject: Re: [KYBARREN] Lewis family - I need sombody to please help me! X-BeenThere: kybarren@rootsweb.com X-Mailman-Version: 2.1.7 Precedence: list Reply-To: gc-gateway@rootsweb.com List-Id: <kybarren.rootsweb.com> X-Loop: KYBARREN@rootsweb.com List-Unsubscribe: <http://lists3.rootsweb.ancestry.com/mailman/listinfo/kybarren>, <mailto:kybarren-request@rootsweb.com?subject=unsubscribe> List-Archive: <http://archiver.rootsweb.ancestry.com/th/index?list=kybarren> List-Post: <mailto:kybarren@rootsweb.com> List-Help: <mailto:kybarren-request@rootsweb.com?subject=help> List-Subscribe: <http://lists3.rootsweb.ancestry.com/mailman/listinfo/kybarren>, <mailto:kybarren-request@rootsweb.com?subject=subscribe> MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Sender: kybarren-bounces@rootsweb.com Errors-To: k+-ybarren-bounce+chrisw=spectrumdata.com@rootsweb.com This is a Message Board Post that is gatewayed to this mailing list. Author: Darwin_Eisenhart Surnames: Lewis, Winegar / Winninger, Mansfield, Roe, Eisenhart Classification: queries Message Board URL: http://boards.rootsweb.com/localities.northam.usa.states.kentucky.counties.barren/13708.2.1/mb.ashx

How do I find this message to delete it? It does not show in archives Ian Singer -------- Original Message -------- Subject: Uninj Date: Sat, 28 Mar 2009 04:37:01 -0600 From: Yaheuono <rosenburg-admin@rootsweb.com> To: rosenburg-admin@rootsweb.com Jfjcisuhixa 6697511 -- ========================================================================= See my homepage at http://www.iansinger.com hosted on http://www.1and1.com/?k_id=10623894 All genealogy is stored in TMG from http://www.whollygenes.com Charts and searching using TNG from http://www.tngsitebuilding.com I am near Toronto Canada, can I tell where you are from your reply? =========================================================================

Anna <anna@rootsweb.com> wrote: <snip> ...now there are > just a few more to get to. :) Any idea when those "few more" will be fixed?

Yes, there will now be weekly updates. I am not sure yet of the schedule, so what day they will be updated, but it will happen. We appreciate your patience while we worked on these issues...now there are just a few more to get to. :) -Anna -----Original Message----- From: boards-admins-bounces@rootsweb.com [mailto:boards-admins-bounces@rootsweb.com] On Behalf Of Nancy Sent: Thursday, March 26, 2009 9:04 AM To: boards-admins@rootsweb.com Subject: Re: [BAd] Message Board Search has been updated! Certainly good news! Will there now be weekly updates OR ??? Thanks, Nancy --- On Wed, 3/25/09, Anna <anna@rootsweb.com> wrote: > From: Anna <anna@rootsweb.com> > Subject: [BAd] Message Board Search has been updated! > To: boards-admins@rootsweb.com > Date: Wednesday, March 25, 2009, 11:55 PM > Hi all, > I just wanted to send a quick note to let you know that the > search index has > been updated.  Messages through this past Saturday are > now indexed and ready > to be found. > > Enjoy! > > Anna > ------------------------------- To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Certainly good news! Will there now be weekly updates OR ??? Thanks, Nancy --- On Wed, 3/25/09, Anna <anna@rootsweb.com> wrote: > From: Anna <anna@rootsweb.com> > Subject: [BAd] Message Board Search has been updated! > To: boards-admins@rootsweb.com > Date: Wednesday, March 25, 2009, 11:55 PM > Hi all, > I just wanted to send a quick note to let you know that the > search index has > been updated.  Messages through this past Saturday are > now indexed and ready > to be found. > > Enjoy! > > Anna >

Hi all, I just wanted to send a quick note to let you know that the search index has been updated. Messages through this past Saturday are now indexed and ready to be found. Enjoy! Anna

Diane- My advice would be as follows: Your responsibility is the list and seeing that posts to your list are kept on-topic. The board is not your responsibility. Since you have a problem with off-topic posts coming through from the board (which is understandable in this situation) I'd add the gateway address (gc-gateway@rootsweb.com) to the list's BAN list and moderate all posts coming to the list via the gateway-- discard those that involve Manchester, the place, rather than Manchester, the surname. Forward only the on-topic posts in your pending requests to the list. NOTE: be careful to ensure that your privacy options > accept list is set NOT to discard non-subscriber pending requests -- but rather to HOLD them -- otherwise ALL gateway posted will be discarded and not held for your review. When you choose to moderate gateway posts you can't use the DISCARD option. I'd forget about the misplaced board posts because if you report them to the board admin immediately you aren't giving the board admin a chance to do his/her job. Don't assume the admin isn't doing his/her job. Moving misplaced board posts is the board admin's job, not yours. Also, with the MOVE MESSAGE function not working properly don't even assume the admin hasn't tried already to move a post and couldn't. The admin may well have marked a misplaced post already to be moved when the bug is resolved. Joan In a message dated 3/22/2009 4:41:48 P.M. Eastern Daylight Time, dhettrick@earthlink.net writes: Should have had the second cup of coffee. I don't own the Manchester board - at least it's not in my account list. Still interested in the answers for other issues. And - would I now be out of line to go lodge an objection to the board post? They are so easy to deal with when they are brand new, and such a pain when they get a bunch of replies which may include real information. Diane

