John,   Ok on the Administrator Rights.  I had done it thinking it might help my other problems I was having.   My data folder is at:  C:\Users\Patty|Dropbox\Genealogy\BK7 Main File\   I've had this laptop with Win8 since Dec 2012.  I've been using BK6 and then BK7 since it looks like I downloaded the program in April.  I only recently switched from Win8.0 to Win8.1.  Rather Windows did the update for me.  I didn't have a choice.   I haven't had all these problems until just recently.  I was using the program a lot back in October/November for this person I've been trying to get new reports printed for and I wasn't having these problems then and I was printing the same reports.   We just replaced our desktop computer with a Win8.1 system last week.  So, I can't even use another computer to see if Win8.1 is my problem.   Patty ----- Original Message ----- From: "John Steed" <[email protected]> To: "geneamom" <[email protected]>, [email protected] Sent: Sunday, February 15, 2015 8:16:56 PM Subject: Re: [BK] can't print To Patty (geneamom) If you do not want it to ask permission every time you start BK then turn OFF the Administrator Rights. When you start BK, what is the name of your Data folder at the bottom of the main screen? If that Data folder is in the wrong place, then BK might not be able to save your options for reports. Is the data folder C:\Brother's Keeper 7\Data\ or what exactly? John Steed ----- Original Message ----- From: "geneamom via" <[email protected]> To: "Jim Dell" <[email protected]> Cc: <[email protected]> Sent: Sunday, February 15, 2015 5:18 PM Subject: Re: [BK] can't print >I have tried rebooting. For whatever reason, the printing doesn't seem to >be a problem now. > > Although, I'm noticing that the options I select aren't being saved. I am > clicking on "save options". I have rebooted the computer multiple times, > switched between different databases, just exited out of BK, changed my > setting to run as administrator. I had set the run as administrator when I > first switched over to BK7 and it seemed to have not kept it as when I > went in to check, the box was unchecked. Also, now that I have it set to > run as administrator, every time I open BK7 it asks if I want to allow the > program to make changes to my computer...... (the normal message, I can't > remember the exact wording.) It's never asked me that before when I open > BK. > > I am running the latest version of BK 7.0.42, 1 Feb 2015. Had been running > 7.0.40 until about an hour ago. I do have my registration information > entered. > > Any other ideas on how to save my settings? The File > Options are > staying. It's the ones I set under Reports > Other > Group Sheets that are > specifically not staying right now. > > I'm sorry to be such a pain lately. I'm not sure why I'm having so many > problems with this. > Patty > ----- Original Message ----- > > From: "Jim Dell" <[email protected]> > To: "geneamom" <[email protected]>, [email protected] > Sent: Saturday, February 14, 2015 8:38:18 PM > Subject: RE: [BK] can't print > > Patty > Have you tried rebooting? > Jim > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of geneamom via > Sent: Saturday, February 14, 2015 7:50 PM > To: [email protected] > Subject: [BK] can't print > > Okay, I finally got the group reports working the way I wanted, but now I > can't print them. I've tried using my physical printer and my pdf printer. > I get the following error message - Error 482 - printer error Procedure > stack - GRPFORM.FRM (Start Click) GROUP6W.BAS (Group) GROUP6W.BAS > (PrintHeaderG) > > Any ideas I've tried getting out of BK and back in and still have the same > problem. > > Thanks, Patty > Remember - Use the Archives at > http://archiver.rootsweb.ancestry.com/cgi-bin/search > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes in > the subject and the body of the message > > > Remember - Use the Archives at > http://archiver.rootsweb.ancestry.com/cgi-bin/search > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes in > the subject and the body of the message