Hello, A few days ago I started up BK 7.2 and got an error message that I needed to reindex the file. Trusting the error message I clicked on the reindex button and when it finished tried to restart BK. Instead I got a message that my database was empty! I had thought that my backups to google drive would be sufficient to be able to restore the data but I am at a loss as to how to begin. Any help you can give would be greatly appreciated. Batya -- Batya Matzkin Olsen, Concord, Massachusetts USA batyaolsen@gmail.com Researching: BIKOFF, EISENSHMID / AJZENSHMIDT [any spelling] (Tsikhovolya & Svisloch, BY), KAYOTSKY /KIATZKY (Vidzy, BY), KELMAN (LT), KLONER (Postavy/Smorgon, BY), MANPEL (Smorgon), MANFIELD (Sterling, Ill., US), RUNKIN, MATZKIN (Vidzy & anywhere), ROSENBLUM (Postavy), SCHARER
To Batya Olsen Did you recently move your BK database to a different folder or to a new computer? If you have not done so recently, then stop and restart Windows (reboot) When you start BK 7 now, does the bottom of the main screen say C:\Brother's Keeper 7\Data\ Or what does it say? It should NOT start with C:\Program files... If it says 0 names, click at the top File, Recent Database. Does that show a different folder name and does that one contain your data? John Steed ________________________________ From: Batya Olsen <batyaolsen@gmail.com> Sent: Sunday, April 21, 2019 8:26 PM To: bk@rootsweb.com Subject: [BK] Reindexed file and lost database Hello, A few days ago I started up BK 7.2 and got an error message that I needed to reindex the file. Trusting the error message I clicked on the reindex button and when it finished tried to restart BK. Instead I got a message that my database was empty! I had thought that my backups to google drive would be sufficient to be able to restore the data but I am at a loss as to how to begin. Any help you can give would be greatly appreciated. Batya -- Batya Matzkin Olsen, Concord, Massachusetts USA batyaolsen@gmail.com Researching: BIKOFF, EISENSHMID / AJZENSHMIDT [any spelling] (Tsikhovolya & Svisloch, BY), KAYOTSKY /KIATZKY (Vidzy, BY), KELMAN (LT), KLONER (Postavy/Smorgon, BY), MANPEL (Smorgon), MANFIELD (Sterling, Ill., US), RUNKIN, MATZKIN (Vidzy & anywhere), ROSENBLUM (Postavy), SCHARER _______________________________________________ Remember - Use the Archives at https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Farchiver.rootsweb.com%2Fcgi-bin%2Fsearch&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=zyfdEvsAhd8omxAqphKLx3oxaYKKUsQiTnSarpqLHPA%3D&reserved=0 _______________________________________________ Email preferences: https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fbit.ly%2Frootswebpref&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=z%2FetZBbOPLPAP%2BKAnv6EqQ%2BeIDNlnkERMLFSeCxoAU0%3D&reserved=0 Unsubscribe https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.rootsweb.com%2Fpostorius%2Flists%2Fbk%40rootsweb.com&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=XYdm0z7AHE%2FIzxo%2BE%2FRy7DFkrMFlLEbbD%2FeINHVVnAA%3D&reserved=0 Privacy Statement: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fancstry.me%2F2JWBOdY&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=1VQ2K%2BgtVJSjQS9K0NprqBArhdq0fnfhg95I596Fcho%3D&reserved=0 Terms and Conditions: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fancstry.me%2F2HDBym9&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=NhBhV8nWD870pvTF8VWfKgQ%2FTKzUIEtapM8GIeJcF3Y%3D&reserved=0 Rootsweb Blog: https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Frootsweb.blog&data=02%7C01%7C%7C19f2742601874f38730308d6c697c93e%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636914752556633600&sdata=EmlBJqMbwCNJJSb3g7mOxDXJ3USNlzR79EcWi0jY8As%3D&reserved=0 RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community