Hi, Helping a french user who can't preview a relationship BK has just computed. He used to be able to, but not anymore. I suggested re-indexing his database, but this didn't solve the problem. He uses BK7.2.13. Any clue? Thanks. Gilles Paquette
May be to use the latest update (always) are a good idea :) --- hilsen/regards Otto -#- Den 23.02.2019 22:16, skrev Gilles Paquette: > Hi, > > Helping a french user who can't preview a relationship BK has just computed. He used to be able to, but not anymore. I suggested re-indexing his database, but this didn't solve the problem. > > He uses BK7.2.13. > > Any clue? > > Thanks. > > Gilles Paquette > > _______________________________________________ > Remember - Use the Archives at http://archiver.rootsweb.com/cgi-bin/search [1] > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref [2] > Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com [3] > Privacy Statement: https://ancstry.me/2JWBOdY [4] Terms and Conditions: https://ancstry.me/2HDBym9 [5] > Rootsweb Blog: http://rootsweb.blog [6] > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community Links: ------ [1] http://archiver.rootsweb.com/cgi-bin/search [2] http://bit.ly/rootswebpref [3] https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com [4] https://ancstry.me/2JWBOdY [5] https://ancstry.me/2HDBym9 [6] http://rootsweb.blog
In message <94e38983-32bd-98a2-96cf-3c3a1fb30bcc@videotron.ca>, Gilles Paquette <paquette.gdec@videotron.ca> writes: >Hi, > >Helping a french user who can't preview a relationship BK has just >computed. He used to be able to, but not anymore. I suggested >re-indexing his database, but this didn't solve the problem. > >He uses BK7.2.13. [] What is the symptom: is the "Preview" button still greyed out even after the relationship has been computed, or is it apparently active but now nothing happens when it is clicked? I presume the relationship is still showing up, i. e. the words are appearing that say what it is. What did your user _do_ just before the symptom appeared? -- J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf A. Top-posters. Q. What's the most irritating thing on Usenet?
He says that the button is active (not greyed) but a blank screen appears when he clicks it. Le sam. 23 févr. 2019 17 h 16, J. P. Gilliver (John) <G6JPG-255@255soft.uk> a écrit : > In message <94e38983-32bd-98a2-96cf-3c3a1fb30bcc@videotron.ca>, Gilles > Paquette <paquette.gdec@videotron.ca> writes: > >Hi, > > > >Helping a french user who can't preview a relationship BK has just > >computed. He used to be able to, but not anymore. I suggested > >re-indexing his database, but this didn't solve the problem. > > > >He uses BK7.2.13. > [] > What is the symptom: is the "Preview" button still greyed out even after > the relationship has been computed, or is it apparently active but now > nothing happens when it is clicked? > > I presume the relationship is still showing up, i. e. the words are > appearing that say what it is. > > What did your user _do_ just before the symptom appeared? > -- > J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf > > A. Top-posters. > Q. What's the most irritating thing on Usenet? > > _______________________________________________ > Remember - Use the Archives at > http://archiver.rootsweb.com/cgi-bin/search > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >
Is he a registered BK user?What OS? Jim Sent from Yahoo Mail on Android On Sat, Feb 23, 2019 at 5:59 PM, Gilles Paquette<gdecpaquette@gmail.com> wrote: He says that the button is active (not greyed) but a blank screen appears when he clicks it. Le sam. 23 févr. 2019 17 h 16, J. P. Gilliver (John) <G6JPG-255@255soft.uk> a écrit : > In message <94e38983-32bd-98a2-96cf-3c3a1fb30bcc@videotron.ca>, Gilles > Paquette <paquette.gdec@videotron.ca> writes: > >Hi, > > > >Helping a french user who can't preview a relationship BK has just > >computed. He used to be able to, but not anymore. I suggested > >re-indexing his database, but this didn't solve the problem. > > > >He uses BK7.2.13. > [] > What is the symptom: is the "Preview" button still greyed out even after > the relationship has been computed, or is it apparently active but now > nothing happens when it is clicked? > > I presume the relationship is still showing up, i. e. the words are > appearing that say what it is. > > What did your user _do_ just before the symptom appeared? > -- > J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf > > A. Top-posters. > Q. What's the most irritating thing on Usenet? > > _______________________________________________ > Remember - Use the Archives at > http://archiver.rootsweb.com/cgi-bin/search > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > Rootsweb Blog: http://rootsweb.blog > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community > _______________________________________________ Remember - Use the Archives at http://archiver.rootsweb.com/cgi-bin/search _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 Rootsweb Blog: http://rootsweb.blog RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community