Hi Diane, In regards to your last question as to being out of line to post the objection, my personal opinion is no I don't think that is out of line at all. I appreciate the heads up and would rather move a post or delete it if necessary before it did get replies and have it be more of a problem. I do have a couple of county boards which are sometimes confused with the surname untangling isn't so much fun especially since the "move" function isn't working so well. Rene' -------Original Message------- From: Diane K. Hettrick Date: 3/22/2009 4:41:42 PM To: boards-admins@rootsweb.com; LISTOWNERS Subject: Re: [LO] Geography & surnames Should have had the second cup of coffee. I don't own the Manchester board - at least it's not in my account list. Still interested in the answers for other issues. And - would I now be out of line to go lodge an objection to the board post? They are so easy to deal with when they are brand new, and such a pain when they get a bunch of replies which may include real information. Diane the body of the message

Should have had the second cup of coffee. I don't own the Manchester board - at least it's not in my account list. Still interested in the answers for other issues. And - would I now be out of line to go lodge an objection to the board post? They are so easy to deal with when they are brand new, and such a pain when they get a bunch of replies which may include real information. Diane On Mar 22, 2009, at 1:37 PM, Diane K. Hettrick wrote: > Hi, > > I'm posting to both the board admin and the list admin lists, > because the answers will be different - but I don't mind if one > person answers both! > > I am the admin for the Manchester surname board and the gatewayed > Manchester surname list. Two out of three new posters are > researching in Manchester, England. > > For the list, I put a big prepend that says SURNAME not Town or > something like that. I think it's working but would welcome other > ideas. > > What do I do for the board? > I can usually keep the messages off the list because new board > posters are not subscribed to the list, and I will move the message > off the board. > But it's such a waste of everyone's time, including the researcher. > > Diane in Seattle > > Diane Hettrick > dhettrick@earthlink.net > > > > >

Hi, I'm posting to both the board admin and the list admin lists, because the answers will be different - but I don't mind if one person answers both! I am the admin for the Manchester surname board and the gatewayed Manchester surname list. Two out of three new posters are researching in Manchester, England. For the list, I put a big prepend that says SURNAME not Town or something like that. I think it's working but would welcome other ideas. What do I do for the board? I can usually keep the messages off the list because new board posters are not subscribed to the list, and I will move the message off the board. But it's such a waste of everyone's time, including the researcher. Diane in Seattle Diane Hettrick dhettrick@earthlink.net

I've had a reply from the Help Desk just now to my query about the Anonymous posters: Dear Wendy, Thank you for contacting us. I apologize for this difficulty. It is an internal error on the message boards and is directed to several conditions. The developers are working on the fix for this error and the information of the accounts, usernames, etc... will not be lost. If some of the objections you are trying to solve cannot be solved with your efforts, leave the objection in the queue and I will see it in about 7 days and can use other tools to solve the objection. Thank you for all you are doing and for your patience while we fix this issue. Let us know if there is any more we can do for you. Thank you, David RootsWeb BoardMaster Kind Regards, Wendy Howard -- Kaiwaka, Northland, New Zealand http://www.geocities.com/wendy_m_howard/

Hi, the problem with the above message thread has been solved. Since I didn't hear back from staff, I deleted most of it myself and left back a single legit message. Now I've got a new problem.: Unfortunately did the author's name sneak into our conversation here (which I wanted to avoid myself). The author out of personal reasons is more than unhappy about this. Is there a way to have that thread removed from the list - or rather the related archives ? If yes, how would I proceed? Thanks Tilman ----- Original Message ----- From: <JYoung6180@aol.com> To: <boards-admins@rootsweb.com> Sent: Saturday, March 14, 2009 12:46 AM Subject: Re: [BAd] (Non)Author wants thread to be deleted .. > Me either--you might want to refer the request to staff (via the HelpDesk) > and note that you realize impersonation IS a reason for removal BUT that you > can't tell if that is the case or the problem resulted from the "anonymous" > bug. > > Joan > > > In a message dated 3/13/2009 6:59:22 P.M. Eastern Daylight Time, > arbit@gmx.at writes: > > Hi, > > thanks for your ideas re. this objection. What I forgot to mention, the > author (or not) asks for deletion claiming he didn't write this message !?? > > I can't think of any method that could verify that claim.

