Jim,   I'm not sure how to give full path with Win 8.1. Desktop > Patty > Dropbox > genealogy > BK7 main file   Both it and the program are installed on the C:\ drive on my laptop.   Which reminds me, I don't know how to connect Libre Office as my editor using Win8.  How do I find the path of that?   Thanks, Patty   ----- Original Message ----- From: "Jim Dell" <[email protected]> To: [email protected] Cc: [email protected] Sent: Sunday, February 15, 2015 5:33:25 PM Subject: Re: [BK] can't print Patty Where is your database located? Where is BK installed? Full paths please? Jim Sent from my iPad On Feb 15, 2015, at 5:18 PM, [email protected] wrote: I have tried rebooting.  For whatever reason, the printing doesn't seem to be a problem now.   Although, I'm noticing that the options I select aren't being saved.  I am clicking on "save options".  I have rebooted the computer multiple times, switched between different databases, just exited out of BK, changed my setting to run as administrator.  I had set the run as administrator when I first switched over to BK7 and it seemed to have not kept it as when I went in to check, the box was unchecked.  Also, now that I have it set to run as administrator, every time I open BK7 it asks if I want to allow the program to make changes to my computer...... (the normal message, I can't remember the exact wording.)  It's never asked me that before when I open BK.   I am running the latest version of BK 7.0.42, 1 Feb 2015.  Had been running 7.0.40 until about an hour ago.  I do have my registration information entered.   Any other ideas on how to save my settings?  The File > Options are staying.  It's the ones I set under Reports > Other > Group Sheets that are specifically not staying right now.   I'm sorry to be such a pain lately.  I'm not sure why I'm having so many problems with this. Patty ----- Original Message ----- From: "Jim Dell" < [email protected] > To: "geneamom" < [email protected] >, [email protected] Sent: Saturday, February 14, 2015 8:38:18 PM Subject: RE: [BK] can't print Patty Have you tried rebooting? Jim -----Original Message----- From: [email protected] [ mailto:[email protected] ] On Behalf Of geneamom via Sent: Saturday, February 14, 2015 7:50 PM To: [email protected] Subject: [BK] can't print Okay, I finally got the group reports working the way I wanted, but now I can't print them.  I've tried using my physical printer and my pdf printer.  I get the following error message - Error 482 - printer error Procedure stack - GRPFORM.FRM (Start Click) GROUP6W.BAS (Group) GROUP6W.BAS (PrintHeaderG)    Any ideas  I've tried getting out of BK and back in and still have the same problem.    Thanks, Patty  Remember - Use the Archives at http://archiver.rootsweb.ancestry.com/cgi-bin/search ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message