In message <1519806256.4035273.1550962922119@mail.yahoo.com>, Jim Dell via BK <bk@rootsweb.com> writes: > >Is he a registered BK user?What OS? >Jim >Sent from Yahoo Mail on Android > > On Sat, Feb 23, 2019 at 5:59 PM, Gilles >Paquette<gdecpaquette@gmail.com> wrote: He says that the button is >active (not greyed) but a blank screen appears >when he clicks it. Does it have the outline of the piece of paper, the zoom buttons, and the "Page 1", or is it completely blank? Do any of his other Preview functions work? What happens if he clicks Print? > >Le sam. 23 févr. 2019 17 h 16, J. P. Gilliver (John) <G6JPG-255@255soft.uk> >a écrit : > >> In message <94e38983-32bd-98a2-96cf-3c3a1fb30bcc@videotron.ca>, Gilles >> Paquette <paquette.gdec@videotron.ca> writes: >> >Hi, >> > >> >Helping a french user who can't preview a relationship BK has just >> >computed. He used to be able to, but not anymore. I suggested >> >re-indexing his database, but this didn't solve the problem. >> > >> >He uses BK7.2.13. >> [] >> What is the symptom: is the "Preview" button still greyed out even after >> the relationship has been computed, or is it apparently active but now >> nothing happens when it is clicked? >> >> I presume the relationship is still showing up, i. e. the words are >> appearing that say what it is. >> >> What did your user _do_ just before the symptom appeared? >> -- >> J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf >> >> A. Top-posters. >> Q. What's the most irritating thing on Usenet? >> >> _______________________________________________ >> Remember - Use the Archives at >> http://archiver.rootsweb.com/cgi-bin/search >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref >> Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >> https://ancstry.me/2HDBym9 >> Rootsweb Blog: http://rootsweb.blog >> RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb >> community >> > >_______________________________________________ > Remember - Use the Archives at http://archiver.rootsweb.com/cgi-bin/search >_______________________________________________ >Email preferences: http://bit.ly/rootswebpref >Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com >Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >https://ancstry.me/2HDBym9 >Rootsweb Blog: http://rootsweb.blog >RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb >community > > >_______________________________________________ > Remember - Use the Archives at >http://archiver.rootsweb.com/cgi-bin/search >_______________________________________________ >Email preferences: http://bit.ly/rootswebpref >Unsubscribe https://lists.rootsweb.com/postorius/lists/bk@rootsweb.com >Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: >https://ancstry.me/2HDBym9 >Rootsweb Blog: http://rootsweb.blog >RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb >community Do you dislike petitions? See 255soft.uk; #fairpetitions -- How about a three-way referendum with second choices being taken into account? -- J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf The modern world so often thinks that the way to relax is by doing absolutely nothing, and I've never really understood that. Nigella Lawson in RT 2015/10/31-11/6
To Gilles Paquette If Preview gives a blank screen, have the user click Print instead. Does it print correctly to paper? Sometimes Preview has problems with certain printer drivers. Also have the user pick File, Printer Setup, and check the paper size to be sure it is letter size or something similar. John Steed ________________________________ From: J. P. Gilliver (John) <G6JPG-255@255soft.uk> Sent: Saturday, February 23, 2019 11:39 PM To: bk@rootsweb.com Subject: [BK] Re: No preview in relationship computing In message <1519806256.4035273.1550962922119@mail.yahoo.com>, Jim Dell via BK <bk@rootsweb.com> writes: > >Is he a registered BK user?What OS? >Jim >Sent from Yahoo Mail on Android > > On Sat, Feb 23, 2019 at 5:59 PM, Gilles >Paquette<gdecpaquette@gmail.com> wrote: He says that the button is >active (not greyed) but a blank screen appears >when he clicks it. Does it have the outline of the piece of paper, the zoom buttons, and the "Page 1", or is it completely blank? Do any of his other Preview functions work? What happens if he clicks Print? > >Le sam. 23 févr. 2019 17 h 16, J. P. Gilliver (John) <G6JPG-255@255soft.uk> >a écrit : > >> In message <94e38983-32bd-98a2-96cf-3c3a1fb30bcc@videotron.ca>, Gilles >> Paquette <paquette.gdec@videotron.ca> writes: >> >Hi, >> > >> >Helping a french user who can't preview a relationship BK has just >> >computed. He used to be able to, but not anymore. I suggested >> >re-indexing his database, but this didn't solve the problem. >> > >> >He uses BK7.2.13. >> [] >> What is the symptom: is the "Preview" button still greyed out even after >> the relationship has been computed, or is it apparently active but now >> nothing happens when it is clicked? >> >> I presume the relationship is still showing up, i. e. the words are >> appearing that say what it is. >> >> What did your user _do_ just before the symptom appeared? >> -- >> J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf >> >> A. Top-posters. >> Q. 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