In a message dated 17/12/01 15:39:53 GMT Standard Time, Cpwill5@aol.com writes: > > Just a thought Tricia > > Do you have a newer version of Windows? 2000, Millenium or XP? > I have Windows XP on a new PC and have found that some of my CD's both old > and new are not compatible with this version of Windows > If this is not the cause contact the suppliers of the Software, there may > be > a fault with it. > Software suppliers usually have a web-site with contact details and > technical > help, or the Help and Support phone numbers should be on the back of the CD > > box > > Caryl > Dear Caryl, Many thanks for this. I am running Windows 95 and all my other CD's work so well. I will try getting in touch with Adobe as you suggested. Thank you for your kindness in replying to my e-mail and your thoughts! Sincerely, Tricia