Hi, I was also having trouble with AOL 6.0 browsing. At least a third of the web pages that I visited came in still encoded (symbols and letters that made no sense at all). None of their bulletin board solutions helped, so I sent an e-mail to support. The only response I got was a support response survey. Needless to say that was not glowing. I finally worked out my own solution with a suggestion from Family Origins/Genealogy Library. I was having trouble activating my free trial subscription. Their help board suggested resetting Internet Explorer. Assuming that you are using Windows 95/98, Click the start button > Settings > Control Panel > Internet Options. On the Internet Properties screen click the Programs tab. Toward the bottom of the page is button "Reset Web Settings " click on that. For my problem, I also went to the Advance Tab and unchecked the option under Browsing that says Always send URLs as UTF-8. Click Apply after making any changes. I checked Internet Explorer by signing on to AOL then minimizing it and clicking on the big E on the desktop, then browsing. After I was able to browse again, I went back to AOL click Settings > Preferences > Associations. I double checked last night, and that really seems to have fixed my problems. If you can't browse now, I don't think that anything in these instructions will make it worse. Good luck, Dona Cole In a message dated 1/7/01 6:07:07 PM Pacific Standard Time, Dotbdot@aol.com writes: > Hello, > I would like to join your website. There is one problem that I'm > having > right now. Maybe this will help other's that want to up grade their AOL to > 6.00 version. Since we downloaded the 6.00 version of AOL from on line > there > has been nothing but trouble. My computer will not hook up to the Internet > now. It messed up my protocol on my settings and AOL expects me to pay > Micro > Soft $35.00 an hour to correct their mistake in their program. Not very > nice > if you ask me. Will get on line when I can afford it. At least I still > get > my e-mail. Good luck on the website can't wait to see it. D.H. > >