Tilman- It looks as if only you and I mentioned the poster by by name that was on the View Posts list in this thread. So you and I can remove those posts from the thread. Here's what you need to do... Start by finding the two posts in the list archives here: http://archiver.rootsweb.ancestry.com/th/index/BOARDS-ADMINS/2009-03 -- copy the URLs where you find the two messages that include the poster's name and then paste them one at a time here and click submit after each one is entered: http://archiver.rootsweb.ancestry.com/cgi-bin/remove This will trigger an email to the posters (you and me) and we each can then click the link in the confirmation email to complete the removal process. Joan In a message dated 3/19/2009 11:52:26 P.M. Eastern Daylight Time, arbit@gmx.at writes: Hi, the problem with the above message thread has been solved. Since I didn't hear back from staff, I deleted most of it myself and left back a single legit message. Now I've got a new problem.: Unfortunately did the author's name sneak into our conversation here (which I wanted to avoid myself). The author out of personal reasons is more than unhappy about this. Is there a way to have that thread removed from the list - or rather the related archives ? If yes, how would I proceed? Thanks Tilman

I have seen this from time to time over the past months. Like you, I report them to staff and they are removed. Joan On Tue, Mar 17, 2009 at 11:23 PM, Anne <docwras@yahoo.co.uk> wrote: > On 18/03/2009 I scribed thus: > > A> I'm seeing messages with subject lines but nothing at all in the > A> message body, they are totally blank. > > A> Is anyone else finding these? I've found two so far today - one > A> dated 2000 and the other dated 2002! > > A> Examples:  <snipped> > > Examples now disappeared, as I reported them to Staff and they > are now in the Recycle Bin - presumably put there by said Staff. > > I'd still like to know why they were blank though! > > -- > Cheers, >  Anne >  Docwra Family Research Project  http://www.docwras.org.uk >

Did you notice if the number of boards assigned to you (visible near the top of the window when you're in the Admin Centre) had changed when your board had vanished? Just wondering if this is a "tell" for us to watch for, if we know how many boards we've signed up for. Mine is currently showing the number I expect it to, but if there's any doubt I'll go and check the 250+ boards individually tonight. Kind Regards, Wendy ----- Original Message ----- *From:* Brynne Holland <brynneholland@gmail.com> *To:* boards-admins@rootsweb.com *Sent:* 03/18/2009 12:24:55 AM +1300 *Subject:* [BAd] Check your boards > A couple of weeks ago, I discovered one of my locality boards had been > deleted. Staff restored it and David blamed it on "gremlins" and utterly > baffled why "the server" was doing this. > > This morning, the board is gone again. > > Normally, I don't physically go to each board every day, just the ones that > have had new posts. However, I will be checking each of my boards daily. > > The ongoing errors (move function broken since ?September, search function > broken since November, recently the Anonymous poster) are getting > ridiculous. > > Brynne Holland

On 18/03/2009 I scribed thus: A> I'm seeing messages with subject lines but nothing at all in the A> message body, they are totally blank. A> Is anyone else finding these? I've found two so far today - one A> dated 2000 and the other dated 2002! A> Examples: <snipped> Examples now disappeared, as I reported them to Staff and they are now in the Recycle Bin - presumably put there by said Staff. I'd still like to know why they were blank though! -- Cheers, Anne Docwra Family Research Project http://www.docwras.org.uk

I'm seeing messages with subject lines but nothing at all in the message body, they are totally blank. Is anyone else finding these? I've found two so far today - one dated 2000 and the other dated 2002! Examples: http://boards.ancestry.com/localities.britisles.england.cul.cumbria/587.591.2/mb.ashx - 5th post in this topic http://boards.ancestry.com/localities.britisles.england.cul.cumbria/287.299.337.339/mb.ashx - 4th post in topic. -- Cheers, Anne Docwra Family Research Project http://www.docwras.org.uk

On 12/03/2009 Joan scribed thus: J> This morning I visited a thread that had no Anonymous posters only to J> find that they are now marked Anonymous. When clicking on 'view J> posts' I am directed to a page has a user name. Is this a bug or J> something new? J> Joan My boards seem to have sprouted a batch of anons as well, and I've just been to look at a reply to one of my posts on a board I don't admin and found some of my earlier posts are showing as Anonymous too but if I click the View Posts link beside Anonymous it credits the posts to me... bizarre! -- Cheers, Anne Docwra Family Research Project http://www.docwras.org.uk

The message I get for both boards is "The Requested Message Has Been Deleted Please remove any bookmarks to this message." Beth On Tue, Mar 17, 2009 at 8:00 PM, Anne <docwras@yahoo.co.uk> wrote: > > I'm seeing messages with subject lines but nothing at all in the > message body, they are totally blank. > > Is anyone else finding these? I've found two so far today - one > dated 2000 and the other dated 2002! > > Examples: > http://boards.ancestry.com/localities.britisles.england.cul.cumbria/587.591.2/mb.ashx - 5th post in this topic > > http://boards.ancestry.com/localities.britisles.england.cul.cumbria/287.299.337.339/mb.ashx - 4th post in topic. > > -- > Cheers, >  Anne >  Docwra Family Research Project  http://www.docwras.org.uk > > > > ------------------------------- > To unsubscribe from the list, please send an email to BOARDS-ADMINS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message -- "A busily sniffing dog reading its scent version of the morning newspaper." Dawn Ackerman