I have tried rebooting.  For whatever reason, the printing doesn't seem to be a problem now.   Although, I'm noticing that the options I select aren't being saved.  I am clicking on "save options".  I have rebooted the computer multiple times, switched between different databases, just exited out of BK, changed my setting to run as administrator.  I had set the run as administrator when I first switched over to BK7 and it seemed to have not kept it as when I went in to check, the box was unchecked.  Also, now that I have it set to run as administrator, every time I open BK7 it asks if I want to allow the program to make changes to my computer...... (the normal message, I can't remember the exact wording.)  It's never asked me that before when I open BK.   I am running the latest version of BK 7.0.42, 1 Feb 2015.  Had been running 7.0.40 until about an hour ago.  I do have my registration information entered.   Any other ideas on how to save my settings?  The File > Options are staying.  It's the ones I set under Reports > Other > Group Sheets that are specifically not staying right now.   I'm sorry to be such a pain lately.  I'm not sure why I'm having so many problems with this. Patty ----- Original Message ----- From: "Jim Dell" <[email protected]> To: "geneamom" <[email protected]>, [email protected] Sent: Saturday, February 14, 2015 8:38:18 PM Subject: RE: [BK] can't print Patty Have you tried rebooting? Jim -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of geneamom via Sent: Saturday, February 14, 2015 7:50 PM To: [email protected] Subject: [BK] can't print Okay, I finally got the group reports working the way I wanted, but now I can't print them.  I've tried using my physical printer and my pdf printer.  I get the following error message - Error 482 - printer error Procedure stack - GRPFORM.FRM (Start Click) GROUP6W.BAS (Group) GROUP6W.BAS (PrintHeaderG)    Any ideas  I've tried getting out of BK and back in and still have the same problem.    Thanks, Patty  Remember - Use the Archives at http://archiver.rootsweb.ancestry.com/cgi-bin/search ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Patty Where is your database located? Where is BK installed? Full paths please? Jim Sent from my iPad > On Feb 15, 2015, at 5:18 PM, [email protected] wrote: > > I have tried rebooting. For whatever reason, the printing doesn't seem to be a problem now. > > Although, I'm noticing that the options I select aren't being saved. I am clicking on "save options". I have rebooted the computer multiple times, switched between different databases, just exited out of BK, changed my setting to run as administrator. I had set the run as administrator when I first switched over to BK7 and it seemed to have not kept it as when I went in to check, the box was unchecked. Also, now that I have it set to run as administrator, every time I open BK7 it asks if I want to allow the program to make changes to my computer...... (the normal message, I can't remember the exact wording.) It's never asked me that before when I open BK. > > I am running the latest version of BK 7.0.42, 1 Feb 2015. Had been running 7.0.40 until about an hour ago. I do have my registration information entered. > > Any other ideas on how to save my settings? The File > Options are staying. It's the ones I set under Reports > Other > Group Sheets that are specifically not staying right now. > > I'm sorry to be such a pain lately. I'm not sure why I'm having so many problems with this. > Patty > From: "Jim Dell" <[email protected]> > To: "geneamom" <[email protected]>, [email protected] > Sent: Saturday, February 14, 2015 8:38:18 PM > Subject: RE: [BK] can't print > > Patty > Have you tried rebooting? > Jim > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of geneamom via > Sent: Saturday, February 14, 2015 7:50 PM > To: [email protected] > Subject: [BK] can't print > > Okay, I finally got the group reports working the way I wanted, but now I can't print them. I've tried using my physical printer and my pdf printer. I get the following error message - Error 482 - printer error Procedure stack - GRPFORM.FRM (Start Click) GROUP6W.BAS (Group) GROUP6W.BAS (PrintHeaderG) > > Any ideas I've tried getting out of BK and back in and still have the same problem. > > Thanks, Patty > Remember - Use the Archives at http://archiver.rootsweb.ancestry.com/cgi-bin/search > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > >

To Patty (geneamom) If you do not want it to ask permission every time you start BK then turn OFF the Administrator Rights. When you start BK, what is the name of your Data folder at the bottom of the main screen? If that Data folder is in the wrong place, then BK might not be able to save your options for reports. Is the data folder C:\Brother's Keeper 7\Data\ or what exactly? John Steed ----- Original Message ----- From: "geneamom via" <[email protected]> To: "Jim Dell" <[email protected]> Cc: <[email protected]> Sent: Sunday, February 15, 2015 5:18 PM Subject: Re: [BK] can't print >I have tried rebooting. For whatever reason, the printing doesn't seem to >be a problem now. > > Although, I'm noticing that the options I select aren't being saved. I am > clicking on "save options". I have rebooted the computer multiple times, > switched between different databases, just exited out of BK, changed my > setting to run as administrator. I had set the run as administrator when I > first switched over to BK7 and it seemed to have not kept it as when I > went in to check, the box was unchecked. Also, now that I have it set to > run as administrator, every time I open BK7 it asks if I want to allow the > program to make changes to my computer...... (the normal message, I can't > remember the exact wording.) It's never asked me that before when I open > BK. > > I am running the latest version of BK 7.0.42, 1 Feb 2015. Had been running > 7.0.40 until about an hour ago. I do have my registration information > entered. > > Any other ideas on how to save my settings? The File > Options are > staying. It's the ones I set under Reports > Other > Group Sheets that are > specifically not staying right now. > > I'm sorry to be such a pain lately. I'm not sure why I'm having so many > problems with this. > Patty > ----- Original Message ----- > > From: "Jim Dell" <[email protected]> > To: "geneamom" <[email protected]>, [email protected] > Sent: Saturday, February 14, 2015 8:38:18 PM > Subject: RE: [BK] can't print > > Patty > Have you tried rebooting? > Jim > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of geneamom via > Sent: Saturday, February 14, 2015 7:50 PM > To: [email protected] > Subject: [BK] can't print > > Okay, I finally got the group reports working the way I wanted, but now I > can't print them. I've tried using my physical printer and my pdf printer. > I get the following error message - Error 482 - printer error Procedure > stack - GRPFORM.FRM (Start Click) GROUP6W.BAS (Group) GROUP6W.BAS > (PrintHeaderG) > > Any ideas I've tried getting out of BK and back in and still have the same > problem. > > Thanks, Patty > Remember - Use the Archives at > http://archiver.rootsweb.ancestry.com/cgi-bin/search > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes in > the subject and the body of the message > > > Remember - Use the Archives at > http://archiver.rootsweb.ancestry.com/cgi-bin/search > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes in > the subject and the body of the message